TownePlace Suites by Marriott Grand Rapids Airport Southeast

Hotels
TownePlace Suites by Marriott
8.7 (420 reviews)
4850 Town Center Drive SE , Grand Rapids , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great amenities
Good value
Cons:
Noise disturbances
Poor bedding quality
Management response to issues

Categories

Cleanliness
8.28
Clean and well located, however some rooms experienced issues like cigarette smoke.
Service
9.25
Friendly staff and good check-in experience, though management response to issues was lacking.
Location
8.79
Convenient location near the airport, but some complaints about noise and disturbances.
Room Quality
7.74
While some rooms were clean and spacious, many reviews commented on poor quality of bedding.
Amenities
8.77
Great amenities including kitchenette, free airport shuttle, and indoor pool.
Value for Money
8.73
Good value for the price, although some experiences may vary based on room quality.
Food and Beverage
9.28
Great complimentary breakfast and overall good food options.
Overall Experience
8.75
Overall a positive experience with some room for improvement in cleanliness and management response.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:34

Property Description

Convenient Location:
Located in Grand Rapids, TownePlace Suites by Marriott Grand Rapids Airport Southeast is close to Calvin College and Forest Hills Fine Arts Center, offering easy access to nearby attractions.

Modern Amenities:
This 3-star hotel provides a 24-hour front desk, a business centre, and free WiFi for guests' convenience. Enjoy the indoor pool, fitness centre, and complimentary shuttle service during your stay. Selected rooms feature a kitchenette equipped with a fridge, dishwasher, and oven for added comfort.

Nearby Attractions:
Explore nearby Aquinas College and Frederik Meijer Gardens, with Gerald R. Ford International Airport just 2 km away. Experience comfort and convenience at TownePlace Suites by Marriott Grand Rapids Airport Southeast.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 420 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 8.75
L
Lazarry solo_traveller us
10
2026-05-30 via Nuitee
R
Roger solo_traveller us
10
Pros:

It was a layover after our flight was canceled.
Walked over to subway as no other restaurants were in walking distance. Shuttle [free] was on-time

Cons:

Lack of restaurants nr bye

2026-05-29 via Nuitee
R
Rebecca solo_traveller us
10
2026-05-29 via Nuitee
P
phenkhae solo_traveller us
10
Pros:

Pet friendly. Full size refrigerator.

2026-05-27 via Nuitee
M
Michael solo_traveller us
10
Pros:

We enjoyed our stay. Lots of amenities. Very clean.

Cons:

There isn't any fan in the bathroom. Also the bathroom lights are very bright and come on automatically when you step in. The bed is right next to the door so it does wake up the person who is sleeping. Maybe make it a regular light switch so you can turn on and off once inside.

2026-05-26 via Nuitee
M
Mellisa solo_traveller us
10
2026-05-25 via Nuitee
S
Sara solo_traveller us
8
Pros:

Full, hot breakfast was a welcome amenity. Clean, comfortable room. Friendly staff. Would stay again.

2026-05-25 via Nuitee
D
Daniel couple us
10
Relax and take care business
Pros:

Business feel also touch of family

Cons:

Didn’t find pool hours but was busy so didn’t matter

2026-05-25 via Nuitee
C
Carol extended_group us
8
2026-05-22 via Nuitee
D
Donna solo_traveller us
10
Great hotel chain.
Pros:

Cleanliness.

Cons:

N/a

2026-05-12 via Nuitee
M
Mares couple us
10
People was amazing it was clean comfortable felt like home definitely coming back more then needed
Pros:

Everything !!

Cons:

There was no disappointment

2026-05-10 via Nuitee
O
Omar solo_traveller us
10
2026-05-09 via Nuitee
C
Carol couple us
9
2026-05-07 via Nuitee
P
Patricia couple au
9
Good stay clean and comfortable
Pros:

Typical TownePlace hotel. Loved the kitchenette so we could do our own meals. Pillows were to flat and thin but OK

Cons:

Nothing at all close by we could go for a walk

2026-05-06 via Nuitee
W
Wendy solo_traveller us
10
It was a great stay i will stay again
Pros:

The breakfast was amazing with healthy options

Cons:

Overhead lights in room

2026-05-06 via Nuitee
M
Michelle extended_group us
8
A pleasant hotel and I would stay again.
Pros:

I liked the kitchenette and spacious closet. The room was clean and had everything we needed. I especially appreciated that there was NO marijuana smell anywhere: room, hallways, elevator, etc.

Cons:

Shower curtain was too short to keep water within the tub. Motion activated bathroom light is a nuisance. One cannot enter the bathroom in the middle of the night without lighting up entire room and disturbing others.

2026-05-05 via Nuitee
R
Robert solo_traveller us
8
2026-04-24 via Nuitee
A
Amy couple us
10
It was nice and convenient.
Pros:

It was excellent

2026-04-24 via Nuitee
B
Bonnie solo_traveller us
6
Cleaning g
Pros:

Location

Cons:

Room was not clean.

2026-04-22 via Nuitee
A
Amanda family_with_children us
10
Great friendly people. Always willing to help. Family and pet friendly.
Pros:

I love everything about this property. Very friendly. Dog friendly. Family friendly. Will always stay here whenever I can.

2026-04-20 via Nuitee