Tru By Hilton Sandusky, Oh

Hotels
•
Tru by Hilton
9 (617 reviews)
6110 Milan Rd. , Sandusky , us
+14196258000

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Great breakfast
Cons:
Issues with cleanliness
Room size could be improved

Categories

Cleanliness
8.39
Some negative sentiments regarding cleanliness, such as hairs on the walls and dirty rooms.
Service
9.86
Several mentions of friendly, helpful staff and good service experiences.
Location
9.4
Multiple reviews emphasized the great location.
Room Quality
8.85
Rooms varied in terms of comfort with mentions of clean, but some were reported as barren or small.
Amenities
8.88
An overall good experience with amenities, though some complained about the lack of variety.
Value for Money
8.84
Some comments on pricing, especially during off-season.
Food and Beverage
8.39
Breakfast was praised, but specific items were noted as cold or inadequate in variety.
Overall Experience
9.36
General sentiment was positive with high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:46

Property Description

Modern Comfort and Convenience

Experience modern comfort at Tru By Hilton Sandusky, Oh, conveniently located near Cedar Point Amusement Park and Kalahari Waterpark Resort. The hotel boasts an indoor pool, 24-hour front desk, and complimentary WiFi for all guests.

Relaxing Accommodations

Unwind in well-equipped rooms featuring air conditioning and flat-screen TVs, ensuring a relaxing stay after a day of adventure in Sandusky.

Nearby Attractions

Explore nearby attractions such as African Safari Wildlife Park and Mill Hollow Bacon Woods Memorial Park, offering a perfect blend of nature and wildlife experiences. With Cleveland Hopkins International Airport just a short drive away, your journey to comfort begins at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 617 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
T
Tameka • family_with_children • us
1
Cons:

Booking.com reservations were not correct

2026-07-04 • via Nuitee
A
addie • couple • us
1
Rude staff and was not accommodating.
2026-07-04 • via Nuitee
L
Lawson • solo_traveller • us
10
2026-07-01 • via Nuitee
L
Laura • family_with_children • us
9
2026-06-30 • via Nuitee
K
Kayla • solo_traveller • us
10
Pros:

Quick check in

Cons:

Weird smell

2026-06-26 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-06-26 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-06-25 • via Nuitee
I
Isiah • couple • us
8
2026-06-18 • via Nuitee
B
Brandi • family_with_children • us
10
Pros:

I liked how super clean and friendly it was.

2026-06-17 • via Nuitee
J
Jarred • solo_traveller • us
10
2026-06-13 • via Nuitee
X
Xu • family_with_children • us
10
The best hotel during our road trip.
Pros:

Everything is the best so far during our road trip.

Cons:

Laundry room is a little bit dirty and smelly.

2026-06-11 • via Nuitee
L
lawhorn • solo_traveller • us
10
2026-06-10 • via Nuitee
K
Kristina • family_with_children • us
5
Overpriced and needs help with upkeep.
Pros:

The location was great, close to several restaurants, shopping, and only 15 min from cedar point. It had a modern updated style and a large common area which was nice. Also appreciate the coffee.

Cons:

The pool needed help, water was cloudy, literally couldn’t see anything. Several baseball players had thrown pool towels in the bottom of the pool that were still in there the next day, my husband pulled out several towels from the bottom. Common area needed attention, crumbs everywhere, tables not clean off. Bathroom in our room out of conditioner and they literally have you using a bed skirt that goes under a mattress as blankets. Breakfast was poorly managed. Both pancake machines not working, hot container that holds eggs and breakfast meat out most of the morning. No one restocking bread or bagels. This hotel just cost way too much for these issues to be happening.

2026-06-09 • via Nuitee
M
Megan • solo_traveller • us
10
2026-06-06 • via Nuitee
M
megan • couple • us
10
2026-06-05 • via Nuitee
R
Ryan • couple • us
1
Pros:

Staff was friendly and hotel was updated and clean. For the most part.

Cons:

I traveled to Sandusky for a work conference. I kind of get the drift that not many of the hotels care whether they are any better than any of the others. They will get the business anyway. We went to look at the pool. There was a band aid in the bottom of it. The worst part was night time. I really needed a good night's sleep as I was at a conference. The room was temperature controlled. We couldn't turn the thermostat any lower than 68 degrees. The air hardly kicked on at all and it was stuffy all night. I paid several hundred dollars for a room and could not turn it down. The number one thing I want if I am staying at a hotel is comfort and rest. I did not get this at all. I would not stay here again if I had the choice.

2026-06-04 • via Nuitee
E
Eradin • couple • us
10
Staff very friendly, we got in last minute very late due to a flat tire but your guy on duty was so
Pros:

The breakfast was great , I have stomach issues a need certain foods but you didn’t have potatoes in the morning so your staff took it upon herself to go next door a get me potatoes. I appreciated that so much. Definitely will stay here again 😊

2026-06-03 • via Nuitee
P
Patrick • solo_traveller • us
10
2026-06-02 • via Nuitee
D
Dionne • couple • us
7
Great staff, clean hotel and breakfast was well planned and stocked.
Pros:

The refrigerator in our room did not work. We had perishables and needed to keep several items cold. The staff brought us some additional ice and even took our items and placed them in the hotel’s refrigerator. They were very accommodating and went out of their way to offer assistance.

Cons:

The room was rather small but super clean. The location on the main road made for some loud evenings and mornings.

2026-05-30 • via Nuitee
G
Gina • couple • us
9
Excellent experience
Pros:

Clean, modern, staff

Cons:

No personal microwave

2026-05-27 • via Nuitee