Hilton Garden Inn Asheville South

Hotels
Hilton Garden Inn
9 (478 reviews)
9 Rocky Ridge Road , Asheville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and professional staff
Cons:
Some noise from outside
A few cleanliness issues in bathrooms

Categories

Cleanliness
8.39
Most reviews highlight cleanliness, but a few noted issues.
Service
9.36
Multiple reviews praised the staff for being friendly and helpful.
Location
9.4
Guests appreciated the convenient location near attractions.
Room Quality
8.85
Rooms were described as comfortable and well-maintained.
Amenities
8.88
Amenities were generally well-received, though some convenience issues were mentioned.
Value for Money
8.34
Generally good value, but some guests expected more given the price.
Food and Beverage
9.39
Breakfast and restaurant services received high marks.
Overall Experience
9.36
Most guests expressed a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:19

Property Description

Convenient Location
Located just a short distance from popular attractions such as Biltmore Estate, North Carolina Arboretum, and Wedge Brewing, Hilton Garden Inn Asheville South offers easy access to the best of Asheville.

Exceptional Service
With a 24-hour front desk ready to assist you with any inquiries or travel tips, our dedicated team ensures your stay is as smooth and enjoyable as possible.

Nearby Entertainment
Explore the vibrant local scene with attractions like Green Man Brewery and US Cellular Center within close proximity, promising a lively and memorable stay.

Book your stay at Hilton Garden Inn Asheville South for a delightful and convenient Asheville experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 478 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
D
Dr. Joe Fawcett III solo_traveller us
10
Will be back!
Pros:

Clean, quite, friendly.

2026-06-16 via Nuitee
T
Tim couple us
8
convenient clean excellent staff
Pros:

Fresh (paid) breakfast very good and convenient.

Cons:

bed very hard(personal preference). electrical outlets/charging ports inop

2026-06-15 via Nuitee
B
Beach couple us
8
2026-06-13 via Nuitee
M
Michael couple us
8
2026-06-11 via Nuitee
C
Citlalli solo_traveller us
5
Pros:

The restaurant staff was really nice and attentive

Cons:

You had to pay for every little thing. They had water bottles in the room but if you weren't a diamond member you had to pay $3 per bottle. They also had QR codes to see amenities services but it didnt work. Other than that it was decent.

2026-06-10 via Nuitee
B
Boyce couple us
10
Convenient location. Friendly, accommodating staff
Pros:

Food was perfectly prepared, fresh. Waitress was polite, personable. Facility was very clean.

Cons:

No improvements.

2026-06-08 via Nuitee
M
Mark solo_traveller us
10
Pros:

Outside courtyard
Great staff

2026-06-08 via Nuitee
B
Benjamin couple us
9
2026-06-08 via Nuitee
B
Beth solo_traveller us
10
2026-06-05 via Nuitee
B
Barry couple us
9
2026-06-05 via Nuitee
M
Melissa couple us
10
My husband and I had a nice weekend away and were very pleased with the hotel and would stay here again!
Pros:

Beautiful garden patio area, Clean and quiet.

Cons:

There didn’t seem to be free WiFi, seems a little ridiculous these days to not have free WiFi, you had to be a Hilton member. That is a basic feature at most hotels that is included with your stay.

2026-06-01 via Nuitee
K
Kesha solo_traveller us
6
2026-05-30 via Nuitee
D
Darren couple nz
10
Excellent hotel, would stay again
Pros:

Clean, great location and friendly staff

2026-05-28 via Nuitee
J
John couple us
10
2026-05-26 via Nuitee
H
Harnek couple ca
10
Overall a great & comfortable stay. Will definitely stay again.
Pros:

Location, facilities, very clean. Pretty close to lots of amenities. EV charger was a bonus. Above all the staff was nice enough to accommodate my request for an air purifier (due to severe allergies) & it was already running when we stepped in. Thank you!

Cons:

The space between the toilet seat & sink was not enough. Toilet roll holder was way too back & inconvenient to grab the toilet paper. Overall weirdly designed bathroom.

2026-05-18 via Nuitee
C
CHARITY extended_group us
8
2026-05-17 via Nuitee
V
Vincent family_with_children be
8
Pros:

Petit déjeuner servi à table à la carte. Cà change du déjeuner classique buffet américain

2026-05-14 via Nuitee
M
Martinez solo_traveller us
4
Pros:

Nothing

Cons:

I booked originally the Hilton garden in downtown, I do not understand why we end up at the other Hilton, far away from everything and it took half an hour for the staff to find my reservation, I am a Hilton honors member and was treated like a second class citizen.

2026-05-13 via Nuitee
A
Allison family_with_children us
7
2026-05-12 via Nuitee
C
Carrie couple us
10
Bar and restaurant is very convenient when you just want to eat and sleep
Pros:

Clean and comfortable and right off highway

2026-05-07 via Nuitee