Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Stunning views
Cons:
Poor cleanliness
Bad service experience

Categories

Cleanliness
3.29
Numerous reviews indicated poor cleanliness with mention of dirty rooms and unpleasant odors.
Service
6.76
Mixed reviews on service with some positive experiences but significant issues related to booking system and responsiveness.
Location
8.3
Generally praised for excellent location and views from the hotel.
Room Quality
4.75
Room quality received mixed feedback, with some rooms described as old and in need of maintenance.
Amenities
5.78
Basic amenities were provided; however, there were complaints about the lack of certain items.
Value for Money
7.74
Good value for the price paid, especially considering the location and view.
Food and Beverage
5.79
No specific feedback was provided, indicating standard quality for this hotel tier.
Overall Experience
4.76
Overall experience varied significantly with some guests expressing serious dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:55

Property Description

Garden, Terrace, and Restaurant
Hotel Østersø in Aabenraa offers a serene stay with its garden, terrace, and on-site restaurant, perfect for relaxation and dining.

Comfortable Rooms with Views
Enjoy a comfortable stay in rooms equipped with desks, private bathrooms, and free toiletries. Some rooms even feature balconies with sea views, providing a peaceful retreat.

Entertainment and Activities
Guests can indulge in billiards and table tennis or explore the area with available bike rentals. A continental breakfast is served daily for a delightful start to the morning.

Experience a tranquil getaway at Hotel Østersø and book your stay now to unwind in the beautiful surroundings.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.9
Based on 2770 reviews
Cleanliness: 3.29
Service: 6.76
Location: 8.3
Room Quality: 4.75
Amenities: 5.78
Value for Money: 7.74
Food and Beverage: 5.79
Overall Experience: 4.76
K
Kristoffur • family_with_children • fo
3
Cons:

At der var ingen service. Jeg havde bestilt 2 værelser og fik KUN koden til det ene værelse. Det gjorde at 2 af os måtte sove i bilen.

2026-09-19 • via Nuitee
A
Annika • extended_group • se
5
Not very plesant, but ok for a stop
Pros:

It was ok for a nights stay on the move. Probably better during summer if staying in the rooms with a view over the sea.

Cons:

Complicated check-in instructions, lots of emails with information and door codes that doesnt come through. You absoloutely need to do the checkin before arrivale!
Also It would have helped to have a small sign on the door : ”press here”. To activate pin table 😄. Ok there is a video to look at but still would be helpful.
The hotel looks like a bunker and is not very nice. At least not the rooms on the back towards the parking.

2026-09-19 • via Nuitee
C
CaroRS • solo_traveller • ar
1
2026-09-19 • via Nuitee
C
Carol • solo_traveller • hn
10
Pros:

Perfect location!

2026-09-19 • via Nuitee
S
Siegfrie-Friedjof • solo_traveller • de
5
2026-09-18 • via Nuitee
E
Erland45 • couple • dk
8
Fungerede godt
Pros:

Fredeligt, med god udsigt
Nøgle systemet virkede godt

Cons:

Lidt mærkeligt uden personale og næsten ingen andre gæster
Booking systemet virkede lidt tungt, mange papirer at udfylde
Morgenmad blev klaret på telefon

2026-09-17 • via Nuitee
V
Viggo • extended_group • dk
6
2026-09-17 • via Nuitee
S
Schmidt • solo_traveller • de
2
Pros:

Lage direkt am Strand.

Cons:

Frühstück zu teuer, deshalb nicht genommen. Pincode, der zuvor geschickt worden war, war falsch. Sehr kompliziert, dieses per Telefon zu klären.

2026-09-17 • via Nuitee
S
Shahin • solo_traveller • dk
7
Ganske hyggeligt, men slidt, lille tidslomme.
Pros:

Det er en ganske hyggelig, men slidt tidslomme. Er man til nostalgi tæt på havet, så er dette det rette sted.

Cons:

De har kun online check in, og det er alt for omstændigt. De skal bruge et væld af oplysninger, sender mange mails og videolinks. Det burde være mere simpelt.

2026-09-16 • via Nuitee
M
Margit • couple • dk
1
2026-09-16 • via Nuitee
R
Rasmus Robert • solo_traveller • dk
1
Pros:

Ikke andet end udsigten.

2026-09-14 • via Nuitee
N
Nico • couple • nl
7
Betaalbaar en simpel
Pros:

Betaalbaar en prima

Cons:

Was prima

2026-09-14 • via Nuitee
B
Bjorn • couple • se
6
2026-09-13 • via Nuitee
R
Rasmussen • solo_traveller • dk
4
Pros:

Ved hotelet! Ikke noget, udover personalet ved morgenbordet, den var god, den eneste personale burde præmieres for sit arbejde og væremåde, rengøringspersonalet, så vi ikke, men deres arbejde upåklagelig.

Cons:

Ankomsten, en stor forvirring, låsen virkede ikke til koden, en rengøringsfyr kom ,men kunne ikke tale dansk, langt om længe kom vi ind, vi følte os alle i verden, et værelse så bart, var lige ved at tro det var en fængselscelle,vi var på nippet til at forlade hotellet igen, vi var dog for trætte, så vi blev. I spør hvordan personalet var, der er jo ikke nogen, hver gang vi havde været ude og kom tilbage, stod drr igeb en fortvivlet flok der ikke kunne komme ind ,de forsøgte at ringe, ingen tog telefonen, ja vi tog dem med ind, de havde papirene i orden, det skete hver gang vi kom tilbage eller skulle ud,.
Det er bare ikke iorden, så ringe service har vi aldrig fået nogen andre steder, det svarer slet ikke til jeres beskrivekse i annonce, det var ikke prisen værd.

2026-09-13 • via Nuitee
W
Wolfgang • solo_traveller • de
9
Tolle Lage
Pros:

Top Lage

Cons:

Es wirkt sehr abgewohnt, soll aber auch angeblich durch neues Hotel ersetzt werden

2026-09-13 • via Nuitee
J
Jan Rosenberg • solo_traveller • dk
8
Pros:

Dejligt nemt at tjekke ind.

Cons:

Intet håndklæde til vasken på badeværelset

2026-09-13 • via Nuitee
A
Andre • extended_group • de
1
2026-09-13 • via Nuitee
M
Magnus • couple • fo
4
Pros:

Sengen var meget god. God udsigt.

Cons:

Absolut det mest slidte og mest umoderne hotel jeg har boet i.

2026-09-11 • via Nuitee
C
Clovis • family_with_children • de
5
war ok
2026-09-11 • via Nuitee
D
Davey • solo_traveller • dk
2
Only if you are desperate
Pros:

Room with a view

Cons:

No reception, no receptionist. No kettle/tea/coffee. No tv. White patches on the wall where pictures had been. No evening restaurant. Breakfast was extra and the cheapest quality food. Breakfast supervisor was militaristic in manner. Décor 1960s barrack. Inadequate shower.

2026-09-09 • via Nuitee