Palacio Santa Clara, Autograph Collection

Hotels
•
Autograph Collection
9.2 (373 reviews)
Calle Pascual y Genis 22 , Valencia , ES
+34 960 13 10 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Lovely breakfast
Beautiful design
Cons:
Overpriced
Issues with room quality
Limited amenities

Categories

Cleanliness
8.98
General sentiment was positive, but some mentioned issues with pillow comfort.
Service
9.95
Multiple reviews highlight exceptional service and friendly staff.
Location
9.69
Great location mentioned frequently as a pro.
Room Quality
8.44
Some reviews indicated issues with room conditions.
Amenities
8.97
Good amenities were noted, although some guests desired more facilities like bike rentals.
Value for Money
8.43
Guests described the hotel as beautiful but overpriced.
Food and Beverage
9.48
Several mentions of the fantastic breakfast and overall dining experience.
Overall Experience
9.65
Overall very positive experiences shared in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:55

Property Description

Luxurious Accommodations
Palacio Santa Clara, Autograph Collection offers elegant rooms with modern amenities including a flat-screen TV, safety deposit box, and a coffee machine. Some units even boast stunning city views, ensuring a memorable stay.

Convenient Location
Situated just 700 meters from the city centre and 400 meters from Norte Train Station, guests can easily explore Valencia's top attractions such as Turia Gardens and Basilica de la Virgen de los Desamparados. The proximity to Valencia Airport, only 8 km away, adds to the convenience for travelers.

Exceptional Service
With multilingual staff fluent in Arabic, English, Spanish, and French, guests can expect top-notch service and personalized recommendations for exploring the area. From a shared lounge to room service, every aspect of your stay is carefully curated for a truly unforgettable experience.

Book your stay at Palacio Santa Clara, Autograph Collection now for a luxurious and convenient Valencia getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Location

Guest Reviews

9.2
Based on 373 reviews
Cleanliness: 8.98
Service: 9.95
Location: 9.69
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.65
M
Martin • family_with_children • at
10
2026-10-29 • via Nuitee
A
Anneke • couple • nl
9
Geweldig
Pros:

Alles prima

Cons:

Jammer dat bij de rooftop bar 2 x van de 4 dagen een privé feest was.
Werd goed gemaakt met een gratis drankje, maar toch…..

2026-10-26 • via Nuitee
R
Rafael • couple • co
10
Pros:

La vista comodidad comida

2026-10-22 • via Nuitee
F
Fernando • solo_traveller • us
10
Lovely
Pros:

It was lovely
The staff could not be more friendly
Super confortable

Cons:

Everything was perfect

2026-10-21 • via Nuitee
C
Catherine • couple • gb
9
Pros:

Hotel was like a little oasis in a busy city. Staff very friendly and helpful.

Cons:

There were only four sunbeds in the pool area.

2026-10-19 • via Nuitee
J
Jolien • couple • be
10
2026-10-16 • via Nuitee
A
Ales • extended_group • cz
7
2026-10-15 • via Nuitee
J
Jimenez • solo_traveller • es
10
Pros:

Atención personal, increíblemente buena.

Cons:

Todo muy bien.

2026-10-14 • via Nuitee
C
Clifford • solo_traveller • us
9
Pros:

Great Staff

Cons:

Trash at the front

2026-10-13 • via Nuitee
A
Andrew Stanley Burgess • couple • gb
8
Pros:

Staff were outstanding, helpful & interested. The roof bar & terrace were very nice & the bar itself was housed in a very interesting & unusual location.
The location was perfect for visiting the Old city & if your interested the main shopping strip.

2026-10-13 • via Nuitee
F
Francisco • couple • us
9
Gema at reception desk was great!
Pros:

Service, location, cleanness

2026-10-10 • via Nuitee
R
renato • solo_traveller • ch
10
Pros:

Tutto

2026-10-08 • via Nuitee
A
ANTONIO • solo_traveller • es
9
Pros:

Era nuestra noche de bodas y fueron muy atentos dejándonos un detalle en la habitación.
El hotel y la piscina están genial , 100% recomendado.

Cons:

A modo de crítica constructiva: el pan del desayuno. No estaba a la altura de un hotel de esta categoría. En valencia hay humedad y eso se nota pero en otros sitios está mucho mejor.
El resto de productos si estaban bien , aunque por las puntuaciones y reseñas anteriores me esperaba una de las mejores experiencias de desayuno en hotel y para ser honestos no lo fue.
Supongo que los americanos son muy impresionables y los españoles somos mucho más exigentes con la gastronomía :)

2026-09-18 • via Nuitee
O
Olivier • solo_traveller • be
8
2026-09-14 • via Nuitee
S
Sebastiano • solo_traveller • it
9
Pros:

Staff eccezionale, è stato un piacere soggiornare qui.

2026-09-12 • via Nuitee
I
Ivan • couple • es
10
Especiaaal
Pros:

Habitaciónes y La terraza es la más top del Hotel

Cons:

Nada todo espectacular ñññ

2026-09-11 • via Nuitee
N
Natalie • couple • gb
10
2026-09-05 • via Nuitee
A
Anke • couple • de
10
2026-09-04 • via Nuitee
T
Tjade • solo_traveller • nl
10
2026-09-02 • via Nuitee
P
Petra • couple • de
10
Wiederholung sehr wahrscheinlich
Pros:

Sehr gute Lage, gelungenes Design, aufmerksamer Seevice

2026-08-31 • via Nuitee