TownePlace Suites Amarillo West/Medical Center

Hotels
TownePlace Suites by Marriott
9.1 (754 reviews)
6807 Interstate 40 West , Amarillo , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean property and rooms
Friendly, helpful staff (including night-shift)
Excellent breakfast / waffle maker
Heated indoor pool and hot tub suitable for children
Modern suites with kitchen amenities
Great value and competitive pricing
Dog-friendly with outdoor grass and bags
Good security presence at night
Cons:
Located behind/next to another older hotel; arrival can be confusing
Entrance drive/parking area needs maintenance
Breakfast can be repetitive with limited hot options
Isolated front-desk inattentiveness reported on one arrival

Categories

Cleanliness
9.6
Very positive across reviews: described as 'very clean', 'super clean', 'everything clean', and 'very clean large rooms'.
Service
9.3
Mostly excellent: staff repeatedly called friendly, helpful, above average and night-shift praised; isolated mention of an inattentive front-desk attendant on one arrival.
Location
7.5
Mixed to negative: several reviewers noted the hotel sits behind/next to another older hotel causing confusion on arrival, parking/entrance needs maintenance, and one noted it was somewhat outside everything.
Room Quality
9.4
Positive: comfortable beds, modern bathrooms, large suites with dishwashers, refrigerators, stoves and microwaves; rooms described as very clean and comfortable.
Amenities
9.6
Very strong: heated indoor pool, hot tub/jacuzzi praised for toddlers, pool-area music, waffle maker, dog-friendly facilities, security presence and useful extras noted.
Value for Money
9.5
Highly positive: multiple mentions of excellent value, great price and cheaper than many comparable hotels.
Food and Beverage
9
Generally very good: breakfast repeatedly described as excellent/above average with variety; some comments that breakfast repeats daily and is largely heat-and-serve or limited in options.
Overall Experience
8.9
Overall very positive with multiple '10/10', repeat-stay intent and 'amazing' comments; minor negatives (location/parking, occasional front-desk issues, repetitive breakfast) slightly temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:29

Property Description

Modern Amenities
TownePlace Suites Amarillo West/Medical Center offers a fitness centre, indoor pool, hot tub, and a kitchenette in selected rooms.

Convenience
Enjoy free WiFi, free private parking, a shared lounge, barbecue facilities, and a 24-hour front desk. A business centre and vending machines with snacks and drinks are also available on-site.

Ideal Location
Situated just 7.1 km from Austin Park and 18 km from Rick Husband Amarillo International Airport, our 3-star hotel is perfect for both leisure and business travelers.

Experience comfort and convenience at TownePlace Suites Amarillo West/Medical Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 754 reviews
Cleanliness: 9.6
Service: 9.3
Location: 7.5
Room Quality: 9.4
Amenities: 9.6
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 8.9
J
jeremiah solo_traveller us
10
Cozy, friendly, warm.
Pros:

The rooms and staff were great and very welcoming.

Cons:

Nothing

2026-08-10 via Nuitee
C
Catie solo_traveller us
10
2026-07-20 via Nuitee
K
Karen couple us
8
2026-06-13 via Nuitee
J
Jennifer Elizabeth family_with_children us
10
Beautiful Impeccable Quality World Class Service
2026-06-03 via Nuitee
M
Melissa family_with_children us
10
Comfortable, relaxing, and felt like I was at a beautiful resort.
Pros:

Staff was very friendly and helpful. Property was very clean.
I especially loved the music playing throughout the pool area and atrium. It gave a very festive vibe like I was at a resort.

Cons:

No negatives , it was great.

2026-05-31 via Nuitee
J
Jeannette couple us
10
Pros:

Super clean, safe and comfortable!

Cons:

Everything was perfect!

2026-05-29 via Nuitee
U
Ulf couple no
7
Fint hotell med spartansk frokost
Pros:

Rent og fint. Stor leilighet med meget gode fasiliteter.

Cons:

Plasseringen var noe utenfor alt

2026-05-28 via Nuitee
D
David extended_group us
10
Decent stay
Pros:

Nice hot tub. Clean. Comfortable beds. A lot of light though, bring an eye cover to sleep. Decent breakfast buffet.

Cons:

At the very beginning that I walked in I felt a little ignored. The attendant literally asked me the same question several times and proceeded to keep answering the phone, which I’m sure most places do. She was the only one at the front so I felt that that might be why and then we she hung up the phone she was more focused.

2026-05-27 via Nuitee
G
Georgia solo_traveller us
8
2026-05-26 via Nuitee
A
Araceli couple us
10
Pros:

Excellent breakfast. Clean.

2026-05-25 via Nuitee
A
america family_with_children us
10
NICE STAY WITH SMALL CHILDREN
Pros:

WHAT I LIKE THE MOST, WAS THE POOL, WATER WAS HOT, PERFECT FOR TODDLERS, ALMOST AS HOT AS THE JACUZY.

Cons:

BREAKFAST WAS THE SAME EVERY DAY, FOR 4 DAYS, NOT SO MAY OPTIONS.

2026-05-14 via Nuitee
E
Edgar family_with_children us
9
It was an amazing experience.
Pros:

The customer service and breakfast was excellent. I loved that they had a waffle maker.

Cons:

The fact that it was right next to another hotel. It made it a little confusing when arriving and figuring out where it was. The parking area leading up to the hotel needs maintenance but that’s more of the other establishment upkeep.

2026-04-25 via Nuitee
J
Jackson57 solo_traveller us
10
2026-04-21 via Nuitee
N
Noah couple us
10
Pros:

heated pool, nice hotel

2026-04-20 via Nuitee
L
Laura family_with_children us
9
Perfect for a quick stop on a long roadtrip
Pros:

Clean, smells good, comfortable beds, friendly staff, great price, awesome breakfast

Cons:

Right behind a sketchy looking hotel/motel

2026-04-06 via Nuitee
L
Laura family_with_children us
10
Great place to rest for the night
Pros:

Everything clean, staff very nice, breakfast was great, lots of options

2026-04-05 via Nuitee
H
Henry family_with_children us
9
the staff ,the hotel , hospitality , far exceeded .
Pros:

breakfast was good ,variety of selections, mostly heat and serve most hotels today anyway. lack of cooking skills or preparing foods correctly is noticed among many chains.

Cons:

nothing everything was fine , only thing was the entrance drive to hotel ,sitting behind older hotel gives you some question about staying here.

2026-03-17 via Nuitee
S
Shelly couple us
10
2026-03-12 via Nuitee
M
Monica extended_group us
10
10/10!
Pros:

Perfect 10!
I like everything! The staff from the night shift was wonderful idk her name.
Food was the typical but I like it!
The bed, ac and pillows were comfy!
Excellent value it’s cheaper than most of the hotels that we’ve been.
The hotel also smells nice!

Cons:

None!!!

2026-03-09 via Nuitee
R
Russell solo_traveller us
10
I will return. Great price.
Pros:

* Great Indoor Hot Tub
* Great indoor Pool.
* Exceptional Breakfast. Way above average.
* Dog Friendly.
* Modern
* The suites have dishwasher, Refregerator, Stoves, Microwave, Dishes and Utensils.
* Very clean large rooms that included a desk along with chairs and more.
* Bathrooms are modern with large towels.
* The Staff are above average and greet you always.
* They have grass and dog poop bags near the grass.
* They have live security attendant at night OVERLOOKING THE PARKING!

Cons:

They need roofs over cars to protect against hail.

2026-03-05 via Nuitee