SCAPES Hotel

Hotels
8.4 (2194 reviews)
Midhills Jalan Jaya Permai , Genting Highlands , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good food and beverage options
Spacious and comfortable rooms
Cons:
Poor cleanliness
Difficult access to location

Categories

Cleanliness
7.68
Cleanliness was not the best based on several reviews.
Service
8.15
Reception staff were not very helpful, but some staff were friendly.
Location
7.69
Hotel location was difficult to access due to construction and the road conditions.
Room Quality
8.14
Rooms were spacious and comfortable.
Amenities
8.67
Good gym and pool; however, road access is problematic.
Value for Money
9.13
Good value for the quality provided, despite some complaints.
Food and Beverage
9.18
Breakfast was highly rated and praised for variety.
Overall Experience
8.55
Mixed experiences; some highlights and some concerns, averages out to reasonable satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:22

Property Description

Luxurious Accommodation: Experience comfort and style in our air-conditioned rooms equipped with modern amenities.

Relaxation and Recreation: Unwind by our outdoor swimming pool or stay active at our fitness centre.

Convenient Location: Close to popular attractions such as First World Plaza and Royal Selangor Pewter Factory, our hotel is the perfect choice for your stay in Genting Highlands.

Ready to experience luxury and convenience at SCAPES Hotel? Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2194 reviews
Cleanliness: 7.68
Service: 8.15
Location: 7.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 8.55
A
ali • solo_traveller • my
8
Room services was excellent, kept my room very clean by Mr sajedul Islam
Pros:

Breakfast and room service

Cons:

Exh fan in bath room was making sound

2026-06-20 • via Nuitee
V
van der Velden • couple • nl
8
Pros:

Vriendelijk personeel

2026-06-20 • via Nuitee
C
Chong • solo_traveller • my
8
2026-06-19 • via Nuitee
A
Arasi • family_with_children • my
8
Great stay.
Pros:

Overall all good and breakfast was the best.

Cons:

If can have YouTube in room TV will be good as the channels provided are not that beneficial for us

2026-06-18 • via Nuitee
N
Nazir • couple • my
9
Great escape spot
Pros:

Breakfast and bedding

2026-06-18 • via Nuitee
S
Srinivasan • couple • sg
8
Pros:

Room is spacious and nice. We didn't use much of the hotel services. So no comment on it

Cons:

I recently stayed at SCAPES and unfortunately found the experience lacking in several key areas. The noise levels were quite disruptive, as I could hear conversations from the corridor, which made it difficult to relax and enjoy my stay. Privacy was also a concern due to the lack of sound insulation. Additionally, accessing the hotel was inconvenient because of the smaller, uneven road, and the absence of street lights from the main road made driving back after dark feel unsafe. While the staff was friendly, these issues significantly impacted my overall experience, and I hope management addresses them for future guests

2026-06-17 • via Nuitee
I
Izhar Hadafi • solo_traveller • my
8
2026-06-17 • via Nuitee
M
Muhamad zafifi • couple • my
10
2026-06-15 • via Nuitee
M
Mohd Amir • couple • my
10
2026-06-12 • via Nuitee
S
Shamsuddin • solo_traveller • my
10
2026-06-11 • via Nuitee
N
NorZalikha • couple • my
10
2026-06-10 • via Nuitee
F
faezah • couple • my
10
Pros:

Nice enviroment

Cons:

No

2026-06-09 • via Nuitee
Y
Yap • family_with_children • my
1
A disappointing stay due to a preventable safety hazard that resulted in an injury.
Cons:

My family vacation was negatively impacted by a serious safety issue at the swimming pool. A broken tile with a sharp edge caused a painful injury, raising concerns about the hotel’s maintenance and guest safety standards.

2026-06-09 • via Nuitee
H
Humaira • couple • my
10
2026-06-09 • via Nuitee
C
CallMeRay5 • solo_traveller • my
8
good place
Pros:

Nice place
clean room .. comfortable bed
nice scenery
big swimming pool

Cons:

bumpy road
many construction nearby

2026-06-09 • via Nuitee
W
WAN AL AZIM • family_with_children • my
10
Pros:

Makanan breakfast semua sedap... Nak repeat lagi..

Cons:

Jalan masuk banyak lori sbb ada construction..

2026-06-08 • via Nuitee
P
Paul • family_with_children • my
7
Overall good
Pros:

Breakfast can improve further. Similar menu daily.

Cons:

Food
My room ceiling paint was peeling off in the bathroom

2026-06-08 • via Nuitee
H
hanim • couple • my
10
2026-06-08 • via Nuitee
Y
YUSRAN • family_with_children • my
8
TERBAIK
2026-06-08 • via Nuitee
G
Ghayathiri • couple • my
10
Pros:

Clean and had a great stay!

2026-06-08 • via Nuitee