Smile Hotel Hiroshima

Hotels
9.4 (7529 reviews)
Naka-ku Nagarekawa-cho 7-10 , Hiroshima , JP
+81 82-240-4000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Great breakfast
Comfortable rooms
Cons:
Thin walls
Odor in some rooms
Air conditioning issues

Categories

Cleanliness
9.2
The hotel is very clean with many reviews emphasizing cleanliness positively.
Service
9.7
The staff is described as friendly, helpful, and patient, contributing to a positive service experience.
Location
9.6
Multiple reviews state the location is convenient and central, making it ideal for exploring the area.
Room Quality
9.2
Rooms are described as spacious and comfortable, although there were mentions of some rooms having odors.
Amenities
9
Amenities were appreciated, especially breakfast, but there were minor complaints about air conditioning.
Value for Money
9.4
Guests have noted that the hotel offers good value for the price charged.
Food and Beverage
9.5
Breakfast received positive mention with variety and quality praised.
Overall Experience
9.6
Overall, guests had a splendid stay with notable experiences highlighting comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:22

Property Description

Convenient Location
Situated in the heart of Hiroshima, just a short distance from popular attractions such as Hiroshima Peace Memorial Park and Chosho-in Temple, Smile Hotel Hiroshima offers a central base for exploring the city.

Comfortable Accommodation
Each air-conditioned room at Smile Hotel Hiroshima features modern amenities including a flat-screen TV, desk, and complimentary toiletries, ensuring a comfortable stay for all guests.

Exceptional Service
With a 24-hour front desk and free WiFi throughout the property, guests can expect attentive service and seamless connectivity during their time at Smile Hotel Hiroshima.

Ready to experience comfort and convenience in Hiroshima? Book your stay at Smile Hotel Hiroshima now for a memorable visit to this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 7529 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.6
Room Quality: 9.2
Amenities: 9
Value for Money: 9.4
Food and Beverage: 9.5
Overall Experience: 9.6
K
Kristy • extended_group • au
10
Great place for the price worth it
Pros:

Clean great location

2026-10-31 • via Nuitee
N
noel • solo_traveller • au
7
2026-10-31 • via Nuitee
J
Justine • family_with_children • fr
8
Pros:

Le personnel est agréable, l'hôtel propre et classique. Le petit déjeuner japonais était aussi très bon.

2026-10-31 • via Nuitee
W
william • family_with_children • au
9
Pros:

Lovely clean.staff very helpful and polite.

2026-10-31 • via Nuitee
裕貴 • family_with_children • jp
10
満足度はかなり高かったです
Pros:

立地 コスパ 対応 かなり 良かったです
秀逸なのはモーニングバイキングのスタッフさんです
テキパキした行動と自然な笑顔に癒されました
また機会があればリピートしたいと思います

2026-10-31 • via Nuitee
K
Knud • couple • dk
10
2026-10-31 • via Nuitee
H
HIDEYO • couple • jp
7
Pros:

良かった。

Cons:

特にない。

2026-10-31 • via Nuitee
J
Jose • couple • es
7
Hotel cómodo por el precio que tiene
Pros:

Buen hotel calidad-precio en una zona aceptablemente cerca de sitios de interés y de la estación. Si vas a quedarte poco tiempo en la ciudad es una buena opción.

Cons:

Pedimos a recepción si nos podían ayudar llamando a un taxi y nos dijeron literalmente que nos fuéramos a llamarlo a la calle.

2026-10-30 • via Nuitee
C
Corina • couple • de
8
2026-10-30 • via Nuitee
M
MANUEL • extended_group • es
10
MUY BUENA RELACIÓN CALIDAD PRECIO. LO RECOMIENDO.
Pros:

Buen hotel en general.
Buen desayuno.
Te ofrecen desde pijamas a utensilios de higiene personal.
Buena zona de restaurantes y galerias comerciales.

Cons:

Nada en particular.

2026-10-30 • via Nuitee
J
Jack • couple • au
10
2026-10-30 • via Nuitee
E
Emma • couple • gb
8
Great stay for the price.
Pros:

For the price it was the perfect stopover for our Japan trip. Staff were very helpful and friendly, allowing us to leave bags from 11am on the day we were checking in. Tooth brush packs, combs, hairdryer etc all available. 15 minute walk to the main shopping centre and the atomic bomb dome. Very quiet.

Cons:

Had to get the metro and then walk 10 minutes to get to the hotel from the station so look closer to the station if you want something easier but location for sites is great.

2026-10-30 • via Nuitee
G
Gilles • couple • ca
8
Pros:

Les lits très grands et confortables

Cons:

Déjeuners moyen

2026-10-30 • via Nuitee
M
Marco • couple • nl
7
Cons:

Wilden op voorhand al niet meewerken aan de terugbetaling van een dag eerder vertrek (noodgedwongen).

2026-10-30 • via Nuitee
N
NURIA • extended_group • es
8
Hotel acogedor, bien ubicado, personal muy amable.
Pros:

Ubicación y limpieza.

Cons:

Nada

2026-10-30 • via Nuitee
A
ANA • couple • es
9
Pros:

Ubicación muy céntrica

2026-10-30 • via Nuitee
D
David • solo_traveller • gb
10
2026-10-30 • via Nuitee
P
Paul • couple • gb
8
Good base for seeing the city.
Pros:

Good staff, comfortable and well situated. Good breakfast.

Cons:

.Our beds were never made during our three day stay

2026-10-30 • via Nuitee
M
MATSUO • family_with_children • jp
8
Pros:

部屋が綺麗で過ごしやすかった。

Cons:

洗濯機が2台、乾燥機2台しかない。

2026-10-29 • via Nuitee
T
Tanaka • couple • jp
7
スマイル
Pros:

看板がかわいい☺️

Cons:

特になし

2026-10-29 • via Nuitee