The Bell Airport Phuket Hotel - SHA Extra Plus

Hotels
8 (529 reviews)
93/20, Moo.1, Tambon Sa Khu , Nai Yang Beach , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near airport
Friendly and helpful staff / airport pickup often available
Spacious rooms and balconies
Nice pool
Good value for short stays or layovers
Cons:
Inconsistent cleanliness; several reports rooms were not cleaned
Beds perceived as too hard by multiple guests
Some guests report no airport transfer despite listing
Breakfast quality inconsistent (some say not recommended)
Poor laundry service and occasional Wi‑Fi/TV issues

Categories

Cleanliness
6.5
Mixed reports: several guests explicitly reported dirty rooms or that rooms were not cleaned, while others said rooms were clean — overall cleanliness is inconsistent.
Service
9
Generally praised: many guests highlight friendly, helpful staff and airport pickups; a few complaints about cleaning staff politeness and poor laundry service.
Location
9
Consistently positive: repeatedly noted as very close to the airport, near shops and restaurants, good for layovers and quick transfers.
Room Quality
7.5
Rooms described as large with balconies and comfortable layout, but several mentions of hard beds, dated/ not modern rooms and occasional AC/shower issues.
Amenities
8
Good amenities such as a popular pool and (often) airport transfer; however some guests report inconsistent transfer availability, poor laundry, limited TV/Wi‑Fi.
Value for Money
8.5
Many guests note good value for a short stay or layover, with satisfactory meals and overall expectations met for the price.
Food and Beverage
7.5
Mixed feedback: some praise breakfast and meals as good value, while others explicitly say the breakfast is not recommended.
Overall Experience
8
Overall positive for airport stays and short stays: friendly staff, location and pool are strong points, but inconsistent cleanliness and some service gaps temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 13:48

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Pool and Free Shuttle Service

Indulge in a luxurious stay at The Bell Airport Phuket Hotel - SHA Extra Plus, offering beautifully air-conditioned rooms with city views and balconies. Relax by the outdoor swimming pool or explore the area with the convenience of free shuttle service.

Delicious Dining Options and Helpful Staff

Start your day with an Asian breakfast and unwind at the on-site restaurant and bar. The friendly staff, fluent in English and Thai, are always available to assist you during your stay.

Convenient Amenities and Nearby Attractions

Enjoy modern amenities such as free WiFi, room service, and a safety deposit box. Explore nearby attractions like Blue Canyon Country Club and Splash Jungle Water Park. Book now and experience the perfect blend of comfort and convenience.

Important information:

Please note that the additional 3% fee will be charged for paying by credit card at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 529 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
D
Dániel • couple • hu
6
Pros:

Friendly staff, good location, 7 eleven really close.

Cons:

Room 302 is really really noisy. There are no neighbors from one side but on the top there is an engine room or laundry room or I don't know what kind of room that is very loud and turns on and off all night. Every 10-15 seconds.

2026-09-04 • via Nuitee
M
Mohammed • couple • sa
8
2026-09-02 • via Nuitee
M
Melisa • couple • be
10
Comfortabel verblijf, proper en werden goed geholpen!
Pros:

Comfortabel verblijf, proper en werden goed geholpen!

Echt een aanrader!

2026-09-02 • via Nuitee
B
Bjorn • extended_group • nl
7
goed
Pros:

voor de laatste dag geboekt om dichtbij het vliegveld te zijn ivm een vroeg vertrek. Kamer was netjes en personeel vriendelijk.

Cons:

de douchekop ophang was een beetje gammel

2026-08-31 • via Nuitee
M
Maribel • couple • es
10
2026-08-30 • via Nuitee
P
PAUL • solo_traveller • fr
6
Pros:

Le rapport qualité prix est bien.

Cons:

RAS

2026-08-30 • via Nuitee
S
silvia • solo_traveller • es
8
Pros:

Lo mejor es lo barato que es y lo cerca que está del aeropuerto. Cerca tiene una playa ideal . Pasamos solo una noche y la atención es muy buena.

Cons:

Todo menos la cama que es algo dura para mí gusto.

2026-08-29 • via Nuitee
C
Christoph • solo_traveller • de
9
Schönes Hotel, freundliches Personal.
Pros:

Schönes Hotel mit gutem Preis/Leistungsverhältnis. Sehr freundliches Personal, das auch extra Wünsche, wie ein Frühstück vor 0700 Uhr möglich gemacht hat. Das Essen im Hotelrestaurant hat uns auch gut geschmeckt, allerdings ist es nicht mit dem Hotel verbunden so das man ein abendliches Dinner, separat bezahlen muss. Wir haben das Hotel nach unserer Asienreise auf dem Rückweg Ende August nochmals für eine Nacht gebucht, sehr zu unserer Zufriedenheit. Noch eine Info zum Strand: Hier benötigt man ca. 10 - 15 Min zu Fuß. Wir fanden den Strand am schönsten, vor allem weil nicht so viele Wellen vorhanden sind und man weit ins Meer laufen kann. Auch die Sonnenuntergänge sind traumhaft, es gibt viel Platz zum Fotografieren.

Cons:

Es fehlt im Zimmer leider ein Kleiderschrank. Es gibt nur Ablageflächen.

2026-08-29 • via Nuitee
K
Kenneth • solo_traveller • ie
8
Pros:

Location to airport, clean modern functional stop over hotel.

Cons:

Everything was good

2026-08-28 • via Nuitee
N
Natalia • couple • es
7
Bien pero desayuno horrible y aún por encima no todo incluido
Pros:

Las instalaciones y ubicación buenas

Cons:

El desayuno no vale la pena en absoluto!!!! Acabamos pagando más en Booking por el desayuno que lo que se puede pedir en el lugar. No es Buffet y las opciones son terribles. La calidad mala también y aún por encima, si te quieres pedir un Ice Latte lo tienes que pagar extra porque no está incluido.

2026-08-27 • via Nuitee
A
Ashley • couple • gb
6
A mixed experience
Pros:

The staff were lovely, especially the gentleman who helped us with breakfast - I forgot my bag and he brought it back for me! Set menu for breakfast. Room itself looked nice.

Cons:

There was rubbish left in our shower, the tap was broken, the toilet seat was loose and it was noisy as there was a mosque nearby. No airport transfer so we had to arrange our own breakfast.

2026-08-27 • via Nuitee
R
Rinaldo • solo_traveller • it
10
2026-08-26 • via Nuitee
A
Andrea • couple • jp
10
Overall, I would recommend staying here.
Pros:

The room was extremely large and spacious, and everything was perfectly organized. It had huge windows with a lovely view of the swimming pool.

The staff were kind, and the price for one night was excellent.

Cons:

I was refused a bottle of water even though I was still staying at the property, despite checking out later that same day.

2026-08-25 • via Nuitee
Z
Zaki • couple • my
6
2026-08-25 • via Nuitee
G
Garance • couple • fr
8
2026-08-22 • via Nuitee
M
Manar • couple • sa
7
2026-08-21 • via Nuitee
M
MASHA • couple • it
10
2026-08-20 • via Nuitee
G
GARETH • solo_traveller • gb
10
2026-08-17 • via Nuitee
D
Delma • solo_traveller • lc
10
Pros:

Un fer à repasser ou un simple micro ondes.

2026-08-17 • via Nuitee
N
Nijin • couple • ae
10
2026-08-16 • via Nuitee