Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Cons:
Service inconsistencies
Cleanliness issues

Categories

Cleanliness
8.38
Some reviews mention dustiness and cleanliness issues.
Service
8.85
Mixed reviews on service, with some finding staff rude, but others praising their help.
Location
9.89
Several positives regarding the convenient location close to metro and main roads.
Room Quality
9.34
Many reviews highlight spacious, comfortable, and well-designed rooms.
Amenities
8.87
Amenities are generally well-received, though some mentioned needing upgrades.
Value for Money
9.33
Positive sentiment about good value received for the price.
Food and Beverage
9.38
Good reviews on food quality and dining options.
Overall Experience
9.55
Overall, guests expressed a very positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:41

Property Description

Luxurious Accommodation with Exceptional Amenities

A Relaxing Stay: Enjoy a seasonal outdoor swimming pool, shared lounge, and a 24-hour front desk for your convenience.

Convenience at its Best: Indulge in a delicious continental breakfast each morning. Benefit from a business centre, free WiFi access, and complimentary private parking.

Serene Surroundings: Unwind in the hotel's garden and sun terrace, perfect for enjoying pleasant weather.

Experience comfort and convenience at The Place, Live & Meet. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sun, Mar 29, 2026 until Sun, Oct 25, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 3506 reviews
Cleanliness: 8.38
Service: 8.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
Élida • family_with_children • br
8
2026-07-25 • via Nuitee
A
Andrea • couple • pe
9
Will come back!
Pros:

We had a great stay at The Place. This was our second time staying there and it was amazing. They were very accommodating in showing the World Cup matches including the Final in the lobby. The room was very clean and spacious, and the facilities were super comfy too.

Cons:

There were some internet issues but that was unavoidable due to the strong winds and rain that were striking Santiago.

2026-07-24 • via Nuitee
P
Patricio • solo_traveller • cl
10
Pros:

La pieza, preciosa

Cons:

Que me dijeron que había desayuno a la habitacion, y al dia siguiente lo pedí, y me dijeron que no

2026-07-24 • via Nuitee
I
Inés • couple • ar
9
Me sentí como en casa
Pros:

El workplace y estar de planta baja. La disposición del personal y los propietarios para que encontrara el departamento perfecto para mi. Mi departamento en esquina en en piso 13 con las mejores vistas. La cocina completa, los closets. La buena onda de todo el personal.

Cons:

Más colgadores estaría perfecto en los closets. Las alfombras de yute juntan bastante polvo difícil de quitar.

2026-07-23 • via Nuitee
M
Martin • solo_traveller • es
10
2026-07-23 • via Nuitee
O
Osvaldo • solo_traveller • cl
9
2026-07-23 • via Nuitee
J
jack • couple • gb
10
I wouldn’t stay anywhere else other than this hotel in Santiago
Pros:

I wouldn’t stay anywhere else other than this hotel in Santiago

2026-07-22 • via Nuitee
F
Felipe • couple • cl
10
2026-07-22 • via Nuitee
C
Carpio Peña • solo_traveller • pe
10
Pros:

Instalaciones, sala de coworking, living rest

Cons:

No me gustó que la alarma contra incendios sonará en altas horas de la noche, varios días.

2026-07-21 • via Nuitee
B
Brandemburg • family_with_children • br
4
Desconfortável.
Pros:

Não, através do Booking ofereceram algo que não cumpriu o propósito de acomodar uma família de 4 pessoas, sendo um casal e duas meninas menores.

Cons:

Faltou utensílios básico como toalha, reposição de cápsula entre outros. Mesmo sendo avisado na recepção.

2026-07-21 • via Nuitee
S
Souza • family_with_children • br
10
Tudo perfeito
Pros:

Tudo perfeito.

Cons:

sem reclamações

2026-07-20 • via Nuitee
P
Pancho A • solo_traveller • cl
9
Pros:

Comodo departamento, me senti como en casa y en un ambiente relajado y elegante.
Excelente desayuno y todo funciona perfecto

Cons:

nada, muy buena experiencia

2026-07-20 • via Nuitee
S
Slaven • solo_traveller • cl
10
2026-07-20 • via Nuitee
A
Andrea Manrique Villa • couple • pe
10
Great Value Hotel
Pros:

This was a great value hotel that had an amazing location and facilities. It had high speed Wifi, a TV, and the kitchen was fully equiped with high quality pots and pans. This hotel was very clean, with access to a laundry room, co-working space, and rooftop. This will be my go-to hotel next time I visit Santiago. Staff was very friendly.

Cons:

I liked everything. Perhaps the free coffee pods could have tasted better.

2026-07-20 • via Nuitee
L
Laura • solo_traveller • py
10
Muy cómodo y acogedor.
Pros:

Buena ubicación, a unos minutos del metro.
El desayuno muy rico y variado con capacidad de elegir opciones cada día.

Cons:

Baja respuesta de parte de la recepción a la hora de solicitar más información a futuro.

2026-07-20 • via Nuitee
R
Rodolfo Augusto • couple • br
10
2026-07-19 • via Nuitee
A
andrea • family_with_children • br
8
Cons:

Não possuir quarto conjugado para acomodar um filho adolescente; senti falta de chinelos no quarto e espelho de aumento no banheiro que é muito pequeno

2026-07-19 • via Nuitee
A
Alejandra • solo_traveller • cr
10
Pros:

Almost everything. The room, space, service, the breakfast! It was great.

Cons:

Cleaning services were not the same everyday. Kept getting less towels than people in the room.

2026-07-17 • via Nuitee
E
Emilia • couple • uy
10
2026-07-16 • via Nuitee
J
Jaime • solo_traveller • cl
10
2026-07-15 • via Nuitee