Tru By Hilton Frisco Dallas, Tx

Hotels
•
Tru by Hilton
8.6 (732 reviews)
2310 Parkwood Blvd. , Frisco , US
+1 214-705-1500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean hotel
Cons:
Small rooms
Issues with breakfast items

Categories

Cleanliness
8.29
Several reviews mentioned cleanliness positively, though some pointed out issues like dog hair in the lobby.
Service
9.26
Reviewers praised the staff's friendliness and helpfulness, especially Edward and Kory.
Location
8.8
Location received positive feedback, being described as convenient.
Room Quality
8.25
Some reviews indicated the rooms were small and had issues like uncomfortable beds.
Amenities
8.28
Amenities like breakfast received mixed reviews; some guests found them lacking.
Value for Money
8.74
General sentiment indicated good value considering the price.
Food and Beverage
8.29
Breakfast had positive aspects but was noted to have some items unavailable.
Overall Experience
8.86
Most guests indicated they would return, appreciating the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:55

Property Description

Modern Accommodations
Tru By Hilton Frisco Dallas, Tx offers contemporary and air-conditioned rooms with free WiFi, ensuring a comfortable stay for all guests. Each room is equipped with a desk, flat-screen TV, and a hairdryer for convenience.

Outdoor Pool
Guests can relax and unwind by the hotel's outdoor swimming pool, perfect for a refreshing dip after a day of exploring the nearby attractions. The pool area provides a great spot to soak up the Texas sun and enjoy leisure time.

Convenient Location
Situated near popular landmarks like Preston Center and Southern Methodist University, and just a short distance from Dallas Love Field Airport, Tru By Hilton Frisco Dallas, Tx provides easy access to key destinations. Book now for a delightful stay in Frisco!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 732 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
T
Timothy • solo_traveller • us
8
Overall positive and comfortable stay.
Pros:

The room was comfortable and well-appointed. It was quiet.

Cons:

Maintenance was being done on the hot water piping during my stay. The television in my room didn’t work but I don’t watch much TV.

2026-09-05 • via Nuitee
J
Jaykumar • solo_traveller • us
6
2026-09-02 • via Nuitee
N
Nayeli • family_with_children • us
10
2026-08-30 • via Nuitee
H
Helen • solo_traveller • us
9
2026-08-30 • via Nuitee
P
Peter • couple • ke
7
Home away
Pros:

Location ideal

Cons:

Clean

2026-08-23 • via Nuitee
P
Pam • family_with_children • us
10
Amazing place to stay! Will be a favorite for sure!
Pros:

I always love staying in this hotel. The rooms are clean. The beds are comfortable. The pillows are always amazing. They give us a couple of free water bottles-- which is so nice when you've been traveling for hours to get there. The pool was perfect. I love how the rooms have little sayings on the items-- for instance the hairdryer says "great hair day" and you just feel like you will have a great hair day! The AC is awesome. The lighting is perfect. I love the games they have downstairs. The breakfast is pretty good. The location is perfect for kidzania, the mall, universal kids, etc. Overall, probably top 3 best hotel I've ever stayed in!

Cons:

Just that the water in the showers doesn't get very hot. My husband said the eggs at breakfast weren't the best.

2026-08-18 • via Nuitee
J
Jerry • solo_traveller • us
10
2026-08-17 • via Nuitee
A
ANTHONY • solo_traveller • us
9
Pros:

Cleanliness

Cons:

Lukewarm shower

2026-08-17 • via Nuitee
G
Griselda • family_with_children • us
1
2026-08-06 • via Nuitee
A
Anthony S Jones • couple • us
9
2026-08-03 • via Nuitee
S
Stacy • family_with_children • us
10
This was a last minute decision/reservation with my grandkids. We checked in late after a baseball game. The staff w
Pros:

Always clean and accessible. Enjoy our stay every time.

Cons:

N/a

2026-08-03 • via Nuitee
B
Benjamin • extended_group • us
2
Cons:

The system was down so I never got to check in and had to go to a different hotel

2026-08-02 • via Nuitee
R
RODRIGUEZ • family_with_children • us
10
excelente
Pros:

Ubicación

2026-07-25 • via Nuitee
S
Saira • extended_group • us
10
Pros:

the great customer service that the hotel staff gave us

2026-07-24 • via Nuitee
F
Francisco • couple • us
8
2026-07-19 • via Nuitee
S
Samuel • couple • us
6
2026-07-19 • via Nuitee
I
ila d • couple • us
8
2026-07-13 • via Nuitee
P
PATSY • solo_traveller • us
10
2026-07-06 • via Nuitee
T
Théo • solo_traveller • bl
6
Cons:

Bonjour,

Je souhaite vous faire part de mon insatisfaction concernant mon récent séjour dans un hôtel réservé via votre plateforme à Dallas.

Dès notre arrivée, nous avons constaté que le rideau occultant de la chambre était partiellement détaché. Malgré cela, aucune réparation n'a été effectuée durant notre séjour. Le dernier jour, le rideau est finalement tombé complètement, ce qui nous a empêchés de bloquer la lumière extérieure et a fortement perturbé notre sommeil dès le matin.

Par ailleurs, le service de ménage a été très insuffisant. La chambre n'a été nettoyée qu'après le troisième ou quatrième jour de notre séjour, nous obligeant à réutiliser les mêmes serviettes de douche pendant plusieurs jours. De plus, le distributeur de shampoing n'a jamais été rechargé.

Ces différents problèmes ont eu un impact négatif sur la qualité de notre séjour et ne correspondent pas au niveau de service que nous attendions.

Je souhaiterais donc savoir quelles solutions ou compensations vous pouvez proposer au regard de cette expérience.

Je vous remercie par avance pour votre retour et reste à votre disposition si vous avez besoin de plus d'informations concernant cette réservation.

Cordialement,
Kerbouriou theo

2026-07-06 • via Nuitee
B
BENOIT • family_with_children • us
8
Pros:

It was very convenient, close to lots of restaurants, staff was great

Cons:

The beds was not that comfortable, and my room was hot even with and the water didn’t get hot just warm

2026-07-06 • via Nuitee