Hyatt Place Amarillo-West

We recently stayed at the Hyatt Place Amarillo-West and overall had a very pleasant experience. The staff throughout the hotel were incredibly friendly and welcoming. A special thank you to Jared at check-in, he was exceptional. Not only was he professional and kind, but he also took the time to keep us informed about the wildfires happening in the surrounding area, which we truly appreciated during our travels.

The hotel itself was comfortable and conveniently located, which made our stay enjoyable. The only disappointing part of our visit was the housekeeping service. Unfortunately, our room was never serviced during our stay. After spending the entire day out in town, it was frustrating to return to unmade beds and dirty towels still piled on the bathroom floor. We ultimately had to go down to the front desk late in the evening to request clean towels so everyone could shower before climbing into the unmade beds.

Aside from the housekeeping issue, the staff’s friendliness and Jared’s outstanding customer service really stood out and made a positive impression on our stay.

This is a pretty standard motel/hotel. Everything is done to an acceptable standard. The air conditioner was something akin to an aircraft engine on a test bed until we just turned it off. Otherwise, the room was comfortable clean, neat and tidy with a good desk and and a nice big bed. all ok with the normal well trained pleasant staff.

There is a Red Robin restaurant adjacent (nothing else for miles). Something new for me and an acceptable standard of food with a pleasant accommodating staff.

Very friendly, clean, peaceful, good location

The check in was very easy, and the location if travelling on I-40 is convenient. Room was clean.

Have stayed at many properties in this location on our way to NM or CO, would say this is our new favorite! Quiet, clean, the lobby bar was a nice thing. Good breakfast. Friendly staff!

Hôtel exceptionnel pour du 3 étoiles, je recommande.

This location was great. Hotel was very clean and well maintained. The staff was very friendly and helpful! Will stay again if we are in amarillo.

We enjoy Hyatt more than any other hotel in Amarillo. We are greeted with friendly and happy employees. Treated with respect and always asked how we are doing.

The property’s appearance was just like the pictures. Clean and great location.

Very clean hotel, very attentive and Taryn went beyond expectations, I came to Amarillo, to the Palo Duro Canyon for hiking, I drove from Dallas 6.30 hours I was tired and I got to the hotel 9:45am I was tired and I had to wait till 3pm to check in but, her understood the situation and got my room ready by 11am I’m really grateful for the effort I took a nap that i need before I headed to hiking. I recommend this hotel the atmosphere and attention was more then a 100% customer care, definitely I will go back and staying any time

Hotel was clean and great location.

性价比高，干净！非常好的过路留宿一晚的选择！