Hyatt Place Amarillo-West

Hotels
Hyatt Place
8.9 (910 reviews)
8985 W. Amarillo Blvd , Amarillo , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Very clean and nice
Close to I 40
Friendly staff
Spacious rooms
Cons:
No free breakfast
Poor service at check-in
Uncomfortable bed

Categories

Cleanliness
9.15
Guests frequently highlight the cleanliness of the hotel, mentioning both rooms and common areas.
Service
8.8
Mixed sentiments regarding service; some felt treated like an inconvenience, affecting the score.
Location
9.65
Multiple reviews praised the quiet location and convenience to nearby attractions.
Room Quality
9.1
Guests appreciated the spaciousness and comfort of the rooms.
Amenities
8.63
The amenities offered were adequate but lacked some additional features like a spa.
Value for Money
8.59
Concerns about pricing based on what was included, particularly the lack of free breakfast.
Food and Beverage
8.15
There were complaints about breakfast not being included and the overall quality being average.
Overall Experience
9.11
Despite some issues, guests generally had a good experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:54

Property Description

Luxurious Stay at Hyatt Place Amarillo-West

Modern Amenities: Enjoy a stay at our 3-star hotel with air-conditioned rooms, free WiFi, and a fitness center. Each room features a flat-screen TV, satellite channels, and a safety deposit box for your convenience.

Relaxation: Unwind in our indoor pool or socialize in the shared lounge. Need to catch up on work? Visit our business center. Our 24-hour front desk is always ready to assist you during your stay.

Convenient Location: Located just 10 km from Austin Park, our hotel offers easy access to local attractions. Plus, being 20 km from Rick Husband Amarillo International Airport makes traveling a breeze.

Book your stay at Hyatt Place Amarillo-West now for an unforgettable experience!

Important information:

We do not accept cats.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 910 reviews
Cleanliness: 9.15
Service: 8.8
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.15
Overall Experience: 9.11
F
Federico family_with_children us
10
2026-07-04 via Nuitee
B
Brian couple us
5
Nice staff but amenities were below par
Pros:

Friendly staff

Cons:

- Desk in room had food particles all over it left from a previous stay
- The refrigerator did not work
- Paid extra for breakfast and there was a) no plates so used a saucer plate for food
- There was no bacon or any other meats available and none ever showed up

2026-07-03 via Nuitee
N
Nigel family_with_children us
9
Pros:

The staff were all friendly, warm and welcoming. My son who was there shipping out to Navy boot camp was thanked for his service by two members and he really appreciated that.

Cons:

I didn’t really dislike anything but I would have paid extra for access to a hot tub.

2026-07-03 via Nuitee
A
Amy family_with_children us
10
Pros:

Large, clean room right off the interstate.

Cons:

We liked everything!

2026-07-03 via Nuitee
S
Stacey couple us
10
2026-07-03 via Nuitee
N
Natalya family_with_children uz
8
2026-06-30 via Nuitee
C
curtis couple us
10
Good place to stop along business trip
2026-06-27 via Nuitee
H
Hgaston19 Family
8
Great Night’s Stay with an Excellent Breakfast
Pros:

Our family needed a place to stop for the night, and this hotel was a great choice. The beds were comfortable, and having a fridge in the room was a nice bonus. The area was in a decent neighborhood zone so we felt safe. It is located minutes from restaurants and the Cadillac Ranch attraction.

The kids especially enjoyed the clean indoor pool, and breakfast was a plus. They had Texas-shaped waffles, fluffy eggs, crispy bacon, and a yogurt bar with chia seeds, dried fruit, and a ton more options to choose from.

Everything was clean and well-kept, and the staff was courteous throughout our stay. Overall, it was a comfortable and easy quick stop for our family.

2026-06-23 via Tripadvisor
H
Hank couple us
8
2026-06-22 via Nuitee
D
Daniel family_with_children us
8
Pros:

The facility was clean and smelled better than most hotels.

Cons:

The breakfast should’ve been complimentary due to the price of the rooms.

2026-06-21 via Nuitee
N
Nomad26076678868 NONE
10
Great place to stop for a night for two.
Pros:

This hotel is a great place to stay. The rooms are clean. The Availability to eat and relax at the end of the day onsite is great. Highly recommend this hotel anytime you are in Amarillo.

2026-06-18 via Tripadvisor
G
Gregory family_with_children us
10
2026-06-14 via Nuitee
R
Raymond couple us
6
2026-06-12 via Nuitee
E
ealachelvi couple us
4
Pros:

The location was good, but the cost was a bit high. The room was OK a little bit rundown but relatively clean. The shower was not great. They should work on that.

2026-06-04 via Nuitee
A
America couple us
7
Over all it was a nice stay nice comfortable bed only thing I had to complain about the house keepers were talking so lo
Pros:

It was very nice and clean.

Cons:

Nothing everything was very updated and clean

2026-06-01 via Nuitee
S
Sandra couple us
9
Comfortable, clean, quiet stay.
Pros:

Breakfast was basic, eggs, bacon, cereal, toast, bagel. Satisfactory

Cons:

Bacon was fatty and limp. Could have had more breakfast items.

2026-06-01 via Nuitee
L
Laura couple us
10
2026-06-01 via Nuitee
S
Sara solo_traveller us
9
Beautiful but fees were a bit more than expected
Pros:

Very nice and beautiful. Room was very clean and had everything we needed.

Cons:

My only complaint is that in all my looking on the listing it did not say the amount for the pet fee was $75 which was almost as much as I paid for the room along with the $50 deposit making the amount I was expecting to pay much higher than budgeted. Staff was very kind and gave us free breakfast with it for the surprise. Recommend having that information included in the listing so others can plan better for their trips.

2026-05-29 via Nuitee
K
Kathy solo_traveller us
8
2026-05-22 via Nuitee
S
Seaside373128 NONE
8
Friendly Staff and Exceptional Service from Jared, but Housekeeping Needs Improvement
Pros:

We recently stayed at the Hyatt Place Amarillo-West and overall had a very pleasant experience. The staff throughout the hotel were incredibly friendly and welcoming. A special thank you to Jared at check-in, he was exceptional. Not only was he professional and kind, but he also took the time to keep us informed about the wildfires happening in the surrounding area, which we truly appreciated during our travels.

The hotel itself was comfortable and conveniently located, which made our stay enjoyable. The only disappointing part of our visit was the housekeeping service. Unfortunately, our room was never serviced during our stay. After spending the entire day out in town, it was frustrating to return to unmade beds and dirty towels still piled on the bathroom floor. We ultimately had to go down to the front desk late in the evening to request clean towels so everyone could shower before climbing into the unmade beds.

Aside from the housekeeping issue, the staff’s friendliness and Jared’s outstanding customer service really stood out and made a positive impression on our stay.

2026-05-20 via Tripadvisor