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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Outdoor pool
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Street parking
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Minimarket on site
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Wheelchair accessible
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Outdoor pool - seasonal
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Heated pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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First aid kit available
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Contactless check-in/check-out
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Face masks for guests available
Review Highlights
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Property Description
Luxurious Amenities
The Hilton Garden Inn Memphis East/Germantown, Tn offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a restaurant and bar. Guests can unwind and relax in style during their stay.
Convenient Location
Situated in Memphis, this 3-star hotel is conveniently located near popular attractions such as the Stax Museum of American Soul Music, Brown Park, Fire Museum of Memphis, and AutoZone Park. Guests can easily explore the vibrant city and its cultural offerings.
Exceptional Service
With free WiFi and a 24-hour front desk, the Hilton Garden Inn ensures that guests' needs are met promptly and efficiently. The hotel's commitment to exceptional service guarantees a comfortable and memorable stay for all visitors.
Book your stay at Hilton Garden Inn Memphis East/Germantown, Tn for a luxurious and convenient experience in Memphis!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
I did not have the breakfast. The staff was great !
Everything was great. The ice machines did not work on the 4th floor and the 1st floor
No breakfast
Location was great
All was excellent!!!
No complaints whatsoever.
People were nice.
The air didn’t work in our room.
Foi cobrado um valor maior e ainda está em duplicidade. Aguardo para que cobre apenas o que tinha no booking. com
The service was great
I would of like the smell of the room to be better
Clean
No indoor pool
Staff level of professionalism
The carpet was nasty!!
Need claim bad !!!
De faciliteiten waren oké. Personeel was aardig en behulpzaam
Er was kennelijk een probleem met betaling tussen Booking.com en het hotel. Daardoor werd de kamer pas beschikbaar gesteld als ik nogmaals betaalde en kreeg de boodschap dat ik dat zelf met Booking.com moest oplossen. Hier mijn mening over gegeven en uiteindelijk ging men er zelf achteraan echter zonder feedback te geven.
Verder liep het afvoerputje in de douche niet door en liep de helft van het water uit de badkraan ipv uit de douchekop tijdens het douchen. Daarover heb ik overigens niet geklaagd bij de receptie.
Personeel was behulpzaam maar ik kreeg niet de indruk dat ze beslissingsbevoegd waren.
It was beautiful!
Mold in the shower.
Location, beauty, friendly staff and cleanliness!
No breakfast included in price of stay.
While what didn’t like had something to do with breakfast, while I checked out the staff members at the desk encouraged me to get what was owed to me, meaning the breakfast that was included, but I don’t want to questioned again by breakfast staff while trying to prepare to leave
There was an incident where I didn’t like how I was approached about breakfast. It was included in my package, but as I began to make my plate I was questioned. “Are you apart of the soccer group?” I replied, “No”, “Can you provide your room number” As I awkwardly stood there while the staff member checked if I had breakfast included.
The reason for my three star review has nothing to do with the staff, they were wonderful! However the walls are not soundproof. The poor person in the room to our left was ill “all night” and the smoke alarm in the room to our right went off early in the morning.
Pet friendly, kind staff, clean and quiet rooms!
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