Home2 Suites By Hilton Jacksonville Airport

Hotels
•
Home2 Suites by Hilton
8.8 (915 reviews)
13475 Ranch Road , Jacksonville , us
+1 904-518-5899

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good shuttle service
Convenient location
Cons:
Parking fees
Noise from neighbors
Issues with cleanliness noted

Categories

Cleanliness
8.44
Many reviews mention cleanliness positively, but some noted issues with dirt or odors, warranting a slight deduction.
Service
9.41
Frequent praise for staff friendliness and helpfulness, indicating high service standards.
Location
9.45
Convenient location near the airport with easy access to amenities highlighted positively in multiple reviews.
Room Quality
8.9
Rooms were frequently described as clean, spacious, and comfortable, contributing to a strong score.
Amenities
8.43
Some amenities received mixed feedback; however, overall satisfaction with rooms and basic offerings.
Value for Money
8.39
Guests noted the parking fee as a downside, impacting the perceived value.
Food and Beverage
8.44
Breakfast options received mixed reviews; some guests felt it could be improved.
Overall Experience
8.91
Overall sentiment is positive with most guests indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:20

Property Description

Convenient Location
Located in the bustling North Jacksonville district, Home2 Suites By Hilton Jacksonville Airport offers easy access to top attractions such as Jacksonville Zoo Gardens, Jacksonville Port Authority, and Amtrak Station-JAX.

Modern Amenities
Enjoy complimentary WiFi, free shuttle service, and a 24-hour front desk at this 3-star hotel. Stay productive with the business center, keep fit at the gym, and take advantage of the convenient laundry service. Plus, rest easy with free private parking and a non-smoking property.

Nearby Attractions
Explore nearby sights like the Catty Shack Ranch Wildlife Sanctuary, Prime F. Osborn III Convention Center, and Florida Theatre. With Jacksonville International Airport just 4 km away, your travel convenience is guaranteed.

Book your stay at Home2 Suites By Hilton Jacksonville Airport for a seamless blend of comfort and convenience.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.
Parking is $10/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

8.8
Based on 915 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
H
Howington • couple • us
10
2026-08-07 • via Nuitee
S
Stephanie • family_with_children • us
10
This hotel was perfect for our stay.
Pros:

Conveniently located; comfortable, large rooms. Love the kitchenette.

2026-08-07 • via Nuitee
C
Christina • extended_group • us
1
2026-08-02 • via Nuitee
Q
Q9664WBarmandom • Business
10
Great
Pros:

Great Hotel, comfortable, clean, amazing staff and great breakfast.
Wayne at front desk top notch one of those guys that really help the customer.

2026-07-23 • via Tripadvisor
N
Nobles • family_with_children • us
8
2026-07-21 • via Nuitee
K
khalidarjja • Business • Wheaton, DuPage County, Illinois
10
Great service results great experience
Pros:

Thanks to Wayne, who was working the night shift. Very professional, very thorough about all the information needed to feel welcomed and comfortable.

The start of a working trip, started to a great note thanks to great personal like Wayne. Appreciate Tru Hilton for this great stay!

2026-07-20 • via Tripadvisor
C
Claudia • couple • us
10
All the employees were so friendly and I will be staying here again
Pros:

It was so clean

Cons:

Very convenient

2026-07-20 • via Nuitee
A
Alexandria • family_with_children • us
5
Staff was nice, room was clean but unless you wanna pay for your room and pay for parking don’t stay here.
Pros:

It was clean and the staff was nice

Cons:

That you have to pay for parking when you already paid to stay that your hotel. At least one parking spot should be included with your stay

2026-07-20 • via Nuitee
A
aliciabU2314GP • Family
10
A great experience
Pros:

We had a great stay! Wayne was so friendly and helpful throughout the check-in process. I would highly recommend this hotel and will be staying here again before future cruises!

2026-07-19 • via Tripadvisor
R
Roving10273049704 • Business
10
Very good stay
Pros:

Arrived on July 19, 2026 and the room was very clean and all items in the room worked very well. Wayne at the front desk was very helpful and went above and beyond.

2026-07-19 • via Tripadvisor
A
amythystl2024 • Friends getaway
10
An A Plus Experience
Pros:

Wayne went the extra mile helping me check in and was super friendly and knowledgeable. The room layouts are really nice compared to other places here also.

2026-07-19 • via Tripadvisor
C
Caroline • family_with_children • us
9
Pros:

Location

2026-07-16 • via Nuitee
E
Eboni • family_with_children • us
5
Pros:

I loved the amenities and location

Cons:

The guest were very loud kids stomping and running in their room it was hard to get security to help with the situation so sleep was minimal

2026-07-13 • via Nuitee
J
Jackson • solo_traveller • us
10
Pros:

The rooms and facilities was very clean, and they accommodated us quickly upon request.

Cons:

The wifi in the rooms was out

2026-07-12 • via Nuitee
K
Kathryn • family_with_children • us
7
Great place-just watch out for lightning strikes!
Pros:

Front office staff when we arrived. The room was clean.

Cons:

They unfortunately had a lightning strike a few days beforehand and had no wifi. This was completely out of their control and they asked if we still wanted to stay, but it did make the stay with a group of 6 a little more hectic. TV wouldn’t work and they had to send two workers to fix it.

2026-07-11 • via Nuitee
D
Degarius • couple • us
10
It was excellent and the staff was nice about everything.
Pros:

Good area

Cons:

That you had to pay to park as a guest paying to stay at the hotel!!

2026-07-07 • via Nuitee
C
Cheryl • family_with_children • us
6
2026-07-05 • via Nuitee
S
Sonia • family_with_children • us
8
Cons:

La limpieza

2026-07-05 • via Nuitee
D
Devil505 • Family • Atlanta, Georgia
8
Alright for a night
Pros:

This is the first time we've stayed at this chain. The young man at the front desk last night was very patient. It seemed like everyone came at the same time to check in. Although stressed, he was very nice. We booked on the Hilton app and it never stated they charged $12.50 a night for parking. The room was clean and comfortable. The bathtub didn't have any non slip strips and my wife almost fell twice. They also have no grab bars. We solved it by putting a towel on the tub bottom. The breakfast area is very small. If there's a lot of people staying here, go to Denny's across the street.

2026-07-04 • via Tripadvisor
B
Brittany • solo_traveller • us
10
2026-07-04 • via Nuitee