Tru By Hilton Mooresville

Hotels
•
Tru by Hilton
9 (1004 reviews)
117 Alcove Road , Mooresville , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and convenient location
Good staff and service
Cons:
High pet fees
Poor breakfast quality and room cleanliness

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness issues, including dirty rooms and unemptied bins.
Service
9.8
Many reviews highlighted good service and friendly staff.
Location
9.84
Guests appreciated the convenient location of the hotel.
Room Quality
7.79
Some reviews indicated rooms felt clinical or bare, and there were complaints about pet fees.
Amenities
9.32
Amenities such as breakfast and snack bar received positive feedback but some guests had specific issues.
Value for Money
9.28
Overall value perceived reasonably good but with concerns about high pet fees.
Food and Beverage
7.83
Breakfast received mostly negative feedback, with issues like a lack of replenishment.
Overall Experience
9.8
While some experiences were negative, many guests appreciated their stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:24

Property Description

Modern Accommodations
Tru By Hilton Mooresville offers air-conditioned rooms with free WiFi and flat-screen TVs, providing a comfortable stay for guests. Each room is equipped with a desk, bed linen, and towels, ensuring a convenient and relaxing experience.

Entertainment and Business Facilities
Guests can unwind by playing billiards or utilize the business centre for work purposes. The shared lounge and around-the-clock assistance at the reception add to the convenience and enjoyment of the stay. The multilingual staff are always ready to assist, enhancing the overall guest experience.

Convenient Location
Located near popular attractions like Shoppes at University Place and PNC Music Pavilion, and with easy access to Concord Regional Airport, Tru By Hilton Mooresville offers a central and accessible base for travelers. Book your stay now for a seamless and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1004 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 9.8
J
Juan • extended_group • co
9
Genial
Pros:

Moderno Limpio muy agradable

Cons:

El desayuno

2026-09-17 • via Nuitee
D
Debbie • solo_traveller • us
7
2026-09-09 • via Nuitee
S
Sherry • solo_traveller • us
8
Pros:

We stay at this location several times a year and the staff is always pleasant. With one exception of one staffer who seemed to be in a hurry to end the 9:00 breakfast a few minutes early.

Cons:

Like I said we stay here very often and I do like staying on the first floor. However I don't want to stay in the room closest to the exit door again. People go and come out of that exit all hours of the night and most of the time letting the door slam

2026-09-08 • via Nuitee
C
Cody • family_with_children • us
8
Pros:

Nice hotel clean and good breakfast

Cons:

Not much around the area

2026-09-07 • via Nuitee
S
Stephanie • family_with_children • ca
7
Pros:

Location. Breakfast.

Cons:

Beds felt cheap.

2026-08-31 • via Nuitee
E
Ellen • couple • us
8
I would stay at a Tru by Hilton again. We spent some time at the pool table also, which was nice!!!
Pros:

We’d like the newest and cleanest of the hotel the compact aspect of it entrances and exits were easily accessed. The breakfast was good, but not great. I would suggest providing things that are more Southern not things like New York bagels, but that’s just me. * bisquits, bacon not kielbasa for Gods sake.

Cons:

Room 324 was toward the end of the hall, so we were hoping it would be quiet, but the AC unit was loud throughout the night, which kept my husband up.

2026-08-29 • via Nuitee
J
Jingjin • couple • us
8
2026-08-22 • via Nuitee
A
Aleksandr • solo_traveller • us
10
2026-08-11 • via Nuitee
S
scott • couple • us
7
2026-08-10 • via Nuitee
J
Jennifer • couple • us
10
2026-08-09 • via Nuitee
J
Jill • family_with_children • us
1
2026-08-04 • via Nuitee
C
Cyrus • solo_traveller • us
9
Pros:

The room was nice and the location was easy to get to

Cons:

N/A

2026-08-03 • via Nuitee
J
Janet • extended_group • us
10
It was an excellent choice for the trip and we wouldn’t hesitate to stay there again.
Pros:

The staff was very nice and responsive. The facility was nice, the location was perfect, it was close to shopping, restaurants and entertainment if interested. We ENJOYED the pool table in the lobby!

Cons:

N/A

2026-08-02 • via Nuitee
P
Peter • family_with_children • ca
8
2026-08-02 • via Nuitee
T
Tom • family_with_children • us
8
2026-07-25 • via Nuitee
S
Stroupe • couple • us
3
Cons:

Had to switch rooms due to cleanliness.

2026-07-20 • via Nuitee
J
Jeffery • couple • us
9
Pros:

Property was very nice.

Cons:

Rooms had no closet and no freezer.

2026-07-18 • via Nuitee
T
Tamekia • couple • us
6
Decent
Pros:

Friendly staff, good location

Cons:

Change detergent and wash the linen properly.

2026-07-13 • via Nuitee
H
Hannah • couple • us
10
2026-07-05 • via Nuitee
T
Tiffany • couple • us
7
2026-07-02 • via Nuitee