Tru by Hilton Asheville Blue Ridge Parkway

Hotels
•
Tru by Hilton
9 (575 reviews)
1500 Tunnel Road , Asheville , us
+1 828-417-9700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Convenient location
Friendly staff
Good breakfast
Cons:
Inconsistent service
Some negative staff interactions
Storage issues in rooms

Categories

Cleanliness
9.46
Very clean rooms with positive mention across multiple reviews.
Service
8.43
Some staff were friendly while others displayed unpleasant behavior.
Location
8.97
Good location near attractions, but some issues with traffic.
Room Quality
8.92
Rooms were clean and comfortable, though some found storage options lacking.
Amenities
8.95
General amenities noted as good, but some issues with staff and pool usage.
Value for Money
9.41
Good value for the price considering cleanliness and amenities.
Food and Beverage
8.96
Breakfast noted as tasty, though location is not the best.
Overall Experience
8.93
Overall good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:15

Property Description

Modern Accommodations
Tru By Hilton Asheville East, NC offers comfortable non-smoking rooms with air conditioning and TVs, ensuring a relaxing stay for all guests.

Recreational Activities
Enjoy a refreshing dip in the seasonal outdoor pool or have a friendly game of billiards during your stay. The hotel's proximity to popular cycling areas provides guests with ample opportunities for outdoor adventures.

Convenient Location
Located near major attractions like Biltmore Estate and Harrah's Cherokee Center, the hotel provides easy access to must-see destinations in Asheville. With free WiFi, private parking, and a helpful 24-hour front desk staff, Tru By Hilton Asheville East, NC ensures a seamless and enjoyable stay for every visitor.

Book your stay now at Tru By Hilton Asheville East, NC for a memorable experience in Asheville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 575 reviews
Cleanliness: 9.46
Service: 8.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 8.93
M
Maria • couple • us
10
2026-08-27 • via Nuitee
J
John • solo_traveller • us
10
I will stay there again. It's convenient and clean.
Pros:

Breakfast , even though it was free, could have been better.

Cons:

Quality of the food was poor. Actually tasteless.

2026-08-25 • via Nuitee
D
David • solo_traveller • us
9
Everything was good, except for not being able to charge my EV
Cons:

I chose this location because it had EV chargers - Unfortunately, there were too few of them and they were all in use.

2026-08-25 • via Nuitee
E
Earnestine • solo_traveller • us
7
It was manageable.
Pros:

The breakfast was good. The people were nice. It was clean.

Cons:

I was given a room next to the exit and was awake until 4 am people coming up and down the stairs and closing the door on the first night. The second night I had earplugs. Also, there was no microwave or coffee maker.

2026-08-25 • via Nuitee
D
Denis • solo_traveller • us
10
2026-08-22 • via Nuitee
G
Grimes Montgomery • solo_traveller • us
10
2026-08-22 • via Nuitee
J
Jason • couple • us
3
Would never stay here again just because the customer service experience
Pros:

The clients and the location were great

Cons:

The poor customer service was terrible

2026-08-21 • via Nuitee
C
Carlos • couple • us
10
Excellent
Pros:

Very clean

2026-08-20 • via Nuitee
J
Jasmin • family_with_children • de
10
Schick und nettes Personal
Pros:

Super neu und komfortabel

2026-08-20 • via Nuitee
M
Malanie • couple • us
10
2026-08-20 • via Nuitee
S
Susan • couple • us
10
I wish there was more to choose from with the contenital breakfast the beds was excellent the room overall was great the
Pros:

Very vice

2026-08-19 • via Nuitee
K
Kevin • couple • us
7
Pros:

It was very clean and nice

Cons:

The hard ass bed was very uncomfortable

2026-08-13 • via Nuitee
G
Goeran • solo_traveller • de
8
2026-08-11 • via Nuitee
K
Ketter • solo_traveller • us
10
Excellent, clean and affordable
Pros:

It was extremely clean and had a proper breakfast. The staff was amazing.

Cons:

There was nothing that I did not like about the property. It was perfect.

2026-08-10 • via Nuitee
A
Anne • solo_traveller • us
10
Overall, a most pleasant place to stay.
Pros:

This property is so clean-kudos to the cleaning staff. Everyone who works there is friendly and helpful. The rooms are more than adequate.

Cons:

Breakfast. The cheesy omelets are not appetizing. Why not just scrambled eggs with the option of cheese to add in. The wifi is woefully inadequate.

2026-08-10 • via Nuitee
S
Sarah • solo_traveller • us
7
2026-08-06 • via Nuitee
J
jesse • couple • us
10
I was very pleased with the location the Hotel was clean ,everyone was very kind
Pros:

Everything in the whole hotel is excellent I have no complaints except one

Cons:

They only complain I have is there was nowhere to put your clothes take them out of your suitcase there was no drawers you could hang them over the space where the refrigerator was but if you had a cooler or anything you couldn't put your clothes there either so really there was nowhere to hang your clothes or put your clothes that was the only thing everything else was excellent

2026-08-03 • via Nuitee
R
Rodney • couple • us
1
Never staying
Pros:

Nothing

Cons:

Everything

2026-08-03 • via Nuitee
H
Harrison • solo_traveller • us
8
2026-08-03 • via Nuitee
B
Ben • couple • us
8
2026-07-25 • via Nuitee