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Luxurious Accommodation with Convenient Amenities
Located in the heart of Ho Chi Minh City, La Vela Saigon Hotel offers a perfect blend of comfort and convenience. Guests can enjoy a refreshing dip in the outdoor pool, avail free private parking, and stay active at the fitness centre. The hotel's shared lounge and terrace provide ideal spaces to unwind after a day of exploration.
Delightful Dining and Entertainment Options
Indulge in delectable meals at the on-site restaurant, try your luck at the casino, or simply relax on the balcony available in some rooms. The 24-hour front desk, ATM, and currency exchange services ensure a hassle-free stay for all guests.
Prime Location with Nearby Attractions
Explore nearby attractions such as Tan Dinh Market, War Remnants Museum, and Reunification Palace, all located just a short distance away. With Tan Son Nhat International Airport in close proximity, La Vela Saigon Hotel is the perfect choice for your stay in the vibrant city.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Clean, spacious and quiet.
Staff very responsive and helpful
Nothing
This is my second time staying here. The first time I stayed, I had a deep cut from the edge of the swimming pool. This is deeply concerning given how highly rated the hotel. However, my following experiences explains why I’m writing this long dissatisfaction review.
My wife and daughter had arrived before me in August 26 and on their first night my daughter had a deep cut to her foot as a result of hotel room negligence for failing to remove glass shards. This is not acceptable for a hotel as proclaimed for 5 star. My daughter (yet to be even 2) had to be rushed to hospital to attend to her wounds. Although the hotel upgraded the room, this was useless as the time and pain on this matter is irreplaceable. Further, after two weeks my daughter had further complications and had to revisit the hospital the second time. I would say this hotel is not family friendly and should avoid at all cost if you do not want any cuts to happen to your little ones.
We acknowledge there were upgrades during the stay. For larger room, but were useless. For example the larger apartment which was offered had the toilet blocking the bathroom door. The additional bathroom so quite redundant. I was also not happy that I had to voice my dissatisfaction towards the very last day of my stay until management compensate for our ride to another hotel. This should have done to the room rates, perhaps a room rate reduction. We note that the overall staff customer service have been trying to be helpful, but your senior manager on the site seems to be useless and helpless to able to make a decision.
To Senior Management Team if you’re reading this, do upgrade your swimming pool for capital expenditure spending to avoid any cuts. Second, request fix for all rooms that has glass shards. This should not have ever occurred in the first place.
Loved the roof top swimming pool and bar.
It was a huge property. Busy lifts. We waited for our room ( that’s ok) we arrived early. But sat patiently. It was only because I approached reception I was told the room was ready.
Staff and location, has potential if refurbished
Old building, infinity pool is old and falling apart
The view from the pool was lovely and staff were very friendly - upgraded us after having to move us rooms twice due to being unclean.
This is not a 5* hotel at all, we had to change rooms twice due to lack of cleanliness - dirty carpets, stained walls and desks, insects all over the walls. Even the upgraded room on 20th floor the walls were stained but much better room. The whole hotel needs a refresh if I’m honest. The pool is clearly the star of the show.
Good breakfast. Very friendly and helpful staff
The link to some of the on demand TV channels frozen on a number of occasions which was frustrating
Room and facilities are amazing. Breakfast is delicious with so many options. Return guests and look forward to staying again one day. Conveniently close to the airport. Pool is stunning!
Thuong serves good service , smile is so cute . Love to recommend
Понравился номер , уборка , разнообразные завтраки
При заселении на ресепшене не сразу смогли разрешить ситуацию с оплатой и взять депозит
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