SpringHill Suites by Marriott Franklin Cool Springs

Hotels
•
SpringHill Suites
9.4 (215 reviews)
5011 Aspen Grove Drive , Franklin , US
+1 615-778-4688

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent service staff
Great location
Family-friendly amenities
Cons:
Room layout was odd
Pool area felt disconnected

Categories

Cleanliness
9.64
General mention of cleanliness and comfort in multiple reviews.
Service
9.99
Staff was highlighted for excellent service, especially the bartender's charm and local knowledge.
Location
10
Fantastic location mentioned positively; guests appreciate the convenience.
Room Quality
8.6
The room got pointed out as generic with odd layout, failing to meet high expectations.
Amenities
8.63
Pool area described as separated, which detracts from overall amenities experience.
Value for Money
9.59
Standard for hotel tier; overall experience is viewed positively against value.
Food and Beverage
9.14
Bartender's suggestions imply good quality food and drink options.
Overall Experience
9.63
Overall positive sentiment with recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:27

Property Description

Luxurious Amenities and Services
SpringHill Suites by Marriott Franklin Cool Springs offers a range of upscale amenities including a seasonal outdoor swimming pool, fitness centre, and free bikes for guests to explore the area.

Comfortable and Well-Equipped Rooms
Each guest room is thoughtfully designed with air conditioning, a flat-screen TV, fridge, coffee machine, and a private bathroom stocked with complimentary toiletries and cozy bed linen.

Convenient Location and Nearby Attractions
Conveniently situated just 28 km from popular landmarks like Bridgestone Arena and Ryman Auditorium, guests can easily explore attractions such as Lane Motor Museum and Johnny Cash Museum.

Book your stay at SpringHill Suites by Marriott Franklin Cool Springs for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 215 reviews
Cleanliness: 9.64
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 9.63
C
Courtney • family_with_children • us
8
2026-09-05 • via Nuitee
C
Courtney • family_with_children • us
8
2026-09-05 • via Nuitee
R
Rodresha • couple • us
7
2026-07-06 • via Nuitee
B
Belinda • couple • us
10
2026-06-22 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-06-12 • via Nuitee
F
Fahad • solo_traveller • us
10
Pros:

Location, hotel, amenities

Cons:

Shared parking with restaurants

2026-05-29 • via Nuitee
E
Edwards • solo_traveller • us
10
2026-05-19 • via Nuitee
S
SUZANNE • family_with_children • us
4
2026-03-28 • via Nuitee
S
Shawnda • couple • us
10
2026-03-05 • via Nuitee
S
Sierra • extended_group • us
1
2026-02-23 • via Nuitee
S
Susan • family_with_children • us
10
Wonderful for us!
Pros:

We needed to get warm from the ice storm and liked that you could walk to Shake Shack. Nice bar area. Great Staff.

Cons:

Hallway was a little loud

2026-02-09 • via Nuitee
L
Lisa • couple • us
9
Pros:

Clean, nice and convenient location. We have family in the area, so this is our third stay.

Cons:

Parking can be problematic. There are several retail stores around. There is also a $10 per day parking charge!

2026-01-19 • via Nuitee
T
Thomas • extended_group • us
9
This is my second stay and I intend on returning within the month.
Pros:

This facility is centrally located within walking distance to several exceptional restaurants and bars. A very modern neighborhood with which I intend of visiting very soon.

2026-01-08 • via Nuitee
R
Richard • family_with_children • us
10
2025-12-15 • via Nuitee
N
Nancy • couple • us
10
2025-11-16 • via Nuitee
K
Katherine • family_with_children • us
10
2025-10-22 • via Nuitee
K
Katherine • family_with_children • us
10
2025-10-22 • via Nuitee
M
Marsha H • family_with_children • us
10
2025-09-30 • via Nuitee
S
Sheryl
10
Pros:

It was fine

2025-08-24 • via Nuitee
A
Abby • family_with_children
10
Pros:

We’ve stayed at this hotel a couple times and will be back! It is clean, comfortable, and in a great location. Our son also loves the outdoor pool. Highly recommend!

2025-08-08 • via Nuitee