WoodSpring Suites Charlotte - University Research Park

Hotels
WoodSpring
9.6 (665 reviews)
7007 MacFarlane Blvd , Charlotte , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Dirty rooms
Bad customer service

Categories

Cleanliness
8.59
Dirty, roaches, and poor room maintenance.
Service
9.56
Mixed reviews; some staff were helpful, but there are complaints about bad customer service.
Location
10
Convenient location but some issues with access.
Room Quality
9.1
Inconsistent room quality, with issues described in multiple reviews.
Amenities
9.55
Basic amenities; some guests appreciated the ability to cook.
Value for Money
10
Affordable, but quality does not match the price in some cases.
Food and Beverage
10
Standard offerings; no specific complaints or praises.
Overall Experience
10
Mixed feelings, with both positive and negative experiences among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:42

Property Description

Convenient Location
Located within close proximity to popular attractions like Shoppes at University Place and PNC Music Pavilion, WoodSpring Suites Charlotte - University Research Park offers easy access to the best of Charlotte.

Comfortable Rooms
Each room at the hotel features a private bathroom with a bath or shower, ensuring a comfortable and relaxing stay for guests.

Nearby Landmarks
With key landmarks such as Bank of America Stadium and NASCAR Hall of Fame just a short distance away, guests can explore the vibrant city of Charlotte with ease.

Book your stay at WoodSpring Suites Charlotte - University Research Park for a memorable and convenient experience in Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.6
Based on 665 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 9.55
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
T
tarikah2026 Solo travel
10
My experience at woodspring
Pros:

I would like to take this opportunity to thank Tim the general manager for all he have done in the short time he been here I see the improvement and it’s happening fast very understanding always willing to listen to guest concerns and very approachable

2026-05-30 via Tripadvisor
B
B1275LYstephanieh Solo travel
10
Pleasant Manager
Pros:

The Manager Tony is Awesome he make sure he greet you soon as he see you coming threw the door make sure you are satisfied with your room do you need anything and very helpful I truly appreciate the hospitality the area is nice and lots of restaurants to choose from!!
WoodSpring Suite
University Area
Charlotte NC

2026-05-29 via Tripadvisor
F
Fleming couple us
8
Pros:

Clean rooms

2026-05-29 via Nuitee
N
Nani B'S PLACE solo_traveller us
8
2026-05-27 via Nuitee
T
Tarouge solo_traveller us
10
Pros:

Kitchen

2026-05-26 via Nuitee
N
nicolebZ9360KM Business
2
Terrible service, especially for customers here on business
Pros:

The staff is nice, especially Mr.Larry but I’m unable to get online so I can’t work at all. I need to work to pay for my stay obviously so it’s really stupid and unprofessional that no one on location has contact information address this. They gave me a phone number that doesn’t even bring and I asked to speak to a manager about it, she was nice but not helpful. I just moved in planning to stay a month but I’ll have to move out immediately after paying $500 for the room and buying hundreds of dollars in supplies (usually pots, pans, and cooking utensils are provided). I don’t appreciate being uprooted this way and this is terrible customer service.

2026-05-24 via Tripadvisor
J
Janel solo_traveller us
2
2026-05-23 via Nuitee
F
Familyst Trucking Co solo_traveller us
1
HORRIBLE RACIST STAFF DUMP BEWARE!!
Pros:

nothing about this place

Cons:

The Lady that checked up is was so Rude and Racist she made my fiance cry and she is fresh out of back surgery and made he feel like a dog she had her waiting for 3 hours to check in

2026-05-19 via Nuitee
T
Tomas solo_traveller us
10
2026-05-18 via Nuitee
W
White couple us
1
Pros:

Nothing

2026-05-13 via Nuitee
V
Velazquez couple us
10
2026-05-12 via Nuitee
X
Xiomara couple us
10
2026-05-12 via Nuitee
S
Sidney solo_traveller us
2
Cons:

1 pillow on the bed . Got up to take a shower and there was no shower curtain

2026-05-07 via Nuitee
O
Owl solo_traveller us
10
Never would have thought....
Pros:

Staff very friendly room clean quiet, I heard alot different so you cant always believe what you hear... thank you

2026-05-04 via Nuitee
A
Anthony solo_traveller us
6
2026-05-04 via Nuitee
T
Tupler couple us
1
The hotel staff are frauds.
Pros:

Nothing.

Cons:

There were no hotel staff to check me in. I called the posted number and the online listed number dozens of times. The hotel staff refuse to send me a refund.

2026-05-04 via Nuitee
A
Andrew couple us
10
2026-05-03 via Nuitee
L
LJBettona Solo travel
10
The staff are exceptional!
Pros:

The hotel was as expected. The staff were exceptional.
I left my medicines behind when I left on the next leg of my trip. When I realized what had happened I called. Sabrina, on the front desk, went to the room I had stayed in, found them and said they would keep them for me. She advised me to use one of the main carriers to collect the medicine from them and deliver it to my home. She made it quite clear that there was no problem. They would hold them till the carrier came.
I wish the carriers had been half as helpful. Nothing but bots. No way to talk to a person. One even started speaking German to me once I had created an account. I had enrolled from the US.
It took a week to get it sorted out during which the emails and phone calls were flying back and forth between me and Woodspring Suites Charlotte. Nothing was a problem for them.
I cannot thank them enough.

2026-04-30 via Tripadvisor
solo_traveller us
1
2026-04-28 via Nuitee
D
Derrick solo_traveller us
10
2026-04-26 via Nuitee