WoodSpring Suites Charlotte - University Research Park

Hotels
•
WoodSpring
9.6 (706 reviews)
7007 MacFarlane Blvd , Charlotte , us
+1 704-981-4145

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Dirty rooms
Bad customer service

Categories

Cleanliness
8.59
Dirty, roaches, and poor room maintenance.
Service
9.56
Mixed reviews; some staff were helpful, but there are complaints about bad customer service.
Location
10
Convenient location but some issues with access.
Room Quality
9.1
Inconsistent room quality, with issues described in multiple reviews.
Amenities
9.55
Basic amenities; some guests appreciated the ability to cook.
Value for Money
10
Affordable, but quality does not match the price in some cases.
Food and Beverage
10
Standard offerings; no specific complaints or praises.
Overall Experience
10
Mixed feelings, with both positive and negative experiences among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:42

Property Description

Convenient Location
Located within close proximity to popular attractions like Shoppes at University Place and PNC Music Pavilion, WoodSpring Suites Charlotte - University Research Park offers easy access to the best of Charlotte.

Comfortable Rooms
Each room at the hotel features a private bathroom with a bath or shower, ensuring a comfortable and relaxing stay for guests.

Nearby Landmarks
With key landmarks such as Bank of America Stadium and NASCAR Hall of Fame just a short distance away, guests can explore the vibrant city of Charlotte with ease.

Book your stay at WoodSpring Suites Charlotte - University Research Park for a memorable and convenient experience in Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.6
Based on 706 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 9.55
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
V
Victor • couple • us
1
Ew
Cons:

The room had these little shards on the floor, I’m not sure if it was glass, or something else, the water also had these black little things, I’m not even sure what they were, also I don’t even know what it was but something disgusting was just there??? I’m not even sure how to describe it but I attached a picture

2026-07-25 • via Nuitee
A
April • couple • us
7
Cons:

Front desk double charge me now I have to wait for the pending charge to drop. When I asked her about it she was rude saying check with general manager

2026-07-24 • via Nuitee
S
Stitt • solo_traveller • us
1
2026-07-23 • via Nuitee
A
April • couple • us
4
Pros:

See scores above

Cons:

Stained towels, and thin covers. People hanging in the lobby.

2026-07-22 • via Nuitee
S
Shetia • extended_group • us
1
HORRIBLE!!!!!
Pros:

The location was good as far as being close to shopping and downtown.

Cons:

The overall visit was horrible. I checked in late Friday night to find no attendant at the facility. I was informed someone would be there in 20 minutes (took about 35). I was informed after I checked in and paid that the elevator was broken. Therefore, I had to luggage up 3 flights of stairs.
Upon entering the room, I found so many problems.
1. Floor was dirty and had a slippery film on it. Slipped but was able to catch myself from falling.
2. Smelled like smoke (was supposed to be a non-smoking room).
3. Burner knobs were missing
4. Microwave was greasy and had some type of round device connected underneath it
5. Dust on the bathroom mirrors and spiderwebs on the walls and ceiling; as well as on the nightstand and desk.
6. The bathtub was weak and felt as if I was about to fall through.
7. There were no washcloths. I was told they didn't have any cleaned.

2026-07-21 • via Nuitee
K
Kareem • couple • us
1
2026-07-20 • via Nuitee
L
Latasha • solo_traveller • us
4
Pros:

The customer service was wonderful

Cons:

There was no towels or wash rags in the room. It was a roach in there to

2026-07-20 • via Nuitee
M
mitchell • solo_traveller • us
2
Pros:

Convenient to the highway!

Cons:

Checking out took 20 min because the front desk clerk was not there also the noise from other rooms. Not any selection for breakfast and. Also if felt like they may have bed bugs.

2026-07-19 • via Nuitee
T
TAMISHA • couple • us
10
2026-07-19 • via Nuitee
T
Tarra • couple • us
1
The extremely WORSE hotel stay EVER.
Pros:

I didn’t like anything about it at ALL

Cons:

N/A

2026-07-19 • via Nuitee
T
TAMISHA • couple • us
10
2026-07-19 • via Nuitee
S
Shakia • couple • us
8
2026-07-15 • via Nuitee
E
Erica • family_with_children • us
1
Staying here is worth it but the staff is just too rude.
Pros:

The price and location

Cons:

The staff are rude here,I checked in very late and was unaware of a deposit needed to paid separately.The next morning was even worse cause I was checking out and was telling the attendant about my deposit and he was so rude to me telling me that we will send after we check the room and make sure it's nothing wrong,I responded when and how long that takes he stated I'm busy and now it's day 3 and I'm still waiting on a pending deposit from them and I don't see anything.I tried calling no one answers the phone.

2026-07-12 • via Nuitee
D
DORIS • solo_traveller • us
2
2026-07-11 • via Nuitee
C
Charlisha • couple • us
10
2026-07-10 • via Nuitee
T
tamara • couple • us
4
Cons:

Elevator down, for three days of stay trash in building, no service was being given

2026-07-10 • via Nuitee
J
James • solo_traveller • us
10
Pros:

The staff was excellent and check in was a breeze

2026-07-09 • via Nuitee
P
Perry • couple • us
1
Don’t go
Pros:

Nothing

Cons:

Elevator was broke and Room had no tissue bed was nasty bed bugs

2026-07-06 • via Nuitee
A
Anthony • solo_traveller • us
5
2026-07-06 • via Nuitee
W
william • solo_traveller • us
10
2026-07-05 • via Nuitee