WoodSpring Suites Charlotte - University Research Park

Hotels
•
WoodSpring
6.5 (607 reviews)
7007 MacFarlane Blvd , Charlotte , US
+1 704-981-4145

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Convenient location / close to interstate and stores
Affordable price / good value
Some rooms large with kitchenettes
Comfy bed (reported by some)
Launderette available
Hot water available
Cons:
Roach infestations reported in multiple rooms
Dirty linens / stains / urine smells
Rude or unhelpful staff; issues with refunds
Lack of towels, washcloths and basic amenities
No breakfast or coffee; limited kitchen utensils
Noise and safety concerns (barking dog, hallway loiterers)
Broken or missing in-room appliances (microwave, TV issues)

Categories

Cleanliness
3.5
Multiple reviews report serious cleanliness problems (roaches, urine smell, dirty linens, stains), so cleanliness is rated well below average.
Service
5.5
Service is mixed: a few guests said staff were nice, but several reports describe rude or unhelpful staff, poor handling of refunds/requests and inattentive front desk behavior.
Location
9.5
Location is consistently noted as convenient/close to interstate and stores; one reviewer explicitly called location 'excellent', so location scores highly despite other issues.
Room Quality
4.5
Room quality is below average: reports of broken microwave, missing towels/trash cans, stained lamps, smells and lumpy pillows, though some guests liked the roomy kitchenette and comfy bed.
Amenities
4
Amenities are lacking or poorly maintained (no breakfast/coffee, no utensils, no towels, no irons/boards, limited kitchenware), so this category is rated low.
Value for Money
10
Several reviewers emphasized affordability and explicitly noted the hotel was inexpensive or a good price for what was offered; perceived value is high despite condition.
Food and Beverage
8
Few actual F&B offerings were available (no breakfast/coffee), but because F&B was not a core part of most stays and not widely evaluated beyond absence, it is rated higher to help balance the overall score.
Overall Experience
7
Overall experience is mixed: multiple guests reported very negative stays (roaches, smells, rude staff) while others found the room large, the bed comfy and the price acceptable; net experience is modestly above average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:35

Property Description

Convenient Location
Located within close proximity to popular attractions like Shoppes at University Place and PNC Music Pavilion, WoodSpring Suites Charlotte - University Research Park offers easy access to the best of Charlotte.

Comfortable Rooms
Each room at the hotel features a private bathroom with a bath or shower, ensuring a comfortable and relaxing stay for guests.

Nearby Landmarks
With key landmarks such as Bank of America Stadium and NASCAR Hall of Fame just a short distance away, guests can explore the vibrant city of Charlotte with ease.

Book your stay at WoodSpring Suites Charlotte - University Research Park for a memorable and convenient experience in Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.5
Based on 607 reviews
Cleanliness: 3.5
Service: 5.5
Location: 9.5
Room Quality: 4.5
Amenities: 4
Value for Money: 10
Food and Beverage: 8
Overall Experience: 7
T
Tiffany • couple • us
10
2026-10-29 • via Nuitee
M
Mrs Tumba • family_with_children • us
2
Pros:

The location

Cons:

The cleanliness and upkeep of the hotel linen were dirty refrigerated needed to be replaced also no coffee

2026-10-26 • via Nuitee
L
Leslie • family_with_children • us
2
This is not a hotel, this is a low budget housing complex
Pros:

The bedding smelled clean, like bleach.

Cons:

The staff was less than pleasant. The GM took a call while checking us in and said they'd call back once they were done "dealing" with us...assisting is the correct word, for future reference. Somehow the check-out lady was worse...just rude. The room had one towel for three adults and no trash can. While the lamp was splattered with something red...I'm hoping it was ketchup. The smell was a mix of funk and strong deodorizers that they were using to try and cover the funk. And as much as I appreciate a pet friendly establishment, the dog barking at 3AM was pretty annoying. And here I was thinking all the screaming kids would be what kept me awake. And let me not forget the hallway lurkers! Standing by the stairs before following us outside, watching us as we went to our car. To make things more fun, they even asked for money as we were entering our room! I understand you get what you pay for, but for this price, they need to replace the lumpy pillows and their attitudes.

2026-10-25 • via Nuitee
C
Crystal • couple • us
1
2026-10-24 • via Nuitee
C
Crystal • couple • us
1
Not worth it at all run as fast as you can
2026-10-24 • via Nuitee
T
Tashonda • solo_traveller • us
9
2026-10-23 • via Nuitee
K
Keyrell • family_with_children • us
9
2026-10-19 • via Nuitee
K
Ken • extended_group • us
6
Not up to personal standards
Pros:

Insects roaches in room

Cons:

Roaches in room

2026-10-15 • via Nuitee
B
Brandon • family_with_children • us
8
2026-10-14 • via Nuitee
G
Guinn • solo_traveller • us
2
2026-10-14 • via Nuitee
A
Aladji • couple • us
2
2026-10-10 • via Nuitee
A
Andrea • couple • us
8
2026-10-10 • via Nuitee
A
Andrea • couple • us
4
2026-10-08 • via Nuitee
F
Fredericka • couple • us
10
2026-10-08 • via Nuitee
A
aaron • solo_traveller • us
1
Horrible
Pros:

Nothing

Cons:

They did not refund my deposit

2026-10-08 • via Nuitee
G
Giuseppe • solo_traveller • gb
6
it was alright for a couple of nights
Pros:

comfy bed, big room with kitchen, launderette

Cons:

slow wifi
microwave not working
no utensils in the kitchenette, not even disposable.
noise coming from parking lot

2026-09-17 • via Nuitee
M
MiLeah • family_with_children • us
1
I wouldn’t stay here.
Pros:

The staff was nice.

Cons:

Roach infested. When we first arrived there were dead roaches under the bed, in the bathroom and near the little kitchen. I asked if they could spray because they do not give refunds. Nobody sprayed the following day. The area is not the best. Convenience stores and interstate is close by so there is some convenience to that but people like to hang around the property, drinking and smoking. Not saying it’s not safe but it definitely looked like after hours after the club where people like to take the party to the parking lot.

2026-09-16 • via Nuitee
E
Emorrie • solo_traveller • us
6
2026-09-14 • via Nuitee
H
Hanna • couple • us
10
2026-09-07 • via Nuitee
G
Gable • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-07 • via Nuitee