Hampton Inn & Suites By Hilton Waterloo St. Jacobs

Hotels
•
Hampton Inn
8.6 (2121 reviews)
55 Benjamin Road , Waterloo , CA
+1 519-514-0090

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room size discrepancies
Billing concerns

Categories

Cleanliness
8.18
Multiple reviews indicated issues with cleanliness, such as insects in the washroom and a worn-out mattress.
Service
9.15
Staff were mentioned as friendly and helpful in several reviews.
Location
9.19
The location received positive feedback for being near attractions and convenient.
Room Quality
8.14
Some complaints about room sizes not matching expectations and mattress comfort.
Amenities
8.67
Amenities mentioned were generally satisfactory, with mixed sentiment about EV chargers.
Value for Money
8.13
Several guests expressed concerns about the pricing not matching the quality experienced.
Food and Beverage
8.68
Breakfast received positive remarks, although some found it lacking variety.
Overall Experience
8.65
Several positive reviews indicate a generally satisfactory experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:39

Property Description

Convenient Location
Located in Waterloo, Hampton Inn & Suites By Hilton Waterloo St. Jacobs offers easy access to popular attractions like the Stratford Festival Theatre and Avon Theater. Guests can also enjoy complimentary shuttle services and free private parking.

Comfortable Accommodations
The hotel provides well-equipped rooms with amenities such as a TV, air conditioning, and free toiletries in the private bathrooms. Some rooms even feature a cozy seating area and a fridge, ensuring a comfortable stay for all guests.

Leisure Activities
Guests can unwind by playing mini-golf or exploring the picturesque surroundings through activities like hiking and cycling. Whether you're a sports enthusiast or nature lover, there's something for everyone at Hampton Inn & Suites By Hilton Waterloo St. Jacobs.

Book your stay now at Hampton Inn & Suites By Hilton Waterloo St. Jacobs for a delightful and memorable experience!

Important information:

Guests are required to provide a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Video

Guest Reviews

8.6
Based on 2121 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.65
B
Bruno • family_with_children • ca
10
2026-09-17 • via Nuitee
S
Sharreon • couple • ca
10
Excellent as always
Pros:

Excellent

Cons:

n/a

2026-09-16 • via Nuitee
K
Kati • couple • de
9
Perfekt von Anfang bis Ende.
Pros:

Es war wie zu erwarten alles perfekt. Zimmer und Frühstücksupgrade von Booking und zwei Flaschen Wasser zusätzlich, da mein Mann schon einmal hier war. Sehr aufmerksam.

Cons:

Da gib es nix zu meckern.

2026-09-16 • via Nuitee
E
Emily • solo_traveller • ca
10
2026-09-15 • via Nuitee
A
Antonio Aranda • family_with_children • mx
10
super bien
Pros:

bien

Cons:

nada

2026-09-14 • via Nuitee
H
Hancong • family_with_children • ca
10
2026-09-13 • via Nuitee
P
Piero • couple • ca
10
We had a wonderful stay.
Pros:

The room was clean and spacious. The bed was comfortable. Enjoyed the breakfast.

Cons:

There was nothing that I did not like.

2026-09-13 • via Nuitee
J
Jacqueline • family_with_children • ca
4
2026-09-12 • via Nuitee
R
Rafael • solo_traveller • gb
10
Great hotel with superb facilities at a excellent location
Pros:

Great place.
Comfortable rooms. Massive space
Amenities in/out the hotel are superb.
Excellent breakfast

Cons:

Nothing - everything was excellent

2026-09-12 • via Nuitee
S
Samantha • solo_traveller • ca
9
Great room and breakfast!
Pros:

Incredibly comfortable and spacious room, and very kind staff.

Cons:

Some garbage was under the bed.

2026-09-11 • via Nuitee
L
Libo • extended_group • ca
6
2026-09-11 • via Nuitee
K
Karthika • family_with_children • ca
10
Excellent
Pros:

The staff are friendly and the breakfast were good.

Cons:

Need more lighting in the room for guests because it’s so dark. Also, it was so cold when we entered into the hotel room. My little kids were complaining very cold.

2026-09-10 • via Nuitee
C
Chen • solo_traveller • cn
10
2026-09-09 • via Nuitee
D
Dan • solo_traveller • ca
8
Good value and friendly staff.
Pros:

Convenient location

2026-09-09 • via Nuitee
P
Patrick • extended_group • ca
10
Pros:

Friendly staff, comfortable beds and amazing breakfast.

2026-09-09 • via Nuitee
H
Huiping • solo_traveller • ca
10
Cons:

No paper or pen is provided in the room.

2026-09-09 • via Nuitee
S
Sadi • family_with_children • ca
10
2026-09-08 • via Nuitee
C
Cindy • couple • ca
6
2026-09-08 • via Nuitee
A
Anna Maria • extended_group • ca
9
Front desk were friendly and helpful. Good location.
Pros:

Room was big and clean

Cons:

Was their for a wedding so didn’t get to stay in the room much so because of that is was a big pricey for 8 hours.

2026-09-08 • via Nuitee
D
Davide • solo_traveller • ca
10
2026-09-08 • via Nuitee