Kimpton - Pittman Hotel by IHG

Hotels
Kimpton Hotels
9 (528 reviews)
2551 Elm Street , Dallas , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Training of staff needed
Concerns about cleanliness

Categories

Cleanliness
8.46
Room was nice and clean, but some concerns about cleanliness in some reviews.
Service
9.43
Staff were friendly and accommodating, although training was mentioned as lacking.
Location
8.97
Ideal location for bars/restaurants but some concerns about safety for families.
Room Quality
9.42
Rooms are spacious and beautiful, particularly the bathrooms.
Amenities
8.95
Soaking tubs offered are appreciated, but lack of coffee making facilities in the room noted.
Value for Money
8.41
Some reviews felt the hotel was overpriced for the experience.
Food and Beverage
8.96
Mixed feedback on service times for breakfast and coffee.
Overall Experience
9.43
Guests had a wonderful time overall, marked by positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:20

Property Description

Luxurious Amenities and Services
Kimpton - Pittman Hotel, an IHG Hotel offers a range of top-notch amenities including free bikes, an outdoor swimming pool, a fitness center, and a restaurant. Guests can also enjoy a bar, room service, and a 24-hour front desk for their convenience.

Comfortable and Stylish Rooms
Each air-conditioned room at Kimpton - Pittman Hotel features a desk, a flat-screen TV, and a private bathroom. The hotel ensures a cozy stay with quality bed linen and towels provided in every room.

Convenient Location and Nearby Attractions
Located in Dallas, this 4-star hotel is close to popular attractions such as the AT&T Performing Arts Center, Dallas Holocaust Museum, and Dallas World Aquarium. With easy access to Dallas Love Field Airport, guests can seamlessly travel to and from the hotel.

Book your stay at Kimpton - Pittman Hotel, an IHG Hotel for a memorable and luxurious experience!

Important information:

Overnight valet parking is available to hotel guests for USD 55 per night. Day rate is USD 24 for up to 6 hours.

All diners at Elm & Good can have their ticket complimentary validated for up to 2 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Property Video

Guest Reviews

9
Based on 528 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
L
Laura couple gb
8
Lovely hotel and staff
Pros:

Spacious rooms, helpful staff, 5pm social drink and free bottled water.

Cons:

The location wasn’t in the best area, didn’t feel too safe walking around near by at night.

2026-08-26 via Nuitee
R
Raya solo_traveller mx
10
Pros:

El trato del personal y el hotel en general

2026-08-23 via Nuitee
9
91marcell Couples
10
Great hotel but could be a little quieter
Pros:

I've stayed in many hotels globally and this ranks among one of my favorites. Ryan at the front desk truly understands the meaning of service and went above and beyond to make sure we were taken care of. His level of hospitality was not equally resonated among his peers but overall everyone was accommodating. The room was spacious and clean with very comfortable beds. The restaurant has some of the best breakfast items we have had in a very long time with attentive wait staff. My only negatives about this hotel would be the noise level being located next to a night club which is open on Thursday through Sunday and the high parking prices. Thank you Ryan for elevating our experience and making us feel like valued customers.

2026-08-10 via Tripadvisor
T
tangojohnDallas Couples Dallas, Texas
2
Disappointment
Pros:

I have stayed at this property several times and always had a very positive experience. Again my stay on July 12 was another good experience. Except I participated in the Kimpton Social password promotion and have never recieved the 5000 points I supposedly won by picking this record album from this box. After not recieving the points, I contacted the hotel and they said my points would be issued within 2 weeks. They still did not come. What had been a fun experience and stay ended up being soured by the hotel's inability to deliver what was promised and it leaves me with an overall negative feeling about the hotel.

2026-08-03 via Tripadvisor
D
donnakP4916GC Friends getaway
10
Best hotel in Deep Ellum, Dallas, Texas!
Pros:

Wonderful experience. Ryan and valet were great! Marisa King was amazing at Elm & Good!

Will refer and we will be back! ❤️❤️❤️

2026-07-30 via Tripadvisor
E
elapresta Family San Antonio, Texas
10
Brunch
Pros:

Food was exceptional. Truly good. Service by Kenneth made it even better. Highly, highly recommend.

2026-07-28 via Tripadvisor
M
M3825BJjoshuaa Solo travel
10
Recommendations
Pros:

Shout Ryan and Holli for the restaurant advice

2026-07-24 via Tripadvisor
K
Kylie family_with_children au
8
Pros:

Beautiful room and complex.
The most comfortable bed!!!
Happy Hour was an unexpected bonus. The gentleman out the front were always so kind.

Cons:

I was charged a "Guest Amenity fee" which was clearly included in my original booking charges and the receptionist agreed it had been charged. Apparently booking.com didn't charge the tax in the original transaction so I had to pay the complete fee again and chase booking.com for the refund. $58.66 Amercian dollars extra as the receptionist couldn't work out how to just charge me the $9 tax owing. ☹️

2026-07-23 via Nuitee
M
mia solo_traveller us
9
Loved my room will definitely be back!
Cons:

I LOVED MY BATHROOM!!! My room was extremely spacious!!!

2026-07-22 via Nuitee
Y
YANIV solo_traveller il
7
Too noisy
Pros:

The hotel's location is in an area with a special vibe of black music.

Cons:

The nights are very noisy. Because of all kinds of music and also because of a train that passes by with a lot of creaking noises all night.
In addition, the jem is very basic.
And There is no comfortable place to sit and work on a laptop.

2026-07-21 via Nuitee
F
Fabricio couple br
10
2026-07-20 via Nuitee
A
adap825 Business
4
Terrible
Pros:

My husband and I booked a suite on the 4th floor. The ear plugs on the nightstand should have been our first clue about the noise level. The nightclub across the street played loud thumping music until about 2 a.m. To make maters worse, the hotel was hosting a fashion show during the day on Saturday. The music was so loud when we were trying to nap (having gotten little sleep during the night due to loud music) that it was impossible. The manager told us the hotel was “in the entertainment district’ as if that justified the outrageously loud music in the middle of the day. We had the TV volume turned up to 40 just to hear the dialogue. It was absurd and management’s response (essentially, “too bad”) guarantees we will never visit this hotel again.

2026-07-19 via Tripadvisor
L
LeFrequentTraveller Friends getaway Leeds, West Yorkshire, England
10
V Good hotel
Pros:

After a couple of good stays in Kimptons in Edinburgh and Budapest I decided to give the Dallas one a try and I wasn’t disappointed.

They are free nibbles and drinks in reception which was a nice touch.

Breakfast was good , albeit a bit slow when it’s really full.

We also ate in the evening there which was good.

The ground pool area was a welcome break in the 30c heat.

Defo recommend!

2026-07-18 via Tripadvisor
C
Cruiser36552799145 Solo travel
10
Fantastic
Pros:

Fantastic Ryan was wonderful

2026-07-17 via Tripadvisor
A
Anda couple de
9
Wunderbares Hotel, nettes Personal. Gerne wieder.
Pros:

Das Hotel ist sehr schön. Unser Zimmer war sehr groß, das Bett sehr bequem und alles war sauber. Die Dusche war riesig und sehr guter Wasserdruck. TOP. Die Lage war auch toll, Deep Ellum Partymeile in der Nähe 2 Minuten. Im Hotelzimmer habe ich nichts gehört. Die Bahn ist 2 Minuten Fußweg entfernt und man kommt direkt ins Zentrum von Dallas. Die Bahn hört man etwas, dafür bekommt man Ohrstöpsel.
Das Personal ist sehr freundlich und bemüht. Würde wieder buchen.

Cons:

Frühstück a la carte. Kaffee war nicht gut bzw. gar nicht nach unserem Geschmack. Ich habe dann wegen Hungergefühle differenziert bestellt, wie zum Beispiel getoastetes Brot mit überbackenem Käse, Croissant, Saft etc. extra extra. Stand so nicht in der Karte. Wurde auch netterweise alles so gebracht, wie von mir gewünscht. Fühlte sich meinerseits nach Prinzessinnen Extrawünsche an und man muss bei Buchung inklusive Frühstück beachten, dass TIP zusätzlich berechnet wird.

2026-07-16 via Nuitee
Y
Yosef couple il
10
Pros:

I will definitely return to this hotel again, amazing service, excellent hotel, this is my hotel in Dallas

2026-07-12 via Nuitee
S
Stefan extended_group at
9
Schönes Hotel in top Lage
Pros:

Sehr schönes und modernes Hotel in guter Lage nahe Stadtzentrum und deep ellum. Super Zimmer, feine Betten und schöne Badezimmer.

Cons:

Frühstück hat teils sehr lange gedauert, kein buffet sondern serviert.

2026-06-22 via Nuitee
M
Mathieu Koster extended_group nl
9
2026-06-22 via Nuitee
L
look solo_traveller sg
8
2026-06-18 via Nuitee
J
Jeffrey extended_group nl
7
Vriendelijke personeel, schoon maar resort fee zorgt voor een vervelend gevoel
Pros:

Heel vriendelijk personaal, kamers zijn schoon (al was de muur wel iets beschadigd), goed bereikbaar met trein.

Cons:

Prijs/kwaliteit verhouding. En helaas ook hier weer niet transparante kosten bij het uitchecken van een resort fee van 25 dollar per nacht. Dit soort kosten horen in de prijs te zitten, maar de zogenaamde resort fee is in Amerika een extra verdienmodel geworden met als reden dat dit is voor ‘voorzieningen’ die je dus verplicht moet betalen. Wij waren 3000 euro kwijt voor 5 nachten voor een kamer, dan hoort dit niet.

2026-06-17 via Nuitee