Macalister Terraces Hotel

Hotels
8.7 (729 reviews)
71 Lorong Macalister , George Town , MY

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Cons:
Cleanliness issues
No breakfast service
Noise from other guests

Categories

Cleanliness
7.91
There was a foul smell from the toilet and the shower was a bit broken, but nothing major.
Service
9.38
The staff was very kind and gave great recommendations. Super friendly and helpful during check-in.
Location
9.42
Close proximity to all Georgetown attractions. Location was great.
Room Quality
8.37
The room was cozy, but there were issues with the mattress and noise from other guests.
Amenities
8.4
The hotel room amenities are great, but lacked breakfast service, which isn't much of a problem.
Value for Money
8.86
Great value for money and room amenities.
Food and Beverage
8.41
Breakfast service not provided, but dining outside is a norm.
Overall Experience
8.88
Overall, can't recommend this place highly enough.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:39

Property Description

Luxurious Accommodation
Indulge in our air-conditioned rooms equipped with modern amenities for your comfort and convenience.

Concierge Service and Sun Terrace
Our hotel offers a concierge service to assist you throughout your stay and a sun terrace for relaxation and enjoyment.

Prime Location
Located near popular attractions like Northam Beach and Penang Times Square, our hotel provides easy access to the best of George Town.

To book your stay at Macalister Terraces Hotel and experience luxury in the heart of George Town, simply make your reservation now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.7
Based on 729 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
E
Elizabeth • solo_traveller • us
10
2026-11-07 • via Nuitee
R
RUYUE • solo_traveller • au
3
The young gentleman at the hotel was incredibly cheerful, warm, and welcoming. His customer service was genuinely 11/
Pros:

Location. Convenient

Cons:

The hotel’s soundproofing was extremely poor. With tiled floors throughout, every footstep, movement, and noise echoed, making the entire place very noisy. It was difficult to relax or get a good night’s sleep due to the constant noise. The hotel really needs to improve its sound insulation.

2026-11-05 • via Nuitee
H
Helmut • couple • my
8
2026-11-03 • via Nuitee
Y
Yu Ling • family_with_children • sg
7
2026-11-03 • via Nuitee
G
gerard • couple • nl
9
Fijn hotel koloniale villa, redelijk rustig gelegen maar toch centraal
Pros:

Vriendelijkheid en behulpzaamheid personeel

Cons:

Niets

2026-11-03 • via Nuitee
K
Kym • family_with_children • my
10
2026-10-30 • via Nuitee
L
LEE • family_with_children • au
9
Pros:

Central location, safe area

2026-10-28 • via Nuitee
S
Si Min • couple • my
8
2026-10-28 • via Nuitee
R
Rusiana • couple • au
10
Perfect choice to stay in the heart of Penang
Pros:

Strategic location, clean, quite

Cons:

Nothing

2026-10-28 • via Nuitee
J
Jan • couple • de
8
2026-10-27 • via Nuitee
S
siame • couple • fr
7
Pros:

Décoration

Cons:

Les chambres n’ont pas de fenêtre, la décoration c’est fait avec des pavés vert, ce qui fait que vous avez la lumière toute la nuit dans la chambre, il n’y a pas de petit déjeuner

2026-10-26 • via Nuitee
W
WANMING • solo_traveller • cn
8
2026-10-26 • via Nuitee
R
Roos • family_with_children • nl
10
Pros:

We got some great tips from the staff. The room was beautifull and clean. Our airconditioning was leaking a bit, the same day they fixed it! Overall great accomodation, great location qnd great staff!

2026-10-25 • via Nuitee
K
Koay • family_with_children • my
8
2026-10-24 • via Nuitee
H
Hetti • solo_traveller • my
8
Pros:

Great hotel & staff

2026-10-24 • via Nuitee
J
John • couple • au
9
Pros:

After some initial issues with our air conditioning we were upgraded to a superior room.
A very easy process that the staff initiated

Cons:

Nothing

2026-10-23 • via Nuitee
J
Jiei • couple • jp
7
2026-10-21 • via Nuitee
M
MD. HASAN • solo_traveller • bd
8
2026-10-21 • via Nuitee
W
Wee Li • couple • my
9
2026-10-21 • via Nuitee
B
Bryan Carlo • couple • nl
10
Nice, cozy, the staff is amazing
Pros:

Everything! It was beautiful

Cons:

/

2026-10-20 • via Nuitee