Holiday Inn Johor Bahru City Centre by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (4575 reviews)
Jalan Tun Abdul Razak 80000 , Johor Bahru , my

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Convenient location
Cons:
Air conditioning smells
Bathroom water flow issues
Lift safety concerns

Categories

Cleanliness
7.99
Room was clean but issues with air conditioning scent and bathroom water flow noted.
Service
8.96
Exceptional service from reception staff and breakfast team, particularly Ms. Annie.
Location
9
Great location, convenient for both business and family travel.
Room Quality
8.45
Clean and spacious rooms, with a good bed, albeit some air conditioning issues.
Amenities
8.28
Facilities are good but getting to the hotel can be tricky.
Value for Money
8.44
Good pricing relative to the high-quality service and facilities.
Food and Beverage
8.99
Excellent breakfast spread with great food choices praised.
Overall Experience
8.65
Overall a great stay, highlighted by service, location, and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:32

Property Description

Convenient Location and Amenities:
Holiday Inn Johor Bahru City Centre offers a prime location next to JB Sentral CIQ and boasts essential amenities like a restaurant, parking, a pool, and a fitness centre.

Comfortable and Well-equipped Rooms:
Experience comfort in air-conditioned rooms equipped with free WiFi, a desk, and modern facilities like a private bathroom, bed linen, and towels.

Relaxation and Leisure Facilities:
Indulge in relaxation with a sauna, hot tub, and 4-star accommodations at Holiday Inn Johor Bahru City Centre, an IHG Hotel.

Book your stay now at Holiday Inn Johor Bahru City Centre, an IHG Hotel for a luxurious and convenient experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4575 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 8.45
Amenities: 8.28
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.65
K
Kate solo_traveller sg
7
Pros:

love it for its location offering convenient access to city square and komtar, and the comfortable room size

Cons:

we realised we left something in the room immediately after checking out (we were still at the lobby) and requested for reception to help. they called the housekeeping team but was informed it couldn't be found. it wasn't anything valuable but it was a memorabilia from another trip so it was disappointing.

2026-06-13 via Nuitee
L
Lim solo_traveller sg
9
Pros:

Location

Cons:

Waiting time for one of the interconnecting room to be ready

2026-06-13 via Nuitee
A
Abdu AlRazak couple my
10
2026-06-13 via Nuitee
Z
Zaini solo_traveller sg
9
2026-06-11 via Nuitee
C
Catherine family_with_children sg
3
Not a pleasant one.
Pros:

Breakfast is not bad only that the beef n chicken sausages they put in one pot so for those not taking beef have to share the same tings n the place is pretty warm,aircon not strong.

Cons:

The lift to the guest room you have to transfer at level 8,aircon in the breakfast area is not strong,my connecting room one of the room is not ready by the check in time 3pm and they will came to clean up at 3plus which is not acceptable n they charge me rm50 per night for securing the room but didnt give me the room on time.

2026-06-11 via Nuitee
H
Hatimah solo_traveller sg
8
Pros:

Mr Nazrin and Marde and team from the restaurant will very helpful and friendly.

Cons:

A bit disappointed we waited about 40 minutes for the food.
However the asam pedas warisan dish set was so delicious 😋

2026-06-11 via Nuitee
S
Shahri solo_traveller sg
10
2026-06-10 via Nuitee
D
David couple sg
10
Perfect for a short shopping strint
Pros:

Location and the very receptive staff

Cons:

All good

2026-06-10 via Nuitee
M
Muhamad Asfadly solo_traveller sg
9
Pros:

Location. Welcoming staff. Clean and comfortable.

Cons:

Nil

2026-06-07 via Nuitee
K
Khai solo_traveller sg
9
2026-06-06 via Nuitee
M
Mohd Rozemi solo_traveller my
9
2026-06-06 via Nuitee
A
Azlan Jemang solo_traveller my
10
2026-06-05 via Nuitee
S
SALLY solo_traveller sg
9
Pros:

Staff are friendly and proactive in helping

Cons:

The bed mattress a bit hard

2026-06-05 via Nuitee
G
Gobinat family_with_children my
9
2026-06-04 via Nuitee
S
Shaye solo_traveller sg
10
Pros:

the convenience of the hotel, its just next to Komtar and City Square, and the room is comfortable. Kids loved the room, and breakfast.

Cons:

all is good except for the pillows, they were too soft to our liking.

2026-06-04 via Nuitee
P
Poohniet solo_traveller sg
8
Great stay!
Pros:

The hotel was convenient as the 2 shopping malls are linked together.

Cons:

Na

2026-06-04 via Nuitee
G
GeeNa couple sg
8
Overall, thumbs up. Will be back again
Pros:

Warm, friendly and polite staff. Cleanliness

Cons:

Missing nice scents to elevate the hotel vibes.

2026-06-03 via Nuitee
F
Faizan ur family_with_children pk
8
2026-06-03 via Nuitee
S
Shiying solo_traveller sg
7
Pros:

Breakfast variety

Cons:

There is no wheelchair friendly facilities like lift access direct from JB sentral train station though is near. Escalator is dangerous. My brother got bruise when dad wheelchair fell on him when we going down Komatar mall from the link bridge

2026-06-03 via Nuitee
C
Christina couple sg
9
Great stay. Hope the shower head can be cleqnee regulary as there are some stains on the shower head where water eject.
Pros:

Everything

Cons:

Nothing

2026-06-03 via Nuitee