Holiday Inn Express - Jacksonville South Bartram Prk by IHG

Hotels
•
Holiday Inn Express
9.1 (390 reviews)
13934 Village Lake Circle , Jacksonville , US
+1 904-337-3310

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
clean rooms
friendly staff
good breakfast
convenient location
pet friendly
Cons:
moisture in rooms
soft pillows
issues with housekeeping

Categories

Cleanliness
8.34
Generally clean with some reports of moisture issues in the rooms.
Service
9.81
Staff was courteous and professional, with attempts to accommodate guest needs.
Location
9.35
Conveniently located near restaurants and shopping.
Room Quality
8.5
Rooms were clean and comfortable, but some issues with comfort levels like pillows.
Amenities
9.33
Good breakfast options and pet-friendly policy noted.
Value for Money
8.79
Good value considering cleanliness and service provided.
Food and Beverage
9.34
Excellent breakfast offerings and positive reviews about food.
Overall Experience
9.31
Positive overall impressions with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:56

Property Description

Swimming Pool and Free WiFi: Enjoy a refreshing dip in our outdoor swimming pool and stay connected with complimentary WiFi in all air-conditioned rooms.

Comfort and Convenience: Each room is equipped with a desk, flat-screen TV, cozy bed linens, and fresh towels for a comfortable stay.

Sun Terrace and Amenities: Relax on our sun terrace or kick start your day with a delicious buffet or American breakfast before exploring nearby attractions.

To book your stay at Holiday Inn Express - Jacksonville South Bartram Prk, an IHG Hotel, visit our website or contact our 24-hour front desk.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

9.1
Based on 390 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.5
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
G
Gessika • solo_traveller • br
10
2026-09-17 • via Nuitee
J
Jo • solo_traveller • us
10
Pros:

Great breakfast

2026-09-16 • via Nuitee
J
Jacqueline • solo_traveller • pr
10
2026-09-13 • via Nuitee
T
Todd • couple • us
10
2026-09-07 • via Nuitee
B
Brown • couple • us
10
Excellent
Pros:

Everything was perfect. No complaints at all

2026-09-07 • via Nuitee
M
Millie • solo_traveller • us
2
2026-09-03 • via Nuitee
S
Sharon • couple • us
10
Pros:

Quiet location, accessible to I-95. Good breakfast.

2026-09-01 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-09-01 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-09-01 • via Nuitee
G
Glen • solo_traveller • us
3
Pros:

Cleanliness

Cons:

They charged me an extra day

2026-08-30 • via Nuitee
M
Manuel • family_with_children • us
9
2026-08-24 • via Nuitee
N
Nydia • family_with_children • us
10
Awesome
Pros:

Everything

2026-08-22 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Location was excellent

Cons:

Nothing

2026-08-20 • via Nuitee
T
Tammy • family_with_children • us
10
2026-08-15 • via Nuitee
J
Joey • couple • us
10
2026-08-04 • via Nuitee
B
Brenda • solo_traveller • us
10
Holiday Inn Express/Jacksonville FL
Pros:

Receptionist were so..so friendly and welcoming! Our room was very clean and the area had a lot places close by so you don't have to go to far for food or shopping.

Cons:

I have no complaints!

2026-07-24 • via Nuitee
M
Marcelo • extended_group • br
6
2026-07-24 • via Nuitee
D
Douglas • couple • us
10
Great place!
Pros:

Great location, lots of food places in the same area! The staff was outstanding!

2026-07-09 • via Nuitee
J
Jonathan • couple • us
8
2026-07-05 • via Nuitee
B
Brandon • couple • us
10
Comfortable, well priced, clean and well maintained
Pros:

Close proximity to some restaurants, and fuel. Friendly staff. Very well lit parking area,

Cons:

Not really a negative rating, but more of a suggestion. Something to make the floor in the shower less slippery.

2026-07-01 • via Nuitee