Tru By Hilton Stoughton

Hotels
•
Tru by Hilton
8.7 (191 reviews)
2500 Jackson St , Stoughton , US

Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Convenient location
Cons:
Beds not comfortable
Double charging issues
Lack of microwaves
No ice machine

Categories

Cleanliness
8.76
Generally clean based on positive reviews; some minor concerns from negative experiences.
Service
9.23
Staff received consistently positive remarks, indicating a strong service orientation.
Location
8.97
Convenient location mentioned in reviews; proximity to stores and attractions is a plus.
Room Quality
8.72
Rooms described as clean and comfortable; some preferences noted for improvements.
Amenities
8.25
Amenities received mixed feedback; wishes for microwaves and traditional ice machines mentioned.
Value for Money
8.21
Value perceived as adequate; concerns about double charging may affect sentiment.
Food and Beverage
8.76
Breakfast was positively rated, although timing issues were noted.
Overall Experience
8.73
Overall positive experience highlighted despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:38

Property Description

Modern and Comfortable Accommodation
Tru By Hilton Stoughton offers air-conditioned rooms with private bathrooms, ensuring a comfortable stay for guests. Each room is equipped with a TV, bed linen, and towels, providing a modern and cozy environment for relaxation.

Convenient 24-Hour Front Desk
Guests can enjoy peace of mind knowing that the hotel's staff is available 24/7 at the front desk to assist with any inquiries or requests. Whether it's a late check-in or travel advice, the dedicated team is ready to ensure a smooth and pleasant experience for all visitors.

Nearby Attractions and Accessibility
Located just a short distance from popular landmarks such as the State Capitol Building and Kohl Center, Tru By Hilton Stoughton offers easy access to key attractions. Additionally, with the Dane County Regional Airport in close proximity, traveling to and from the hotel is convenient for guests.

Experience comfort and convenience at Tru By Hilton Stoughton - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 191 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.97
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
S
Shaw • family_with_children • us
9
It was comfortable and clean, everything we needed for our weekend.
Pros:

Good continental breakfast. Friendly staff. A new and clean hotel.

Cons:

The light in the bathroom automatically shut off too frequently causing darkness difficulty in the shower. I asked to have them look at it through a text. It did not get fixed , nor did I get another follow up text.

2026-10-29 • via Nuitee
B
Barbara • couple • us
9
Wonderful hotel, conveniently located
Pros:

*Excellent, friendly staff
*Rooms, hallways, breakfast area kept clean at all times
*Good breakfast, with a variety of food
*Decor has a great vibe

Cons:

Mattress was too soft for me, but all bedding was good

2026-10-29 • via Nuitee
R
Renata • extended_group • ch
10
2026-10-29 • via Nuitee
L
Laurie • couple • us
3
I will never stay at this hotel again. Very disappointed.
Pros:

Nothing

Cons:

Room key did not work. Breakfast was terrible. Room temperature hard to control. No bar soap in bathroom.

2026-10-28 • via Nuitee
H
Heidi • extended_group • us
8
Pros:

Great location for us. The breakfast was good too

Cons:

In the evenings there is only one staff member in the building; to watch the desk, run housekeeping requests, take breaks. I feel bad for them and I think it is a safety issue

2026-10-27 • via Nuitee
G
George • couple • us
10
Great over night
Pros:

New, Clean, Bright

2026-10-21 • via Nuitee
W
Wilbur • couple • us
9
2026-09-18 • via Nuitee
G
Gene • family_with_children • us
1
Very upset!!!
Pros:

My reservation was cancelled six hours before we were due to arrive. I was notified by email. Thank goodness I looked at my email when I did.
Called the hotel and they told me I was “bumped” due to over booking. I had made the reservation on June 9th. I was left to try to find rooms for 12 people on very short notice for a family wedding. No help or even an apology.

2026-09-01 • via Nuitee
C
Cindy • solo_traveller • us
7
2026-08-31 • via Nuitee
C
Cindy • extended_group • us
7
Overall it was fine.
Pros:

Close to everything I was there for.

Cons:

This is the second time I stayed there, both time the room was not clean. First time was worse, it was the floors, hair in the shower etc. I asked to be moved and they did. This time it was mainly the floor being dirty. I stayed in the room but did report it to the front desk.

2026-08-31 • via Nuitee
L
Linda • solo_traveller • us
9
2026-08-28 • via Nuitee
J
Jeff • solo_traveller • us
9
Was a very nice hotel stay for 3 days.
Pros:

Newer property and easy access to my daughter’s home / neighborhood.

Cons:

The electric shade-curtain in my room deployed down but would not open to allow daylight in the room.

2026-08-20 • via Nuitee
R
Renata • solo_traveller • ch
10
2026-08-14 • via Nuitee
T
Tina • couple • us
10
2026-08-05 • via Nuitee
R
Ronald • couple • us
8
2026-08-02 • via Nuitee
M
Michael • solo_traveller • us
9
Very comfy.
2026-07-21 • via Nuitee
L
Linda • couple • us
7
2026-07-21 • via Nuitee
L
Louise • solo_traveller • us
9
Pros:

Cleanliness

Cons:

Pillow

2026-07-14 • via Nuitee
N
Nickens • family_with_children • us
7
Pros:

Staff was nice.
Breakfast was good.
Room was Clean
Location close to the wedding we attended.
Walking distance to stores & basic restaurants.

Cons:

Some maintenance was needed. My son stayed on the 3rd floor & complained of sewer smell through out the hall.
The public bottle water filler was clogged and the filter red led indicated it was in need of a new filter.
Trash cans we over flowing out front of the hotel.

2026-06-29 • via Nuitee
M
mrvitorino • solo_traveller • br
9
Good stay for a very fair price. I definitely will stay over there again.
Pros:

The location was perfect for me. Close to the customer I was attending. It is also very near of few restaurants, supermarkets and other facilities around the place. The inconvenience, but not related to the hotel, is that there was a major renovation on the surrounding avenues.

Cons:

The breakfast could have more options and my room was not cleaned during my staying. It was not clear for me during the check-in if I had to request my room to be cleaned. My recommendation is to have it clear to the guest during the check-in moment.

2026-06-29 • via Nuitee