Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Stunning lake views
Friendly staff
Cons:
High prices
Inconsistent cleanliness

Categories

Cleanliness
8.34
Some reviews mentioned cleanliness as inconsistent, especially the public bathroom.
Service
9.31
Staff was consistently praised for being friendly and attentive.
Location
9.35
Location near the lake and scenic views received high praise.
Room Quality
8.8
Rooms were generally described as clean and comfortable.
Amenities
8.83
Facilities were viewed positively, though some desired more options.
Value for Money
8.29
Some reviews noted that prices were high for what was offered.
Food and Beverage
8.34
Dining options were rated as decent, but menu could be improved.
Overall Experience
9.11
Overall experiences were largely positive with only minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:58

Property Description

Stunning Lakefront Views
Experience breathtaking views of Lake Lucerne and the Swiss Mountains from your own balcony at Campus Hotel Hertenstein.

Luxurious Amenities
Indulge in modern comforts with flat-screen TVs, complimentary minibar, and a relaxing sauna.

Convenience at Your Fingertips
With a private boat jetty, meeting rooms, and easy access to nearby attractions, your stay with us will be unforgettable.

Book now to secure your stay at Campus Hotel Hertenstein and immerse yourself in unparalleled luxury and convenience.

Important information:

Late check-in is only possible upon prior confirmation by the property. Please note that your check-in is otherwise not guaranteed. Contact details are stated in the booking confirmation.

On reservation of a «Studios / Apartments» in our adjoining apartment house, the «breakfast» is CHF 35 per person/Night upon request and availability.
Table reservations for dinner are only available on request and subject to availability.
If you have any questions or ambiguities, we are always at your disposal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 11 years old stay for CHF 50 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 676 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 9.11
G
Gerda • couple • gb
10
Amazing!
Pros:

This stay was PERFECTION! Most beautiful view, polite and helpful staff, honestly , first hotel I ever been to that I would love to come back and stay longer than 1 night !!!

Cons:

N/A

2026-05-30 • via Nuitee
M
Michelle • couple • ch
1
Really crazy that this can be a 4 star hotel.
Pros:

Nothing

Cons:

Everything. Airconditioning did not work. They left our bags and medication locked in our first room where the airco did not work. We could not get our bags or medication or dogs food for 1.5 hours. Airco in second room also did not cool.

2026-05-30 • via Nuitee
B
Benjamin • family_with_children • ch
8
Pros:

Perfekte Lage am See, sehr gute Küche

Cons:

Personal teilweise nicht serviceorientiert, nicht kundenfreundlich. Störende Vibrationen im Gebäude über Nacht haben die Nachtruhe gestört, ebenso Reinigungsarbeiten frühmorgen (an einem Feiertag) nach 6 Uhr. Nicht wirklich schallisolierte Zimmer, Lärm von nach Mitternacht ankommenden Gästen war gut zu hören. Alles nicht ganz dem Anspruch und Preissegment entsprechend. Auch die sehr einfache Ausstattung des "Fitnessraum" ist weit hinter Erwartung und Standard.

2026-05-25 • via Nuitee
M
Marc • couple • us
3
2026-05-18 • via Nuitee
M
Marina • family_with_children • ch
10
2026-05-10 • via Nuitee
E
Erika • family_with_children • ch
9
Top
Pros:

Herrliche Lage sehr freundliches Personal. Wir sind mit Hund angereist und das Problemlos. Top.

Cons:

Wir wollten am Sonntag den Geburtstag meiner Mutter feiern. Das habe ich der Reception gemeldet. Sie wollten den Tisch dekorieren, eine Karte und Kuchen vorbereiten. Das ging leider komplett unter.

2026-05-04 • via Nuitee
U
Ursula • extended_group • ch
8
2026-05-03 • via Nuitee
A
Andrina • couple • ch
10
2026-04-22 • via Nuitee
M
Mohammed • extended_group • ae
10
2026-04-20 • via Nuitee
M
Moutassem • family_with_children • ch
9
2026-04-08 • via Nuitee
S
Shatat • couple • de
10
2026-04-07 • via Nuitee
L
Loic • couple • be
9
La vue vaut le détour
Pros:

La vue sur le lac est incroyable je recommande, endroit calme et paisible. Hotel de qualité

Cons:

Le prix est très cher, et nous avons eu des probles de cartes magnétiques tout le séjour, aller retour à la réception, parking payant en supplément et restaurant fermé à 20h30, on aurait pu espérer une réduction vu les désagréments

2026-04-06 • via Nuitee
B
Brian • couple • ch
9
2026-04-05 • via Nuitee
H
HARISH • extended_group • ae
10
Wonderful stay
Pros:

Location and the staffs are very good

Cons:

Nothing

2026-04-03 • via Nuitee
M
Mubarak • solo_traveller • kw
1
كانت سئيه جدا
Pros:

الاستقبال الساعه 10 صباحا قالو لازم تطلع عندنا حجز الغرفه رغم أني واصل الساعه 3 الفجر كان الموظف الاستقبال من اصل هندي. واقف ع الباب الما طلعت وطلب احد يساعدني بشنط رفض

Cons:

المعامله سئيه جدا نصح عدم سكن فيه

2026-03-20 • via Nuitee
M
Moretti • solo_traveller • ch
9
2026-03-03 • via Nuitee
M
Marie-Kristin • couple • ch
10
2026-03-01 • via Nuitee
A
Abdullah • solo_traveller • us
10
Pros:

Stunning view and a very peaceful, relaxing place. We had a wonderful stay.

2026-02-13 • via Nuitee
P
Patric • family_with_children • ch
6
2026-01-25 • via Nuitee
C
christopher • solo_traveller • gb
10
Pros:

The hotel creates a wonderful base for creative thinking.bthe food and staff are delightful.

2026-01-23 • via Nuitee