Kimpton Cottonwood Hotel by IHG

Hotels
Kimpton Hotels
9 (483 reviews)
302 S 36th Street , Omaha , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Beautiful hotel
Excellent amenities
Clean and spacious rooms
Cons:
Required valet service was unnecessary at times
Some room layouts were oddly set up

Categories

Cleanliness
9
Guests frequently highlight the cleanliness and upkeep of the hotel.
Service
9.5
The staff, especially Camden and Bri, receive numerous praises for their friendly and accommodating service.
Location
9
The hotel's prime location allows for easy access to various attractions.
Room Quality
9
Rooms are described as spacious, elegant, and well-maintained.
Amenities
9
Amenities such as the outdoor pool, cocktails, and complimentary coffee were enjoyed by guests.
Value for Money
8.5
While the experience is perceived as valuable, there are suggestions for improved convenience.
Food and Beverage
9
The restaurant's food quality and free cocktail hour received positive feedback.
Overall Experience
9
Overall, guests had a remarkable stay and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:55

Property Description

Luxurious Accommodation: Kimpton Cottonwood Hotel, an IHG Hotel, offers a luxurious stay just 3 km from TD Ameritrade Park Omaha. The property features a restaurant, private parking, a fitness centre, and a bar, ensuring all your needs are met during your stay.

Relaxation and Wellness: Guests can unwind and rejuvenate at the hotel's hot tub, perfect for a relaxing evening after a day of exploring Omaha's attractions. The 24-hour front desk and free WiFi throughout the property add convenience and comfort to your stay.

Convenient Location: Ideally located near Bemis Center for Contemporary Arts and Old Market, Kimpton Cottonwood Hotel provides easy access to popular destinations. With Eppley Airfield Airport just 8 km away, your travels are made hassle-free.

Book your stay at Kimpton Cottonwood Hotel now for an unforgettable experience in Omaha.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 35 per day.

Location

Guest Reviews

9
Based on 483 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
M
Meghan family_with_children us
10
2026-07-11 via Nuitee
H
Heather solo_traveller us
4
Very disappointed, I wouldn't stay again.
Pros:

The hotel is beautiful and we liked the pool.

Cons:

Holes in the towels
Damage to parts of the room
Hot tub didn't work
Breakfast wasn't fully paid for, which was included in our stay.
So many rules for the pool which were never mentioned prior to our stay and I didn't have a coverup.
Everything is over-priced for the area.
It's summer and the pool is only open until 8pm and check in is at 4pm
Check out reminder 2 hours before is invasive.

2026-07-09 via Nuitee
G
Global62244584784 Family
10
Great Service
Pros:

Nice hotel was super friendly. They didn't have our room ready at check in but offered $50 breakfast gift card and Alex helped out with the parking. Great service

2026-07-02 via Tripadvisor
A
alexisjZ92VA Solo travel
10
Great stay!
Pros:

I had an amazing stay! The property is very well designed and the decor was beautiful. I had everything I needed and the staff was great, assisted me with anything I needed. Huge shoutout to Easton on the valet team! Upon arrival he was welcoming and professional. I had to rush out a few times and he made the process quick and easy each time! As this was my first time in Omaha, Nebraska I wasn’t sure what to expect but Easton recommended a few great spots in the Old Market which I really appreciated!

2026-06-30 via Tripadvisor
N
N6388WEjaked Solo travel
10
Valet!
Pros:

Easton & the valet team were awesome! They were sprinting to my car every time I needed it in 100 degree heat!

2026-06-28 via Tripadvisor
J
Janae family_with_children us
8
2026-06-27 via Nuitee
A
Albert solo_traveller us
10
2026-06-27 via Nuitee
M
Melanie family_with_children us
9
2026-06-26 via Nuitee
J
J7536DNshannonm Family
10
lovely time
Pros:

Came to visit/stay for my sister’s wedding and Elena and Ava were so helpful with my family’s luggage from our cars to inside and to our rooms! Great staff, very friendly and overall great experiences here!

2026-06-25 via Tripadvisor
P
patricksD7372NP Family
10
Valet
Pros:

Ryland was such a great help with my elderly mother. Without hesitation helped her out of the car, walked with her up the ramp and even helped unload our luggage .😇

2026-06-25 via Tripadvisor
M
McGaffin couple us
10
2026-06-18 via Nuitee
D
D6252QQsharonm Family Denver, Colorado
8
Good experience
Pros:

We went to check out our grandsons college. The Kimpton was very nice, clean and had a nice pool area. Breakfast was ok, not a lot of selection. The room is smallish but the bathroom was nice and big. The pool area was a little weird in the way that most of the chairs were reserved for club members (whowever they were). A lot of construction around the area, so difficult to get into. Parking is expensive $35. If you get a drink at the pool they do not take credit cards, so expect an expensive tax as well as a 20% service charge on a drink.I would tell you to bring your own beverages.

2026-06-16 via Tripadvisor
J
joekc Family Kansas City, Missouri
6
Great hotel but an odd pool situation.
Pros:

Beautiful hotel. Great service at the restaurants and bars. The only downside was housekeeping (never came) and the pool. They are using the pool as a profit center. Over half of the chairs are for reservations only ($100 per chair) and these are the chaise on the sunny side in the morning. So hotel guests (paying over $500 per nite) are relegated to a shady confine, while the reserved chairs literally sit empty all day. Also the pool has a service charge for the bar, and the servers will tell you that they don’t get most of it—that it goes to management.

They really need to prioritize guests over non existent pool members and those few willing to pay for a chair.

2026-06-14 via Tripadvisor
P
P4743ZHethanh Family
10
Wedding party loading and unloading
Pros:

Alex was top notch he couldn’t have been more helpful, he needs a raise!!!!!

2026-06-12 via Tripadvisor
D
D5191JSjessicab Family
10
Great visit and valet
Pros:

Best valet parking experience!! Thank you Elena! Pool and food were also great! This was our second stay.

2026-06-11 via Tripadvisor
S
Shalea extended_group us
5
Nice, but not worth $500- $800 per night.
Pros:

Room on newer side is nice. The older side could use some updates.

Cons:

They have a very small section for chairs by the pool for guests. The other pool chairs they charge $80 per chair per day! If you don't get there early, don't plan on a chair.

2026-06-11 via Nuitee
D
davidjO3447QP Couples
10
Great service
Pros:

The alert team was so helpful and attentive. We weee here for a wedding and had so much baggage.

2026-06-07 via Tripadvisor
H
Hetzel solo_traveller us
10
2026-05-29 via Nuitee
D
D6600AWevanw Solo travel
10
Cottonwood Valet Team Wins Corporate Challenge
Pros:

From the beginning the staff was kind, courteous and approachable. Easton in parking is the absolute boss of is his line of work. Any time you’re in Omaha I cannot recommend this place enough to you and your family. all heart.

2026-05-21 via Tripadvisor
T
Travel585297 Couples Hua Hin, Prachuap Khiri Khan Province
10
Enjoyed our conversation with friendly staff
Pros:

Elena was so kind to help us find the neighborhood location we were looking for! Loving our hotel stay.

2026-05-21 via Tripadvisor