Vila Galé Collection Serra da Estrela

Hotels
•
Vila Gale
9.1 (2779 reviews)
Fonte Santa , Manteigas , pt
+351 272 240 020

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location with beautiful views
Friendly and helpful staff
Cons:
Food quality and temperature issues
Noise and odor concerns in rooms

Categories

Cleanliness
8.71
Rooms were described as clean, but there were concerns about strong odors and noise from neighboring rooms.
Service
9.67
Staff were consistently described as friendly, professional, and helpful throughout the reviews.
Location
10
The hotel is well-located with beautiful views, highlighted by several positive comments.
Room Quality
9.16
Rooms were noted as spacious and comfortable, though some found them small for families.
Amenities
8.69
Amenities were generally well-received, but there were issues with pool temperatures and spa reservations.
Value for Money
8.65
Some guests felt the dining options were overpriced and some was not served at proper temperatures.
Food and Beverage
8.21
Although breakfast received accolades, there were major complaints about dinner quality and temperature.
Overall Experience
9.7
Many guests found their stay enjoyable and would recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Accommodation and Relaxation
Vila Gale Serra da Estrela offers a 4-star experience with modern amenities including a shared lounge, private parking, and a restaurant. The air-conditioned rooms feature free WiFi and a private bathroom, ensuring a comfortable stay.

Indoor and Outdoor Leisure
Guests can enjoy a year-round outdoor pool, indoor pool, fitness centre, sauna, and hot tub, perfect for relaxation after a day of skiing or exploring the area. The garden provides a serene escape for guests to unwind.

Convenient Services and Activities
With languages spoken including English and Portuguese, guests can easily seek advice and recommendations at the reception. Additionally, the hotel offers bike hire for exploring the surroundings, making it a perfect choice for a memorable stay.

Important information:

Please note that for all reservations including dinner supplements, drinks are not included.

Please be advised that, due to coronavirus (COVID-19), some hotel services such as breakfast, lunch, dinner, gym and indoor pool must be booked in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 2779 reviews
Cleanliness: 8.71
Service: 9.67
Location: 10
Room Quality: 9.16
Amenities: 8.69
Value for Money: 8.65
Food and Beverage: 8.21
Overall Experience: 9.7
C
Carla • family_with_children • pt
10
Excelente opção para relaxar com crianças
Pros:

Qualidade do Buffet
Piscina exterior coberta
Espaço para crianças

Cons:

Nada a assinalar

2026-08-29 • via Nuitee
M
Marion • couple • ch
8
2026-08-29 • via Nuitee
M
Marco • couple • pt
9
Pros:

A comunhão com a natureza e o atendimento atencioso.

Cons:

Devido ao hotel estar muito cheio, o pequeno almoço foi bastante agitado.

2026-08-29 • via Nuitee
R
Rui • solo_traveller • pt
9
2026-08-29 • via Nuitee
H
Hugo Alexandre Alves • solo_traveller • pt
9
2026-08-29 • via Nuitee
S
Simões • solo_traveller • pt
9
Pros:

Instalações muito boas com muito boas vistas

2026-08-29 • via Nuitee
B
Bravos • solo_traveller • pt
8
Pros:

Localização muito privilegiada, excelente vista.
Boas piscinas e zona exterior, ambiente familiar.

Cons:

Quartos muito pequenos para uma família de 3 pessoas.

2026-08-29 • via Nuitee
V
Vitor • solo_traveller • ie
10
2026-08-28 • via Nuitee
P
Paula • solo_traveller • pt
9
Pros:

De tudo. Bom pequeno almoço. As resfeições leves no bar.
Os quartos são confkrtáveis, com boa vista e limpeza impecável.

2026-08-28 • via Nuitee
J
Joao • solo_traveller • us
8
2026-08-28 • via Nuitee
D
Daniel • couple • pt
10
2026-08-27 • via Nuitee
J
Jose Miguel • couple • es
10
Acogedor y buenas instalaciones
Pros:

Elndisponer de dos piscinas, interior y exterior. Así como la sauna y baño turco. La piscina exterior estaba cerrada, lo que con mal tiempo y por la tarde se puede seguir usando.
El amplio horario, hasts las 23.00 permitía baños de noche.
El entorno espectacular, la atención excelente.
En general todo fué genial

Cons:

No puedo destacar nada negativo

2026-08-27 • via Nuitee
A
Alves • family_with_children • pt
9
Muito bom
Pros:

Tranquilidade

2026-08-27 • via Nuitee
J
Jaqueline • family_with_children • pt
7
2026-08-26 • via Nuitee
B
Bruno • solo_traveller • pt
8
2026-08-26 • via Nuitee
N
Naomi • family_with_children • il
8
2026-08-26 • via Nuitee
M
Manuel • couple • fr
9
séjour sympa et reposant
Pros:

très bon buffet , le petit déjeune excellent , très belle piscine et l'emplacement de l'hôtel .
j'ai apprécié aussi la propreté de l'hôtel.

Cons:

le personnel devrait être un peu plus souriant, pour moi c'est très important de voir un personnel qui travail dans la bonne humeur et là ce n'est pas le cas.
Dommage!

2026-08-24 • via Nuitee
R
Rui • solo_traveller • pt
8
2026-08-24 • via Nuitee
A
antonio • family_with_children • fr
10
2026-08-24 • via Nuitee
L
Luis • solo_traveller • pt
9
2026-08-24 • via Nuitee