Vila Galé Collection Serra da Estrela

Hotels
•
Vila Gale
9.1 (2779 reviews)
Fonte Santa , Manteigas , pt
+351 272 240 020

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location with beautiful views
Friendly and helpful staff
Cons:
Food quality and temperature issues
Noise and odor concerns in rooms

Categories

Cleanliness
8.71
Rooms were described as clean, but there were concerns about strong odors and noise from neighboring rooms.
Service
9.67
Staff were consistently described as friendly, professional, and helpful throughout the reviews.
Location
10
The hotel is well-located with beautiful views, highlighted by several positive comments.
Room Quality
9.16
Rooms were noted as spacious and comfortable, though some found them small for families.
Amenities
8.69
Amenities were generally well-received, but there were issues with pool temperatures and spa reservations.
Value for Money
8.65
Some guests felt the dining options were overpriced and some was not served at proper temperatures.
Food and Beverage
8.21
Although breakfast received accolades, there were major complaints about dinner quality and temperature.
Overall Experience
9.7
Many guests found their stay enjoyable and would recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Accommodation and Relaxation
Vila Gale Serra da Estrela offers a 4-star experience with modern amenities including a shared lounge, private parking, and a restaurant. The air-conditioned rooms feature free WiFi and a private bathroom, ensuring a comfortable stay.

Indoor and Outdoor Leisure
Guests can enjoy a year-round outdoor pool, indoor pool, fitness centre, sauna, and hot tub, perfect for relaxation after a day of skiing or exploring the area. The garden provides a serene escape for guests to unwind.

Convenient Services and Activities
With languages spoken including English and Portuguese, guests can easily seek advice and recommendations at the reception. Additionally, the hotel offers bike hire for exploring the surroundings, making it a perfect choice for a memorable stay.

Important information:

Please note that for all reservations including dinner supplements, drinks are not included.

Please be advised that, due to coronavirus (COVID-19), some hotel services such as breakfast, lunch, dinner, gym and indoor pool must be booked in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 2779 reviews
Cleanliness: 8.71
Service: 9.67
Location: 10
Room Quality: 9.16
Amenities: 8.69
Value for Money: 8.65
Food and Beverage: 8.21
Overall Experience: 9.7
A
António • solo_traveller • pt
10
Excelente hotel num dos locais mais bonitos da Serra da Estrela
Pros:

Localização excelente, pessoal muito simpático, boa integração dos edifícios na paisagem, piscina exterior coberta muito agradável, com vista para a floresta e montanha, boa garagem, óptimo pequeno almoço.

Cons:

Não há nada negativo. Se o quarto fosse um pouco maior poderia ter classificação 5 estrelas.

2026-08-08 • via Nuitee
L
Laura • extended_group • gb
10
2026-08-08 • via Nuitee
P
Paulo • solo_traveller • pt
9
Pros:

Tudo

2026-08-07 • via Nuitee
J
Joana • couple • ch
10
Excellent séjour de détente dans un cadre magnifique
Pros:

Le dîner ainsi que le petit déjeuner était délicieux!
Très belle chambre et literie très confortable avec un choix de coussins.

2026-08-07 • via Nuitee
S
s_aires • solo_traveller • pt
9
Excelente para férias em familia
Pros:

Da localização, do pequeno almoço que era soberbo em qualidade e diversidade, das piscinas aquecidas e do jacuzzi com vista maravilhosa. A comunhão entre a arquitectura do edifício e a paisagem circundante. Manteigas é um tesouro à espera de ser descoberto.

Cons:

Dos colchões que já precisavam de reforma e que davam mau estar. Falta de arrumação e apoios no wc.

2026-08-06 • via Nuitee
O
Oleksandr • couple • ua
9
2026-08-06 • via Nuitee
P
paulo • solo_traveller • pt
10
Pros:

Tudo estava perfeito a menina Lúcia da recepção começou por nos receber com um sorriso nos lábios o quarto é óptimo a piscina também o staff simpático e muito embora o calor e o cansaço o sorriso e a atenção não deixou de estar presente para terminar o pequeno almoço e excelente tudo perfeito.

Cons:

Nada a dizer bem hajam.

2026-08-05 • via Nuitee
A
André • solo_traveller • ch
10
Vila Galé 5 estrelas
Pros:

Desde o atendimento na recepção, a limpeza geral do hotel, a comida, a recepção no restaurante do hotel, tudo muito bom. 5 estrelas

2026-08-05 • via Nuitee
D
Daniel • couple • pt
10
2026-08-05 • via Nuitee
A
Abel da Fonseca • extended_group • pt
7
2026-08-04 • via Nuitee
L
Luis • couple • pt
9
Descanso
Pros:

Localização no meio da serra e arvoredo
Qualidade e variedade do peq almoço
Instalações: piscinas, ginásio e spa

Cons:

Porta da casa de banho do quarto empenada não fechava

2026-08-04 • via Nuitee
B
Bruno • family_with_children • pt
9
descanso e relaxamente
Pros:

Localização e simpatia / profissionalismo dos funcionários

Cons:

a piscina, principalmente dos mais pequenos com muitas moscas mortas em volta

2026-08-03 • via Nuitee
שמאי • family_with_children • il
10
2026-08-02 • via Nuitee
S
Soraya • couple • es
10
Pros:

Impresionante hotel en plena naturaleza, se duerme bien, sin ruidos, y los alrededores del hotel son preciosos. Si volvemos, sin duda vamos a volver ahí!!

2026-08-02 • via Nuitee
D
David • extended_group • pt
10
2026-07-25 • via Nuitee
M
Manuel • solo_traveller • pt
7
Pros:

Da localização

Cons:

Do serviço no restaurante!

2026-07-24 • via Nuitee
S
sandrine • solo_traveller • pt
9
Venha a Manteigas e fique no Vila Galé
Pros:

Conforto, os funcionarios, as instalações.
Tudo ótimo.

Cons:

Acho que devia ser obrigatório uso de touca nas piscinas exteriores.

2026-07-23 • via Nuitee
M
Mariana • couple • pt
8
2026-07-23 • via Nuitee
O
oliveira • solo_traveller • fr
9
2026-07-23 • via Nuitee
D
diane • solo_traveller • fr
10
Pros:

tout ! absolument tout. cet hôtel est plus que fabuleux je recommande à tous d'y séjourner. les personnel est d'une gentillesse et l'hôtel est merveilleux.

Cons:

rien du tout. aucun défaut

2026-07-22 • via Nuitee