Crystalbrook Flynn

Hotels
8.8 (5181 reviews)
85 Esplanade , Cairns , au
+61 7 4253 5000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodation
Clean rooms
Good amenities
Cons:
Room size could be small
Musty smell in some rooms
Issues with room features

Categories

Cleanliness
8.43
The cleanliness was generally good, but some mentions of a musty smell and wet rooms.
Service
9.2
Staff were frequently described as courteous, friendly, and helpful.
Location
9.24
The location was praised in numerous reviews for its convenience and centrality.
Room Quality
8.19
Rooms received mixed reviews with comments about size and some issues with smell.
Amenities
8.72
Facilities such as pools were positively mentioned, but some amenities needed improvement.
Value for Money
8.68
Generally considered good value, but some noted room sizes could be bigger for longer stays.
Food and Beverage
8.73
Breakfast experience commented as somewhat crowded, but food quality was not highlighted negatively.
Overall Experience
9.2
Overall experiences were very positive with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:48

Property Description

Luxurious Accommodation
Crystalbrook Flynn, a 5-star hotel in Cairns, is the epitome of luxury and comfort. Guests can enjoy spacious rooms with modern amenities, including free WiFi, room service, and a 24-hour front desk. Some rooms even boast a private balcony with stunning city views.

Top-Notch Facilities
This hotel goes above and beyond to cater to its guests' needs. From the outdoor swimming pool to the well-equipped fitness centre, every detail is designed to enhance your stay. Private parking ensures convenience for those with their own vehicles.

Prime Location
Situated just 1.1 km from Cairns Station, Crystalbrook Flynn is close to popular attractions like the Cairns Convention Centre and Cairns Regional Gallery. With the airport only 7 km away, the hotel's location makes it a perfect choice for both leisure and business travelers.

Experience luxury and convenience at Crystalbrook Flynn. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 5181 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
S
ShutTheFrontDoor • Couples • Adelaide, Greater Adelaide, South Australia
8
Great hotel in a perfect location
Pros:

Recently stayed here for a few nights on a winter escape. The hotel is perfectly located in the middle of the esplanade so that you can easily walk everywhere without the need of a hire car. The hotel is well maintained and clean. Two spectacular looking pools, however, can be a little daunting as they are all glass and above the pub at the base of the hotel so people can have a beer and look up to watch you swim :) Beds were really comfortable, only downfall was that the pillows were uncomfortable. Shower was incredible, could've stayed in that bathroom for hours under the water. All in all a fantastic stay here.

2026-07-28 • via Tripadvisor
G
Good_Partner • Couples • Sydney, New South Wales
8
Highly recommended
Pros:

After staying at another big-name hotel at 34 Esplanade for 5 days, where the overall impression was disappointed for the price and comfort offered, the subsequent stay at CB Flynn has restored my confidence that Cairns has at least a decent hotel for visitors.
I appreciate Flynn's design team who did a good job ranging from public area layout, room decor, noise insulation from traffic, furniture, amenities and bathroom ware were of very good standard. Not many hotels provide V & B brand water-closet, but the model selected may not be appropriate. It's poorer than average suction power for hotel standard that no water saving is possible when one has to flush the toilet a few times to get rid of the toilet paper. Using 2 ply toilet paper didn't work, as it's compromised the quality. The paper alike cloth-hanger also didn't appeal for the lack of flexibility.
The stay was enhanced by the friendly staff from front office and the porter who always prepared to help and carried a smile whenever we met. Housekeeping could have been better though.
Location is excellent and the atmosphere along the coastal walk is exactly what the visitors want to be in during the holiday.

2026-07-27 • via Tripadvisor
K
Kim • solo_traveller • au
10
Pros:

Close to restaurants and shops. Room very clean and spacious. Service very good

Cons:

Nil

2026-07-25 • via Nuitee
A
Anna • family_with_children • nz
8
Large rooms comfy beds
Pros:

Great beds, spacious, good showers and bathrooms

Cons:

We were in the top floor and the noise when the sliders are open is very load. It sounded like generators or big fans

2026-07-25 • via Nuitee
I
isabelle • family_with_children • fr
10
Le meilleur logement sur ces 5 semaines de road trip en Australie
Pros:

Absolument tout , l’emplacement est idéal , les chambres parfaites , la chambre familiale qui correspond en faite à 2 chambres communicantes .
L’excellent rapport qualité prix .

Cons:

Devoir partir …. Quel regret de ne pas être resté plus longtemps

2026-07-25 • via Nuitee
T
Trudy • extended_group • au
10
2026-07-25 • via Nuitee
T
Theresa • couple • au
6
Expensive. Not as good as it looks on pictures
Pros:

Comfortable room

Cons:

Lacks resort feel

2026-07-25 • via Nuitee
L
Leeanne • couple • au
8
2026-07-24 • via Nuitee
J
Janet • solo_traveller • au
7
Very comfortable but disappointing food areas
Pros:

Staff were friendly

Cons:

The two towers difficult to navigate,
There was nowhere quiet to eat

2026-07-24 • via Nuitee
R
Rob • solo_traveller • au
8
2026-07-24 • via Nuitee
S
Slavica • solo_traveller • au
9
Comfortable high end stay on the esplanade
Pros:

Location right on the esplanade
Friendly & helpful staff
Beautiful hotel

Cons:

It’s overpriced, for $425 per night you would at least expect to have bottled water in the room rather than tap water from the sink
Breakfast was mediocre and needed more food choices

2026-07-24 • via Nuitee
R
Rob • solo_traveller • au
9
2026-07-24 • via Nuitee
T
Telina • couple • au
8
Great stay, would definitely recommend if price isn’t an issue.
Pros:

Great location. Modern furnishings.

Cons:

Slightly over priced.

2026-07-24 • via Nuitee
D
Delisha • couple • au
9
An excellent stay with beautiful rooms, fantastic service, and a delicious breakfast.
Pros:

The room was beautiful with an amazing view, and the staff were very friendly and helpful. Breakfast was excellent with a great variety of hot food. We loved our stay and would definitely come back!

2026-07-24 • via Nuitee
C
Carmen • couple • au
9
Great
Pros:

Location

Cons:

Pillows

2026-07-24 • via Nuitee
F
Francina • solo_traveller • au
10
Pros:

The staff was friendly, professional, and helpful. Location is excellent.

2026-07-23 • via Nuitee
C
Chikaoka • couple • jp
7
デポジットが解消されれば不満はありません。
Pros:

キュランダへの出発駅であるケアンズセントラル駅や、グレートバリアリーフに行く船の集合場所、スーパー、レストランなど、どこへ行くにもアクセスがよかったです。部屋も清潔でした。

Cons:

デポジットが操作エラーにより返金されていません。Booking.comの機能によるメッセージや電話を何回かしましたが回答がない状況です。確認いただけることを願っています。

2026-07-23 • via Nuitee
C
Courtney • solo_traveller • au
10
2026-07-23 • via Nuitee
M
Miranda • couple • au
9
2026-07-23 • via Nuitee
M
Maria Elizabeth • couple • au
8
Beautiful and comfortable accommodation in a beautiful location.
Pros:

Beautiful and comfortable room, spotlessly clean, with balcony overlooking the esplanade. Well located and good amenities.

Cons:

It was a very busy time of the year, school holidays, and the property was at full capacity. Also somewhat confusing to access the new tower once you check in.

2026-07-22 • via Nuitee