Crystalbrook Flynn

Hotels
8.8 (5114 reviews)
85 Esplanade , Cairns , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodation
Clean rooms
Good amenities
Cons:
Room size could be small
Musty smell in some rooms
Issues with room features

Categories

Cleanliness
8.43
The cleanliness was generally good, but some mentions of a musty smell and wet rooms.
Service
9.2
Staff were frequently described as courteous, friendly, and helpful.
Location
9.24
The location was praised in numerous reviews for its convenience and centrality.
Room Quality
8.19
Rooms received mixed reviews with comments about size and some issues with smell.
Amenities
8.72
Facilities such as pools were positively mentioned, but some amenities needed improvement.
Value for Money
8.68
Generally considered good value, but some noted room sizes could be bigger for longer stays.
Food and Beverage
8.73
Breakfast experience commented as somewhat crowded, but food quality was not highlighted negatively.
Overall Experience
9.2
Overall experiences were very positive with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:48

Property Description

Luxurious Accommodation
Crystalbrook Flynn, a 5-star hotel in Cairns, is the epitome of luxury and comfort. Guests can enjoy spacious rooms with modern amenities, including free WiFi, room service, and a 24-hour front desk. Some rooms even boast a private balcony with stunning city views.

Top-Notch Facilities
This hotel goes above and beyond to cater to its guests' needs. From the outdoor swimming pool to the well-equipped fitness centre, every detail is designed to enhance your stay. Private parking ensures convenience for those with their own vehicles.

Prime Location
Situated just 1.1 km from Cairns Station, Crystalbrook Flynn is close to popular attractions like the Cairns Convention Centre and Cairns Regional Gallery. With the airport only 7 km away, the hotel's location makes it a perfect choice for both leisure and business travelers.

Experience luxury and convenience at Crystalbrook Flynn. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 5114 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
J
Janine couple au
9
2026-07-11 via Nuitee
K
Kelly solo_traveller au
8
2026-07-11 via Nuitee
C
Chris Shieh family_with_children tw
10
2026-07-11 via Nuitee
U
uthayajeevan solo_traveller sg
10
2026-07-11 via Nuitee
J
Joao solo_traveller pt
9
Fantastic
Pros:

Everything

Cons:

I had no negative points

2026-07-11 via Nuitee
C
Carmel couple au
9
Enjoyable
Pros:

Lovely - great sleep

Cons:

Size of room - but balcony and outlook were lovely

2026-07-11 via Nuitee
M
Marc couple au
9
A great luxury getaway for our 35th wedding anniversary
Pros:

The location on the Esplanade was terrific, walk out the front and you’re in the action!

Cons:

Leaving

2026-07-10 via Nuitee
E
Escott couple au
10
2026-07-09 via Nuitee
R
Rachael family_with_children au
10
2026-07-09 via Nuitee
J
Jenni solo_traveller au
10
2026-07-09 via Nuitee
R
Russ couple au
8
2026-07-09 via Nuitee
K
Karen solo_traveller au
9
Best location in town, beautiful room, great bathroom, great view.
Pros:

Location is the best in town, on The Esplanade and opposite the ferris wheel.

Cons:

The discs used to access the lift sometimes took a bit of time to work.
It wasn't explained to me that if you're staying in the Esplanade tower, the lift disc won't take you to your floor if you are in the Abbott Street tower and vice versa, so pay attention to the lift you are getting into.
All the information was accessible only by using the TV, a lot quicker to flick through an information booklet but there wasn't one.
A microwave in the room would have been welcome.
All the good things about the beautiful room outweighed the annoying things, but I was paying a good dollar for it so there's that!

2026-07-08 via Nuitee
P
Pascal couple ch
9
2026-07-08 via Nuitee
T
Titlow family_with_children au
7
Beautiful Place to Stay - Staff so Friendly/Helpful & Nice People - Handy to Everything
2026-07-08 via Nuitee
A
Ants couple au
9
Pros:

Location was excellent. Breakfast was great, especially with all the GF options.

Cons:

I liked it all

2026-07-08 via Nuitee
M
Michael couple au
9
Great staff very clean and perfect location
Pros:

Breakfast was great but would love to see the
Eggs done other ways apart from scrambling. Location is perfect

Cons:

Nothing

2026-07-08 via Nuitee
S
Steve solo_traveller au
10
2026-07-08 via Nuitee
T
Tracey couple au
9
Lovely quiet hotel on the Esplanade.
Pros:

Excellent facilities and excellent soundproofing!

Cons:

Aircon at night was fixed at 21 degrees which was a bit warm! Plastic crockery didn’t feel nice.

2026-07-07 via Nuitee
T
Tayla couple au
10
Pros:

Loved my stay at Crystalbrook Flynn. The rooms were beautiful and the location was excellent.

2026-07-07 via Nuitee
C
Christine couple au
10
Enjoyable
Pros:

Location, comfortanle room

Cons:

Nil

2026-07-07 via Nuitee