Crystalbrook Flynn

Hotels
8.8 (4995 reviews)
85 Esplanade , Cairns , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodation
Clean rooms
Good amenities
Cons:
Room size could be small
Musty smell in some rooms
Issues with room features

Categories

Cleanliness
8.43
The cleanliness was generally good, but some mentions of a musty smell and wet rooms.
Service
9.2
Staff were frequently described as courteous, friendly, and helpful.
Location
9.24
The location was praised in numerous reviews for its convenience and centrality.
Room Quality
8.19
Rooms received mixed reviews with comments about size and some issues with smell.
Amenities
8.72
Facilities such as pools were positively mentioned, but some amenities needed improvement.
Value for Money
8.68
Generally considered good value, but some noted room sizes could be bigger for longer stays.
Food and Beverage
8.73
Breakfast experience commented as somewhat crowded, but food quality was not highlighted negatively.
Overall Experience
9.2
Overall experiences were very positive with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:48

Property Description

Luxurious Accommodation
Crystalbrook Flynn, a 5-star hotel in Cairns, is the epitome of luxury and comfort. Guests can enjoy spacious rooms with modern amenities, including free WiFi, room service, and a 24-hour front desk. Some rooms even boast a private balcony with stunning city views.

Top-Notch Facilities
This hotel goes above and beyond to cater to its guests' needs. From the outdoor swimming pool to the well-equipped fitness centre, every detail is designed to enhance your stay. Private parking ensures convenience for those with their own vehicles.

Prime Location
Situated just 1.1 km from Cairns Station, Crystalbrook Flynn is close to popular attractions like the Cairns Convention Centre and Cairns Regional Gallery. With the airport only 7 km away, the hotel's location makes it a perfect choice for both leisure and business travelers.

Experience luxury and convenience at Crystalbrook Flynn. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4995 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
M
Madison • couple • au
9
2026-05-23 • via Nuitee
A
Amanda • solo_traveller • au
10
2026-05-23 • via Nuitee
S
Svetlana • solo_traveller • th
10
Pros:

Amazing room, location and very helpful staff

2026-05-21 • via Nuitee
L
Lynda • solo_traveller • au
9
Great short stay in cairns
Pros:

Location was good staff were all helpful and friendly

2026-05-20 • via Nuitee
S
Susanne • solo_traveller • au
9
2026-05-19 • via Nuitee
C
Christoph • family_with_children • ch
9
2026-05-19 • via Nuitee
H
Hudson • solo_traveller • au
9
The staff from front desk to the eating, drinking, cleaning and all other services, were all very friendly and respondin
Pros:

The views and the restaurant.

Cons:

It was very noisy when having a drink on Level 2

2026-05-19 • via Nuitee
G
Gary • solo_traveller • au
8
2026-05-18 • via Nuitee
R
Rachel • couple • au
7
Enjoyed our stay just disappointed with lack of maintenance and attention to detail in rooms.
Pros:

Central location, spacious room and lovely decor.
Hotel staff very friendly and helpful.

Cons:

Upon entering our room there was a musty wet smell. My husband sat on the armchair and fell off as front right leg was broken. Wall light at desk was loose when I went to use it. Sofa bed lounge wasn’t packed away properly so couch uncomfortable to sit on until we opened and packed away again.

2026-05-18 • via Nuitee
G
Gary • solo_traveller • au
9
2026-05-18 • via Nuitee
M
Marie-Louise • couple • ch
10
Pros:

Schönes Zimmer, sehr gut gelegen. Das dazugehörende italienische Restaurant ist hervorragend. Würde das Hotel wieder buchen.

Cons:

Nichts

2026-05-17 • via Nuitee
R
Robyn • couple • au
10
Top location
Pros:

Great location

Cons:

No complaints

2026-05-16 • via Nuitee
A
Anne • couple • be
7
Hôtel très bien situé dans une ville très agréable.
Pros:

L’emplacement était parfait. La vue de la chambre exceptionnelle.

Cons:

Le petit-déjeuner était très moyen. La terrasse de la chambre était minuscule et une odeur de graillons montait des restaurants situés en dessous. La chambre sentait le moisi. Dans la salle-de-bain, très mauvais éclairage au niveau du miroir, impossible de s’y maquiller. Pas assez de petites serviettes et de bonnets de douche, seulement 1 pour 2 personnes.

2026-05-12 • via Nuitee
D
Diane • solo_traveller • au
7
2026-05-12 • via Nuitee
N
Nicole • solo_traveller • ch
10
2026-05-12 • via Nuitee
C
carol • couple • nz
9
2026-05-11 • via Nuitee
M
Mark • solo_traveller • gb
10
Great rooms and great location
Pros:

Staff were attentive, friendly and helpful

2026-05-11 • via Nuitee
N
Nicole • couple • au
8
Perfect location and facilities
Pros:

The hotel was lovely, we were given an upgrade which was an unexpected bonus. The location was perfect - we could easily walk everywhere we wanted to go. The staff were great - we had a problem with our airconditioner on the public holiday. The girl at reception looked at it immediately, she was very helpful and maintenance staff were on hand and fixed it.

2026-05-11 • via Nuitee
S
Sophia • solo_traveller • au
10
2026-05-11 • via Nuitee
L
Lisa • couple • au
10
2026-05-10 • via Nuitee