Collection O Hotel Pasar Baru Heritage

Hotels
•
OYO Rooms
7.6 (411 reviews)
No. 84-92, Jl. Otto Iskandar Dinata, Bandung, West Java, 40181 , Bandung , ID
62-8041040040

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Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Multilingual staff
Smoke-free property

Review Highlights

Pros:
Good location
Friendly staff
Budget-friendly
Cons:
Cleanliness issues
Poor food quality
Uncomfortable room conditions

Categories

Cleanliness
6.13
Multiple reviews noted severe cleanliness issues, including dirty toilets, smelly towels, and mold in bathrooms.
Service
9.1
Some reviews praised friendly staff, but overall service standards varied.
Location
10
Good location was consistently highlighted as a strong point in several reviews.
Room Quality
7.14
Inconsistent quality was mentioned; issues with odors, cleanliness, and cockroaches adversely affected room quality.
Amenities
8.09
While some amenities were appreciated, missing items like toiletries and poor food service negatively impacted the score.
Value for Money
7.12
Several reviews indicated that the hotel did not provide reasonable value for the amount paid.
Food and Beverage
5.08
Significant complaints about breakfast quality and poor food options led to a low score.
Overall Experience
8.13
Overall experience mentioned as mixed with strong positives balanced by severe negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:06

Property Description

Room Service at Your Doorstep
Make yourself comfortable in one of the 105 cozy guestrooms, where you can enjoy complimentary wireless internet access, and cable programming for your entertainment. The bathrooms are equipped with refreshing showers.

Convenient Amenities on Site
Benefit from the 24-hour front desk and multilingual staff during your stay. Let the team assist you with any queries or requirements to enhance your experience further.

Prime Location for Explorers
Located in Bandung, within a 5-minute drive of Braga City Walk and Paris Van Java Mall, you are centrally positioned to explore the city's attractions. Don't miss the opportunity to visit Gedung Sate, just 3.6 km away!

Ready to experience Bandung's charm? Book your stay at Capital O Hotel Pasar Baru Heritage now!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Health & Safety

    Guests must provide health documentation

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 411 reviews
Cleanliness: 6.13
Service: 9.1
Location: 10
Room Quality: 7.14
Amenities: 8.09
Value for Money: 7.12
Food and Beverage: 5.08
Overall Experience: 8.13
H
Hazrin Nizam bin • extended_group • my
10
Pros:

Hotel yang paling strategik dengan semua tempat shopping dan tempat hype dan viral. Mmg hotel bajet pilihan utama jika ke jakarta. Boleh jalan kaki shj nk ke Grand Indonesia/plaza indonesia dan shopping dlm thamrin city.

2026-06-22 • via Nuitee
E
Emma • solo_traveller • my
2
Pros:

Location

Cons:

The room is no hot water. Pillow towel all so dirty. We only check in 1 night since there's no hot water at all. The water from Bath room is smelly.

2026-06-18 • via Nuitee
B
Benny • solo_traveller • se
4
2026-06-11 • via Nuitee
R
Roxanna • solo_traveller • nl
1
Verschrikkelijk, moest genoodzaakt 1 nacht blijven omdat ik laat aankwam. De dag erna ben ik gelijk weggegaan.
Pros:

De ligging was centraal en het personeel was vriendelijk.

Cons:

De hygiene was enorm slecht, de kamer stonk enorm en het was er vies! De lakens van het bed zaten vol met vlekken, en er lagen huidschilfers en andere dingen onder de dekens. Het bed was alleen opgemaakt maar niet verschoond na de vorige gasten.

De badkamer was ook vreselijk, de kit in de douche liet los en het zal vol met schimmel. Ook dit was niet schoon, er lag gewoon een haar in de wasbak. En in de WC zaten aangekoekte poepresten.

2026-06-05 • via Nuitee
F
fikri • solo_traveller • my
1
2026-06-04 • via Nuitee
P
Potter • solo_traveller • us
8
Pros:

The staff was great. Very helpful and the room was fine

Cons:

The WiFi was terrible. Went in and out every few minutes. Became frustrating.

2026-05-07 • via Nuitee
I
Iris • solo_traveller • nl
4
2026-04-28 • via Nuitee
I
Iwazu • solo_traveller • my
1
Bad hotel. Location was okay
Pros:

Location okay near pasar baru

Cons:

No hot water provided, no mineral water provided. Water very slow during shower. Towel and toothbrush need to ask reception first.

2026-04-21 • via Nuitee
N
Nur Ain Fatiha • couple • my
6
2026-04-21 • via Nuitee
W
William • solo_traveller • us
7
Pros:

Central location to the whole city. Quiet and peaceful rooms right in the middle of a very busy area.

Cons:

My room could have used a deep cleaning. Also, I was in a non-smoking room and I could smell cigarettes every time I entered.

2026-04-13 • via Nuitee
A
airenAmmar • family_with_children • my
1
Pros:

Baru check in sudah check out .

Cons:

Kotor, bilik bau, tandas mcm tk basuh. Busuk

2026-04-12 • via Nuitee
J
Jakob • family_with_children • de
8
2026-03-19 • via Nuitee
P
Pierre-Louis • solo_traveller • ie
9
great stay in the city center, all accessible in a walking distance
Pros:

cleanliness, quiet, big room, big and comfortable bed, shower in the room, towel, toilet paper (my previous hotel room in Jakarta didn't have these 2 essentials)

Cons:

weak wifi/weak 4g-5g signal

2026-03-10 • via Nuitee
A
ALESSA • solo_traveller • br
1
Cons:

Não foi possível ficar nesse hotel, ao chegatmos na acomodação fomos informados que não haveria café da manhã como reservado no booking, e nossa reserva havia sido cancelada, assim tivemos que procurar hospedagem de última hora, gerando transtorno e mais gastos.

2026-02-12 • via Nuitee
D
Danny • solo_traveller • gb
8
Good location
Pros:

Good location, friendly staff, nice view.

Cons:

Shower was cold on some days

2026-01-20 • via Nuitee
B
boeke • family_with_children • de
4
Pros:

Good location art deco building exterior.

Cons:

Too little effort to make it look at least fresh.
I do not care about luxury but this was rundown.

2026-01-20 • via Nuitee
R
Rita • family_with_children • id
8
2026-01-19 • via Nuitee
S
Shahimin • extended_group • my
4
Pros:

Location. Near to Pasar Baru.

Cons:

Booking.com said the final price include a breakfast but when we ask about the breakfast the staff said not included.

2026-01-19 • via Nuitee
N
Nicole • family_with_children • nl
7
2026-01-17 • via Nuitee
N
Nur • couple • bn
6
2026-01-12 • via Nuitee