Hotel Natura Patagonia

Hotels
•
Independent
8.2 (74 reviews)
Peulla, Puerto Varas , Puerto Varas , CL
56-9-40206542

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Facilities

Free breakfast
Proposal/romance packages available
Free WiFi
Sauna
Designated smoking area
Wheelchair accessible
Elevator
Hiking/biking trails nearby
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Exceptional location and views
Natural, tranquil setting
Friendly and attentive staff
Large rooms with great vistas
Excellent breakfast
Cons:
Perceived as expensive / poor value for money
Inconsistent food options and pricing transparency
Wi‑Fi unreliable / does not reach rooms
Some cleanliness and bathroom maintenance issues
Limited amenities (no heated pool, few loungers, few activities)

Categories

Cleanliness
6.6
Mixed reports: several guests praise rooms as clean and ordered, but multiple reviews call out bathroom neglect (toilet seat unclean, stained/ torn curtains), dirty pillows and occasional maintenance issues.
Service
9.7
Generally very positive: many mentions of amable/cordial staff and excellent attention. A few operational lapses noted (reception could be friendlier, emergency intercom issues, difficulty obtaining menus/prices) but staff attitude is frequently praised.
Location
9.9
Outstanding: repeatedly highlighted as a major strength — natural surroundings, spectacular views, close to the port and scenic transfer, Peulla described as hermoso and a paradise.
Room Quality
8.6
Rooms are described as big, with excellent views and comfortable layouts; some isolated issues reported (mattress comfort, a few dirty pillows, clogged bathtub drain). Overall rooms are a clear positive.
Amenities
6.8
Limited/uneven: praised facilities overall but guests note lack of heated pool for rainy days, scarce loungers/comfortable seating in gardens/common areas, few activities offered and poor signage on trails; Wi‑Fi problems also affect amenity perception.
Value for Money
6
Perceived as expensive by several guests: repeated comments that food and drinks are costly, menus/prices not transparent, and some guests left immediately citing poor value.
Food and Beverage
8.6
Mixed but generally strong on breakfast (many calls it excellent). Lunch/dinner experiences vary — some very good, others criticize limited buffet portions, a fixed menu on return and high prices.
Overall Experience
9.4
Many guests describe a unique, excellent stay driven by setting, architecture and service; despite issues with value, certain amenities and isolated cleanliness/maintenance problems, the overall impression is highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-14 07:27

Property Description

Relaxation and Recreation Amenities:
Indulge in onsite massages and unwind in the sauna for a truly pampering experience.

Dining and Beverage Options:
Savor delicious meals at the restaurant or grab a quick bite at one of the hotel's 2 cozy coffee shops. The bar/lounge is the perfect spot to enjoy your favorite drink.

Convenient Amenities and Services:
Benefit from complimentary wireless internet, business center facilities, and daily buffet breakfast. Other highlights include laundry services, a television in the common area, and tour assistance.

To book your stay at Hotel Natura Patagonia and experience riverside tranquility near Lake Todos los Santos, make your reservation now!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.2
Based on 74 reviews
Cleanliness: 6.6
Service: 9.7
Location: 9.9
Room Quality: 8.6
Amenities: 6.8
Value for Money: 6
Food and Beverage: 8.6
Overall Experience: 9.4
T
Tipi Da Serra • solo_traveller • br
10
2026-06-27 • via Nuitee
• couple • cl
10
2026-06-17 • via Nuitee
R
Ricardo • solo_traveller • cl
7
2026-05-23 • via Nuitee
J
JUAN • family_with_children • cl
10
Maravilloso lugar!!!
Pros:

El lugar es maravilloso, increíble encontrar un hotel así en lugares tan apartados. Nos sorprendió

Cons:

La sala de juegos podría ser más cómoda y mejor equipada, para ir con niños pequeños hace falta un lugar donde se puedan entretener y jugar.

2026-05-14 • via Nuitee
L
Lai Si • family_with_children • pe
9
2026-04-22 • via Nuitee
C
camila • couple • cl
7
2026-04-21 • via Nuitee
Y
Yuri • solo_traveller • br
10
2026-04-19 • via Nuitee
F
Fernando • couple • cl
10
2026-04-08 • via Nuitee
P
Pablo_Prieto_30 • couple • cl
10
Pros:

Ambiente muy natural. Instalaciones cómodas y limpias.
No usamos el sistema de transporte aunque es gratis. Preferimos caminar por toda la villa. Todo es muy cerca. Del puerto a la villa son 10 min caminando lento.

Cons:

Todo ok. Nada que decir.

2026-04-06 • via Nuitee
A
Andrea • family_with_children • cl
1
Caro y malo
Pros:

Nisiquiera nos quedamos nos fuimos apenas llegamos

Cons:

La comida es pésima y carísima
Este hotel tiene la mezcla perfecta caro y mala calidad
Nos devolvimos, nisiquiera nos quedamos

2026-04-05 • via Nuitee
A
Adrian • extended_group • cl
8
Pros:

Bonito entorno

Cons:

Falta algo para los días de lluvia, alguna piscina temperada

2026-03-31 • via Nuitee
L
Laura • solo_traveller • fr
10
A hidden treasure
Pros:

Everything!! The setting, the architecture, the decoration, the use of space

Cons:

I really enjoyed my stay, nothing to say.

2026-03-28 • via Nuitee
M
Mónica Dora • family_with_children • ar
8
Pros:

El entorno. Peulla es hermoso. El hotel.

Cons:

1. En los ambiente comunes faltaba calefacción.
2. El almuerzo a la carta estuvo bien.
3 De regreso no había a la carta y nos dieron un menú fijo, resultó sumamente escaso y carísimo. Porque el cuidado

2026-03-26 • via Nuitee
B
Brown • couple • us
8
Excellent stay!
Pros:

Big rooms

Cons:

Nothing

2026-03-19 • via Nuitee
S
SANDRA • couple • ar
10
Pros:

Todo

2026-03-13 • via Nuitee
D
Danel • extended_group • cl
10
Excelente opción. El lugar es increible
Cons:

Caro

2026-03-12 • via Nuitee
J
Jeannei • family_with_children • cl
8
grata estadía, amable atención
Pros:

grata atención, comodo, desayuno notable, almuerzo y cena muy buenos

Cons:

mejorar la limpieza y mantención de habiataciones

2026-03-05 • via Nuitee
P
pbchabels • extended_group • ar
10
2 dias espectaculsres
Pros:

El desayuno es exelente .El lugar es un paraiso en medio de la coordillera deLos Andes

Cons:

No hay reposeras en el jardin Solo mesas con bancos sin respaldo

2026-02-28 • via Nuitee
T
Tom • couple • cl
9
2026-02-27 • via Nuitee
E
Erwin • couple • cl
10
Una experiencia única
Pros:

El lugar

Cons:

Colchón

2026-02-23 • via Nuitee