The Cato Suites Hotel

Hotels
8.8 (792 reviews)
15 Cato Road Glenwood , Durban , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Good location
Cons:
Bed bugs
Noise from caretakers
Cold water in showers

Categories

Cleanliness
8.44
Some reviews noted cleanliness, but issues with mould and bed bugs were mentioned.
Service
9.21
Staff were frequently praised for their friendliness and helpfulness.
Location
9.05
Many reviews highlighted a central location with easy access to amenities.
Room Quality
8.7
Rooms were described as clean and comfortable, though some complaints about size and maintenance were noted.
Amenities
8.53
Amenities are generally positively viewed, but some issues raised about the need for updates (like the TV).
Value for Money
8.69
General sentiment indicates a fair value for a hotel of this standard.
Food and Beverage
8.74
No specific comments on food services, hence considered standard quality for this hotel tier.
Overall Experience
9.01
Overall, many guests reported a pleasant experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:40

Property Description

Luxurious Accommodation
Indulge in comfort at The Cato Suites Hotel, offering spacious guest rooms equipped with modern amenities including flat-screen TVs and free toiletries, ensuring a relaxing stay.

Convenient Location
Situated just a short distance from Durban Botanic Gardens and other popular attractions, The Cato Suites Hotel provides easy access to key destinations for your convenience.

Exceptional Service
Enjoy the convenience of a 24-hour front desk, free WiFi, and family rooms at this 4-star hotel, ensuring a seamless and enjoyable experience during your stay.

Experience luxury and convenience at The Cato Suites Hotel - book now for an unforgettable stay!

Important information:

When booking 3 rooms or more, different policies may apply: it should be required a 50% deposit to confirm the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 792 reviews
Cleanliness: 8.44
Service: 9.21
Location: 9.05
Room Quality: 8.7
Amenities: 8.53
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.01
H
Heather • solo_traveller • za
8
Staff are great - but the towels and linen needs replacing. Not up to standard I would expect of a
Pros:

Staff were very friendly and helpful.
Was in walking distance of St Augustines hospial

Cons:

A towel with a hole in it was placed in the bathroom on one occasion
A towel with a big yellow stain was placed in the bathroom on one occasion
A fitted sheet with a big tear down the top corner was put on my bed on one occasion
I would expect a hair dryer in a room of a 4 star
There was a leak under the basin
A lot of noise from the staff kitchen at night and early morning

2026-08-20 • via Nuitee
M
Myburgh • solo_traveller • za
3
Disappointing. Used condom found on floor next to bed. Overall cleanliness not up to 4 star quality.
Pros:

Nothing provided

Cons:

Website indicated on premises coffee shop. Not so.

2026-08-19 • via Nuitee
P
Phumelele • couple • za
10
2026-08-17 • via Nuitee
T
Tamryn • family_with_children • za
10
2026-08-16 • via Nuitee
E
Eric • solo_traveller • za
8
2026-08-15 • via Nuitee
L
Lulamile Nicholas • couple • za
8
2026-08-07 • via Nuitee
N
Nkazimulo • solo_traveller • za
10
2026-07-20 • via Nuitee
S
Snethemba • couple • za
10
Pros:

Everything. 3rd visit here. I would go back again.

Cons:

Nothing.

2026-07-19 • via Nuitee
N
Nzama • couple • za
10
2026-07-18 • via Nuitee
T
Theresa • solo_traveller • za
8
2026-07-09 • via Nuitee
M
Monde Mbele • solo_traveller • za
10
Pros:

Friendly staff, clean facility with updated equipment

2026-06-24 • via Nuitee
B
Batsirai Cosmas • couple • za
10
2026-06-23 • via Nuitee
M
Minenhle • couple • za
8
2026-06-19 • via Nuitee
M
Minenhle • couple • za
8
2026-06-15 • via Nuitee
N
Nicholas • couple • za
10
2026-06-06 • via Nuitee
N
njabulo • couple • za
8
2026-06-01 • via Nuitee
F
fortunate • couple • za
10
2026-06-01 • via Nuitee
B
Batsirai Cosmas • couple • za
10
2026-05-31 • via Nuitee
T
Terrence • solo_traveller • za
10
2026-05-23 • via Nuitee
S
Snenhlanhla • solo_traveller • za
10
Pros:

The room was clean and very spacious
We liked everything about the place

2026-05-23 • via Nuitee