Hotel Villas Santa Ana

Hotels
7.2 (92 reviews)
Calle manuel suarez 1314 mocambo,boca del rio , Boca del Río , mx

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Ubicación
La atención de los recepcionista
La alberca
Cons:
Limpieza
Camas pésimas
Servicios deficientes
Altos precios

Categories

Cleanliness
5.01
Multiple reviews mentioned dirtiness and poor bathroom conditions.
Service
8.98
Mixed reviews, but some mentioned good service.
Location
10
Cited as a positive aspect in several reviews.
Room Quality
5.97
Negative comments about conditions of the rooms.
Amenities
7
Pool was mentioned positively but maintenance issues exist.
Value for Money
4.96
Travelers felt it was overpriced given the quality.
Food and Beverage
8.21
Not specifically mentioned; assumed average.
Overall Experience
7.49
Overall dissatisfaction expressed, with significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:36

Property Description

Outdoor Swimming Pool and Garden Oasis

Hotel Villas Santa Ana is a tropical paradise just 700 meters from Mocambo Beach. Enjoy a refreshing dip in the outdoor swimming pool surrounded by lush gardens and relax on the terrace under the shade of swaying palm trees.

Comfortable Rooms with Modern Amenities

Each room at our 3-star hotel features a private balcony with pool views, perfect for unwinding after a day of exploring. With amenities like air conditioning, flat-screen TVs, and free WiFi, your stay will be both comfortable and convenient.

Convenient Location and Exceptional Service

Located near popular beaches and attractions like Los Delfines Beach and WTC Veracruz, Hotel Villas Santa Ana offers a prime location for your vacation. Our attentive 24-hour front desk and tour desk staff are dedicated to making your stay memorable.

Book your stay at Hotel Villas Santa Ana for a tropical getaway with unbeatable hospitality.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 92 reviews
Cleanliness: 5.01
Service: 8.98
Location: 10
Room Quality: 5.97
Amenities: 7
Value for Money: 4.96
Food and Beverage: 8.21
Overall Experience: 7.49
A
Ana Dalay • family_with_children • mx
10
2026-07-17 • via Nuitee
M
Maya • solo_traveller • mx
10
Muy buen hotel, personal muy amable, muy tranquilo y familiar
Pros:

La estancia y su tranquilidad pese a ester en Av principal

Cons:

En absoluto todo me gustó

2026-07-12 • via Nuitee
I
Ira • solo_traveller • mx
10
Recomendado 100%
Pros:

La habitación limpia la alberca muy bien es familiar mis hijos se la pasaron superdivertidos la camas muy comodas lo recomiendo...

Cons:

La hora de cerrar de la alberca estaría muy bien que la cerraran más tarde...

2026-06-21 • via Nuitee
G
Garcia Silva • solo_traveller • mx
10
Pros:

Muy limpio y él trato del personal muy bueno. Todos atentos y muy amables.

2026-06-13 • via Nuitee
J
Juan Tejeda • couple • mx
8
2026-06-10 • via Nuitee
O
Oscar Ferra • solo_traveller • mx
9
Pros:

Todo está muy bien

Cons:

N/A

2026-05-31 • via Nuitee
G
Gabriel • solo_traveller • mx
8
2026-05-31 • via Nuitee
B
Bernal • extended_group • mx
9
Todo excelente para mi opinion
Pros:

No lo pedí mil disculpas

Cons:

Todo normal

2026-05-30 • via Nuitee
M
Marlene • solo_traveller • mx
10
Muy recomendable y tranquilo para familias
Pros:

Bonito el lugar y la sra. De limpieza muy amable y atenta

2026-05-27 • via Nuitee
E
Elizabeth • solo_traveller • mx
10
Excelente servicio.
Pros:

Excelente atención de personal del hotel.

Cons:

Todo bien 🙂

2026-05-23 • via Nuitee
H
Horacio • solo_traveller • mx
8
Visite hotel villa de Santa Ana
Pros:

Las albercas

Cons:

No hay opciones de comida dentro del hotel y la televisión es muy antigua y no se ve bien.

2026-05-19 • via Nuitee
C
Cortez • solo_traveller • mx
6
Pros:

Nada

2026-05-19 • via Nuitee
I
Iracema • family_with_children • mx
8
MUY BUENA
Pros:

EL PERSONAL TUVO CONTACTO CON NOSOTROS HORAS ANTES DE LA HORA DE ENTRADA,FUERON MUY AMABLES DE IGUAL MANERA EL PERSONAL DE SERVICIO,LAS HABITACIONES COMODAS,LIMPIAS Y CONFORTABLES.
MUY BUENA UBICACION,A ZONA MUY TRANQUILA...CERCA DE PLAZAS,PLAYA,RETAURANT.
NOS GUSTO MUCHO Y REGRESAREMOS.

2026-05-18 • via Nuitee
B
Breen • solo_traveller • mx
8
2026-05-18 • via Nuitee
S
Sonia • solo_traveller • mx
10
2026-05-18 • via Nuitee
L
Luz Yaneth • family_with_children • mx
1
Cons:

Mal servicio, habitaciones sin aseo, sin aire acondicionado, sin agua. Pésimo todo

2026-05-15 • via Nuitee
E
Eduardo • solo_traveller • mx
7
Regular
Pros:

La zona

Cons:

El ruido nocturno

2026-05-13 • via Nuitee
R
Rojas • solo_traveller • mx
8
Cons:

Que solo era un aire acondicionado para los dos cuartos

2026-05-09 • via Nuitee
C
Cristian • solo_traveller • mx
9
2026-05-09 • via Nuitee
C
Clemente • solo_traveller • mx
8
2026-05-08 • via Nuitee