Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean beds and sheets
Polite and helpful staff / good service
Good value for money / affordable price
Breakfast buffet generally positive
Convenient location near metro
Quick/hassle-free check-in; occasional upgrades
Comfortable showers and bathrooms
Nice bar area mentioned
Cons:
Small room sizes
Dirty carpet and unpleasant room odors reported
No water in rooms / water only in corridors
Limited in-room amenities (no toothbrush/toothpaste, no iron)
Slow Wi‑Fi
Noise from main street / windows
Parking inside hotel is paid
Occasional unhelpful reception staff

Categories

Cleanliness
8
Generally reported as clean (clean beds, sheets, tidy rooms) but multiple mentions of dirty carpet, unpleasant room odors and inconsistent housekeeping lowered the score.
Service
9.2
Staff frequently described as polite, helpful and responsive (early check-in and upgrade noted); a few comments mention occasional unhelpful reception staff but overall service is a strong positive.
Location
8.5
Location praised for convenience and proximity to a metro station; some guests noted it is not centrally located and there can be street noise or distance to center.
Room Quality
8
Rooms are described as small but comfortable with good showers and beds; some guests pointed out size limitations and issues like smells or dusty carpets.
Amenities
7
Basic amenities are present but several guests reported missing in-room water, no toothbrush/toothpaste, limited iron/room service and slow Wi‑Fi, which reduced this rating.
Value for Money
9.5
Multiple guests emphasized excellent price-to-quality ratio and called the hotel a good/very good value for money.
Food and Beverage
8.3
Breakfast buffet generally received positive remarks (adequate variety and tasty); limited comments otherwise on F&B.
Overall Experience
9.5
Most guests report an overall satisfactory to very good stay, praising staff, cleanliness of bedding and value despite some shortcomings (room size, amenities, occasional odors).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 14:43

Property Description

Convenient Location
Located in the heart of Baku, ibis Baku City is just a short distance from major attractions like Freedom Square and Heydar Aliyev Cultural Center.

Comfortable Rooms
Relax in our air-conditioned rooms equipped with free WiFi, private bathrooms, and city views in select rooms.

Exceptional Service
Our multilingual staff is available 24/7 to assist you with any needs and provide insider tips about the area. Book your stay at ibis Baku City for a memorable experience in Baku.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8.5
Based on 2730 reviews
Cleanliness: 8
Service: 9.2
Location: 8.5
Room Quality: 8
Amenities: 7
Value for Money: 9.5
Food and Beverage: 8.3
Overall Experience: 9.5
F
Fernandes • solo_traveller • id
10
2026-10-14 • via Nuitee
S
Shafaq • couple • pk
8
Pros:

Very modern, clean, chic, good location. Staff was polite

Cons:

There was no water availability in the rooms, we had to grab water from water dispenser, which was only one on each floor.
There was no iron room on our floor. Room 426
No bathroom supplies such as dental kit, it’s a very basic thing to provide

2026-10-11 • via Nuitee
T
Tamaz • solo_traveller • ge
10
Great stay, staff was very helpful
Pros:

Location

Cons:

Technical problems

2026-10-11 • via Nuitee
K
Klius • couple • ua
5
2026-10-10 • via Nuitee
I
Ihor • solo_traveller • ua
10
2026-10-10 • via Nuitee
A
Aziz • couple • kz
9
Нам все понравилось. Лишь только ощущение что номер прокурен, портил хорошее впечатление!
Pros:

Персонал, локация, интерьер

Cons:

Нам дали номер для курящих. Было ощущение что предыдущие постояльцы накурили в номере…

2026-10-10 • via Nuitee
K
Kelvin • solo_traveller • us
5
Would be a great hotel EXCEPT for in-room mosquitos
Pros:

I like the modern aesthetic of the hotel and their generous breakfast + dinner buffets. The staff were also helpful, e.g. booking an airport taxi.

Cons:

There was a mosquito infestation in my room that seriously interrupted my sleep. Unfortunately the hotel staff were unable to do anything about it.

2026-10-10 • via Nuitee
K
Khuseinov • solo_traveller • pl
10
2026-10-10 • via Nuitee
A
Abdullah • couple • sa
6
Pros:

لا شي

Cons:

اخبرتني الموظفه ان انتظر من الساعه الثانيه الى الساعه الثالثه حتى اتمكن من الدخول

2026-10-10 • via Nuitee
D
Daniel Anton • solo_traveller • de
10
2026-10-10 • via Nuitee
Корганбек • couple • kz
3
2026-10-09 • via Nuitee
E
Elmar • couple • az
10
2026-10-09 • via Nuitee
N
Nidu • solo_traveller • de
7
Value for money
Pros:

For me ot jas neem good,

Cons:

Having to go out in the corridor to fill water, not sure if the glass jar is washed.

2026-09-18 • via Nuitee
T
Tunç • solo_traveller • tr
10
2026-09-18 • via Nuitee
B
Bruno • solo_traveller • it
7
2026-09-18 • via Nuitee
R
Rayan • couple • sa
4
2026-09-18 • via Nuitee
O
Olga • solo_traveller • uz
10
2026-09-17 • via Nuitee
A
Abay • extended_group • tr
8
2026-09-17 • via Nuitee
A
Aizhan • solo_traveller • kz
10
Pros:

все поправилось, номер красивый и уютный, все чистое. Рядом станция метро

Cons:

теплый плед был пыльный, но это не сильно огорчило отдых

2026-09-16 • via Nuitee
V
victor • solo_traveller • md
9
2026-09-14 • via Nuitee