Hotel Castle Suites

Hotels
Independent
7.8 (96 reviews)
Platanias, Platanias, Crete, 730 14 , Platanias , GR

Children allowed

Facilities

Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
Terrace
Garden
Designated smoking area
Street parking
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool areas
Cons:
High breakfast prices
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.63
Some reviews indicate very clean and comfortable rooms, while others criticize the maintenance and cleanliness of the bathrooms.
Service
9.1
Overall positive sentiments about friendly and helpful staff, contributing positively to the experience.
Location
8.64
Frequent mentions of a great location, close to the beach and other attractions.
Room Quality
7.59
Rooms described as comfortable, but some mention issues with size and outdated bathrooms.
Amenities
8.12
Praise for the pool facilities, although some amenities have complaints regarding functionality.
Value for Money
7.08
Concerns regarding overpriced breakfast and charges for linen changes, impacting perceived value.
Food and Beverage
6.63
Mixed reviews on breakfast value with suggestions for improvement.
Overall Experience
8.6
Generally pleasant experiences reported, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:30

Property Description

Luxurious Amenities
Indulge in a relaxing spa treatment or take a dip in the outdoor pool at our full-service spa.

Dining Experience
Experience the flavors of Greece at Castro Restaurant and unwind with a drink at the cozy bar/lounge.

Convenience and Comfort
Enjoy modern amenities like complimentary Wi-Fi, room service, and air-conditioned rooms with flat-screen TVs.

Book your stay for a delightful mix of luxury, comfort, and convenience at Hotel Castle Suites in Platanias.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    No pets

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

7.8
Based on 96 reviews
Cleanliness: 6.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.08
Food and Beverage: 6.63
Overall Experience: 8.6
J
Jonatan couple se
8
2026-07-23 via Nuitee
A
Amanda family_with_children fi
8
2026-07-19 via Nuitee
L
Laila family_with_children no
8
Perfekt beliggenhet med gåhyggelig personale
Pros:

Perfekt beliggenhet, hjelpsomt personale

Cons:

Måtte bytte rom pga mugglukt

2026-07-18 via Nuitee
B
Batoul family_with_children se
7
Pros:

The staff were amazing. It was 3 minutes walk from the beach, a lot of restaurants and beach clubs nearby. The pools were nice too.

Cons:

They did not change the sheets and the towels so often.

2026-07-17 via Nuitee
N
Nathalie family_with_children il
8
Pros:

Le style hôtel particulier, les piscines , le lieu

2026-07-16 via Nuitee
B
Brigelou solo_traveller fr
6
Pros:

Les trois piscines et les transats

Cons:

La salle de bain trop petite, les fuites dans la salle de bain et les odeurs. Le petit-déjeuner pas terrible avec des produits industriels

2026-07-14 via Nuitee
A
Anders family_with_children no
10
2026-07-06 via Nuitee
L
Liudmyla couple ua
9
Однозначно- Рекомендую отель 👍
Pros:

Мы жили на 3 этаже номер-студия ( маленькая), который как то совместил и спальню и кухню ( посуда, печка, мойка и холодильник ☝️) и гостиную 🤩Сначала хотели поменять на больший но передумали и .. не пожалели) Балкон и вид на море это прекрасно 👍 Есть лифт- удобно.
Территория отеля большая , красивая, зелена я и много бассейнов с очень приятной водичкой 🐬
Завтрак простой континентальный , но и 👌
Персонал отеля очень приветливый
Мария и команда очаровательные - вам привет и наши❤️
До моря идти через дорогу и еще по территории следующего отеля метров 200 недалеко отлично 👍
Кому интересно- спрашивайте лично расскажу подробнее 👌

Cons:

Рекомендую хозяину обратить внимание на ванную комнату в номере 509. Двери кабинки не прилегают плотно внизу и постоянно скапливается вода в центе комнаты

2026-07-03 via Nuitee
P
pia family_with_children se
9
Semester med barn och barnbarn.
Pros:

Mycket trevlig personal och tillmötesgående.Läget.Jättegod mat i restaurangen.Finns supermarket mycket nära hotellet.Fina pooler.

2026-07-02 via Nuitee
T
Terence Smith III solo_traveller gb
7
2026-07-02 via Nuitee
P
pia family_with_children se
10
Familj med sina barn och barnbarn.
Pros:

Låg centralt.Mycket trevlig personal.Toppen med flera pooler.Vi hade önskat våra tre lägenheter nära varandra och det fick vi.

2026-06-28 via Nuitee
E
Elin family_with_children se
4
En natt räckte?1.
Pros:

Läget och trevlig personal

Cons:

Otroligt gammalt och slitet

2026-06-25 via Nuitee
C
chantal family_with_children nl
8
Goed verblijf en prima prijs-kwlaiteit verhouding
Pros:

Prima lokatie, 3 zwembaden, schoonmaak dagelijks, groene tuin en avnaf 2e verdieping fraai uitzicht. Vriendelijkpersoneel ook belangrijk

Cons:

Voorseizoen dus poolbar was nog niet open begin juni, eerste appt was op ebgane grond en slechts nekle meters vh zwembad. Voor de een wellicht heel fijn, wij hebben verzocht om eits meer afstnd, dit werd gehonreerd ook omdat het er nu nog niet vol is. Ontbijt was netjes maar niet heel ruim

2026-06-19 via Nuitee
S
Sauli family_with_children fi
10
Rahansa arvoinen kohde.
Pros:

Allas-alueita oli riittävästi. Ympäristö oli erittäin siisti. Ravintolan ruoka oli erinomaista. Late Checkout oli hyvä lisäpiirre.

Cons:

Asunnon jääkaappi oli jo nähnyt parhaat päivänsä ja suihkukoppi vuoti lattialle.

2026-06-06 via Nuitee
V
Vikas solo_traveller us
7
2026-05-30 via Nuitee
N
Nikos couple gr
9
όλα άψογα !
Pros:

όλα εντάξει !

2026-01-19 via Nuitee
A
Ana couple mk
10
Pros:

Great hotel for vacation. Quiet place, friendly staff, clean rooms, three big pools with lots of sunbeds, delicious breakfast. We'll definitely come back.

2025-10-20 via Nuitee
M
Mihajlo couple rs
10
Pros:

I had a very good time in this hotel! I enjoyed the pool areas, the balcony of my room that had an amazing view and the great food in the restaurant. Highly recommended!

2025-10-19 via Nuitee
B
Berberi solo_traveller gr
10
Pros:

Very pleasant stay. Great location, close to everything, amazing pools and gardens, very clean and comfortable room.

2025-10-16 via Nuitee
S
Stephen couple au
9
Had great time here.
Pros:

Great place and very convenient location.

Cons:

The gym wasn’t functional.

2025-10-13 via Nuitee