Charlino Plaza

Hotels
7.8 (321 reviews)
pl. "Dunav", ulitsa "Tsar Kaloyan" 24 , Ruse , BG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central location
Very friendly/helpful staff
Easy parking
Cozy, atmospheric rooms and decor
Spacious rooms and large comfortable beds
24/7 bar
Cons:
Poor cleanliness (dust, dirty carpet, unclean bathrooms)
Bathroom issues: leaks, flooding showers
Poor/limited breakfast
No elevator
No or insufficient air conditioning in some rooms
Some rooms need major repairs

Categories

Cleanliness
5
Multiple reviews mention dirt, dust not cleaned, dirty carpet and bathroom issues (leaks, unclean floors).
Service
9.8
Consistently praised: very friendly, kind and helpful staff; responsive reception (night shift noted as OK).
Location
9.9
Repeatedly described as central, excellent placement, easy to find and close to attractions.
Room Quality
6.8
Mixed reports: some spacious, atmospheric rooms and very comfortable beds, but others need major repairs, have exposed frames, flooding showers or dirty carpeting.
Amenities
7.5
Includes a 24/7 bar and parking in front, but lacks elevator in some areas and some rooms had no effective air conditioning.
Value for Money
8.2
Breakfast often included and location is strong; value tempered by poor breakfast quality and need for renovations in parts of the hotel.
Food and Beverage
5.3
Breakfast frequently criticized (few options, low quality, coffee in paper cups) though a few guests liked the breakfast.
Overall Experience
9.9
Many guests enjoy the cosy atmosphere, decor and excellent staff/location despite cleanliness and bathroom problems; overall recommendation by several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Luxurious Accommodation
Charlino Plaza, housed in a beautifully designed modern building dating back to 1905, offers a unique blend of history and comfort. Each room is equipped with modern amenities like a TV, telephone, refrigerator, and air conditioning, ensuring a pleasant stay for every guest.

Diverse Facilities
From a children's playground to a fitness center, on-site restaurant, tavern, summer garden, and lobby bar, Charlino Plaza provides a wide range of facilities for guests to unwind and enjoy their time at the hotel. The free WiFi throughout the property and free private parking add to the convenience of staying here.

Prime Location
Situated in the heart of the historic center of Ruse, guests have easy access to the nearby history museum, former palace, library, and bank. The hotel's Viennese design and proximity to key attractions make it an ideal choice for travelers seeking a memorable stay.

Book your stay at Charlino Plaza now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 321 reviews
Cleanliness: 5
Service: 9.8
Location: 9.9
Room Quality: 6.8
Amenities: 7.5
Value for Money: 8.2
Food and Beverage: 5.3
Overall Experience: 9.9
I
Iassen • family_with_children • bg
8
Pros:

Very friendly staff. Great location. Easy to park.

Cons:

No elevator

2026-10-14 • via Nuitee
O
Oksana • solo_traveller • ua
7
2026-10-08 • via Nuitee
V
Vitaliy • extended_group • ua
7
2026-09-12 • via Nuitee
D
Dominti • family_with_children • md
1
2026-08-23 • via Nuitee
D
Dominti • family_with_children • md
1
Groaznic!
Pros:

Mi-a placut locatia. Este in centru

Cons:

Camera nr 300 et 3 pt patru persoane necesita reparatie capitala. Este pur si simplu groaznica! 🤮
Nu s-au obosit sa stearga macar murdaria si praful… la terasa am gasit o sticla de bere goala 🫪 chiar asa???!!!
Nu revenim aici niciodata!
Mai bine dormim in masina!

2026-08-23 • via Nuitee
K
kuat • family_with_children • kz
9
2026-08-22 • via Nuitee
B
Bartłomiej • family_with_children • pl
9
Dogodnie położony hotel o dobrym standardzie.
Pros:

Położenie

2026-08-22 • via Nuitee
C
Csaba • solo_traveller • hu
10
2026-08-22 • via Nuitee
Сергій • solo_traveller • ua
8
2026-08-20 • via Nuitee
G
Grigorici • family_with_children • ro
10
2026-08-19 • via Nuitee
C
claudiu • solo_traveller • ro
2
2026-08-15 • via Nuitee
T
Tetiana • family_with_children • ua
5
2026-08-13 • via Nuitee
A
Albert Badia • solo_traveller • es
9
2026-08-09 • via Nuitee
Олена • family_with_children • ua
1
2026-08-09 • via Nuitee
K
Křapová • family_with_children • cz
5
Pros:

Lokalita byla fajn. Bohužel neodpovídá recenzím.

Cons:

Staré ubytování, v koupelně lezoucí hmyz, smrad. Snídaně nejhorší, jakou jsme kdy měli. Noční směna (recepce) ok, ranní nepříjemná. Už bych sem nešla 😞

2026-08-05 • via Nuitee
S
Svitlana • family_with_children • ua
9
2026-08-03 • via Nuitee
Виолета • solo_traveller • bg
10
Pros:

Прекрасно отношение, отзивчивост и любезност.

2026-08-02 • via Nuitee
Руслан • family_with_children • ua
8
Pros:

Розташування в центрі міста
Приємний персонал, гарне володіння англійською, любʼязні
Затишно, атмосферно

Cons:

Було дуже спекотно, без кондиціонеру практично неможливо знаходитись в номері влітку. Тому користувались ним постійно

2026-08-02 • via Nuitee
M
Mirela • family_with_children • ro
10
O locatie frumoasa!
Pros:

Locatia este excelenta, camera spatioasa, patul imens foarte confortabil, micul dejun delicios.

Cons:

Toaleta nu este conform asteptarilor dar apreciez curatenia!

2026-07-22 • via Nuitee
K
Kate • solo_traveller • ua
10
Pros:

Були транзитом, заїхали пізно ввечері, центр поруч, пройшлися пішки повечеряти. Легко припаркувати авто.

Cons:

Сніданок скромний але входив у вартість проживання

2026-07-22 • via Nuitee