Charlino Plaza

Hotels
7.9 (290 reviews)
pl. "Dunav", ulitsa "Tsar Kaloyan" 24 , Ruse , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Rude service from some staff
Poor room quality
Inadequate breakfast options

Categories

Cleanliness
7.11
Several reviews indicate old and peeling walls, suggesting a lack of cleanliness and maintenance.
Service
8.58
Mixed reviews; while one staff member was noted as rude, others were described as helpful and friendly.
Location
9.62
Multiple reviews highlight the central location as a strong positive attribute.
Room Quality
6.57
Reports of old facilities and poor maintenance suggest that room quality is a significant issue.
Amenities
7.6
Limited mentions; however, some facilities appear to be outdated or poorly maintained.
Value for Money
8.56
Despite several issues, some reviews indicate that it is acceptable for the price.
Food and Beverage
7.11
Breakfast options were described as poor and insufficient in several reviews.
Overall Experience
8.08
General feedback indicates that while there are notable drawbacks, the location and some aspects of service provide a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:09

Property Description

Luxurious Accommodation
Charlino Plaza, housed in a beautifully designed modern building dating back to 1905, offers a unique blend of history and comfort. Each room is equipped with modern amenities like a TV, telephone, refrigerator, and air conditioning, ensuring a pleasant stay for every guest.

Diverse Facilities
From a children's playground to a fitness center, on-site restaurant, tavern, summer garden, and lobby bar, Charlino Plaza provides a wide range of facilities for guests to unwind and enjoy their time at the hotel. The free WiFi throughout the property and free private parking add to the convenience of staying here.

Prime Location
Situated in the heart of the historic center of Ruse, guests have easy access to the nearby history museum, former palace, library, and bank. The hotel's Viennese design and proximity to key attractions make it an ideal choice for travelers seeking a memorable stay.

Book your stay at Charlino Plaza now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 290 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 7.11
Overall Experience: 8.08
K
khanenko • solo_traveller • ua
9
Charlino plaza
Pros:

Атмосферний номер в стилі "Аліси в країні чудес".
Надзвичайний вид з балкону на місто. Дуже гарне розташування.

Cons:

Ліжко з виступаючою дерев'яною рамою - синяки на ногах забезпечені.

2026-06-18 • via Nuitee
O
Oleksandr • family_with_children • ua
8
2026-06-17 • via Nuitee
Z
Zbigniew H. • solo_traveller • pl
5
Pros:

Lokalizacja, blisko centrum miasta, miły i uczynny personel

Cons:

Kawa na śniadanie podana w papierowym kubeczku, słabe śniadania, generalnie hotel do remontu

2026-06-14 • via Nuitee
M
Mariia • solo_traveller • ua
8
Замечательное место
Pros:

Это прекрасное место, очень понравилось расположение, возможность поздного заселения, включенный завтрак и, конечно же, замечательный персонал. Я точно не знаю, но думаю, что это здание- памятник архитектуры. Мы ехали из Украины в Турцию и это была одна из остановок. Когда мы заселились, что-то случилось с горячей водой, она не работала, тогда девушка с ресепшена разбудила хозяина отеля и они быстро решили эту проблему. Одни положительные впечатления и от места и от людей.

2026-06-13 • via Nuitee
N
Nataliia • family_with_children • ua
10
Pros:

Чистота та ставлення персоналу

Cons:

-

2026-06-10 • via Nuitee
E
Elena-Alina • solo_traveller • ro
9
Pros:

Locația si curățenia.

Cons:

Atitudinea .

2026-06-09 • via Nuitee
A
Albert • extended_group • es
9
2026-05-30 • via Nuitee
T
Todd • solo_traveller • us
7
Pros:

Good location. Decent breakfast. Good condition.

Cons:

No cribs available for infants. No AC.

2026-05-28 • via Nuitee
R
Ralitsa • extended_group • bg
9
Чудесна визира в историческия център на Русе
Pros:

Локация и отношение

2026-05-24 • via Nuitee
G
Georgieva • solo_traveller • bg
10
2026-05-17 • via Nuitee
M
MUHAMMET ENES • couple • tr
3
2026-05-16 • via Nuitee
M
Mariana • family_with_children • bg
10
2026-05-10 • via Nuitee
D
Dobromir • solo_traveller • bg
10
2026-05-09 • via Nuitee
I
Ivan • couple • bg
6
2026-05-04 • via Nuitee
G
Gurel • solo_traveller • tr
6
Pros:

Gece geldigimizde çalışan çok yardımcı oldu..

Cons:

Tesiste bir daha konaklarmiyim KONAKLAMAM, kahvaltısı pek iyi degildi ve çeşitli degildi, ve baska otellere gore pahaliydi mecbur kaldigimiz için konakladik

2026-04-21 • via Nuitee
S
SVITLANA • family_with_children • ua
10
Pros:

Не вперше зупиняємось в цьому готелі, доброзичливий персонал, все необхідне в номері, сніданок достатній для ситості.

2026-04-08 • via Nuitee
N
Neli • family_with_children • bg
8
2026-04-05 • via Nuitee
H
Hakan • family_with_children • tr
9
2026-02-28 • via Nuitee
D
Denisa • family_with_children • ro
10
2026-01-19 • via Nuitee
A
Anna • family_with_children • ua
7
2026-01-19 • via Nuitee