Soul Art Hotel

Hotels
8.8 (622 reviews)
Piazza Carità 32, Scala A Primo Piano , Naples , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Delicious breakfast
Cons:
Noise in rooms
Lack of storage in some rooms
Price might be high

Categories

Cleanliness
8.69
Most reviews highlight the hotel as clean, with some mentions of issues such as low water pressure.
Service
9.16
Reviewers consistently praise the staff for being friendly and accommodating.
Location
9.2
Multiple reviews express satisfaction with the hotel’s central location for exploring the city.
Room Quality
8.15
Some rooms lacked amenities like wardrobes or had noise issues, impacting overall satisfaction.
Amenities
8.68
General positive sentiment but noted absence of some key storage features in rooms.
Value for Money
8.14
Several guests indicate that the hotel is somewhat expensive relative to the offered features.
Food and Beverage
9.19
Breakfast is frequently praised as being varied and delicious.
Overall Experience
9.16
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:29

Property Description

Prime Location:
Located near Palazzo Reale Napoli and Naples National Archeological Museum, Soul Art Hotel offers a convenient base to explore Naples.

Modern Amenities:
Enjoy air-conditioned rooms with a range of facilities including a flat-screen TV, minibar, and private bathroom. Some rooms even feature a balcony with stunning city views.

Delicious Breakfast Options:
Start your day right with a buffet, continental, or Full English/Irish breakfast served every morning at the hotel.

To experience comfort and convenience in the heart of Naples, book your stay at Soul Art Hotel today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 50 per day.

Location

Guest Reviews

8.8
Based on 622 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
L
Lola • couple • es
7
Pros:

La ubicación sin dudarlo, el desayuno estaba bien pero podría mejorar y el personal muy atento.

Cons:

La señalización del hotel, ya que esta en una finca junto a otros negocios.

2026-05-23 • via Nuitee
B
Bettyjo • couple • us
10
2026-05-20 • via Nuitee
C
Constance • extended_group • gb
10
Fabulous hotel can’t wait to go again
Pros:

Fabulous find , staff very helpful and friendly, immaculately clean , amazing location .

Cons:

Nothing

2026-05-20 • via Nuitee
F
Francesca • couple • it
10
2026-05-18 • via Nuitee
F
Francesca • couple • it
10
2026-05-18 • via Nuitee
F
Francesca • couple • it
10
2026-05-17 • via Nuitee
L
Lia • solo_traveller • at
8
Pros:

Das Hotel als auch die Lage sind sehr zu empfehlen. Das Frühstück ist minimalst und besteht hauptsächlich aus diversen italienischen Kuchen. Kein internationaler Standard beim Frühstück. Das ist sicher verbesserungswürdig.

Cons:

Frühstücksangebot

2026-05-12 • via Nuitee
S
Stephen • extended_group • gb
8
2026-05-12 • via Nuitee
F
Francisco • solo_traveller • br
9
Muito boa no
Pros:

Bom hotel, funcionários atenciosos.

Cons:

Gostamos de tudo.

2026-05-09 • via Nuitee
N
Noemí • couple • es
8
2026-05-08 • via Nuitee
I
ISRAEL • couple • es
8
2026-05-07 • via Nuitee
P
Peng Chun Jie • couple • cn
8
Pros:

酒店其实一般。但对于酒店前台人员Raffaele的专业，耐心的服务是本次入驻的最佳体验。

2026-05-06 • via Nuitee
E
Emily • couple • de
10
2026-05-04 • via Nuitee
L
letizia • solo_traveller • it
8
Pros:

La colazione eccellente e lo staff della sala colazione. Bagno e stanza grandi e puliti. Posizione centralissima, in zona affollata fino a tarda notte, se non si ha bisogno di silenzio assoluto per dormire, è una posizione perfetta!

Cons:

Segnalato poco l'ingresso dell'hotel.

2026-05-03 • via Nuitee
M
Mario • solo_traveller • mx
10
Pros:

Silvia del restaurante un servicio de excelencia

Cons:

La entrada de la calle muy sucio

2026-05-02 • via Nuitee
L
Luca • extended_group • it
9
Una perla in Via Toledo
Pros:

Pulizia, posizione, disponibilità dei receptionist
Colazione splendida
Tutto perfetto. Ci tornerò

Cons:

Non do 10 solo perché la stanza non era insonorizzata come speravo, e si sentiva parecchio il baccano di via Toledo

2026-04-30 • via Nuitee
S
Srabasti • solo_traveller • gb
10
An amazing hotel
Pros:

The tranquil, calming decor with some amazing art displays fitted the name of the hotel very well. The literature in the room explained the inspiration behind the hotel. The outside of the building was fairly nondescript but the hotel interior was a real pleasure!
The reception staff were extremely welcoming, the domestic staff were friendly and the breakfast staff were equally welcoming and friendly.
The breakfast was a buffet style with a lot of choice and everything looked fresh.
The room was very clean and the decor was extremely relaxing and I slept well!
The location was ideal for the old town, the centre, the port area which was walkable for me but was also well connected by the metro.
Overall, the hotel was a tranquil oasis of calm and beauty in the midst of the hustle and bustle of Naples.

Cons:

I had no problems throughout my stay.

2026-04-28 • via Nuitee
S
Sten Erik • couple • no
9
Flott hotell med glimrende beliggenhet
Pros:

Flott hotell med glimrende beliggenhet sentralt i Napoli. Veldig god frokost og alle ansatte var imøtekommende og maksimalt serviceinnstilte.

2026-04-26 • via Nuitee
R
Raul Pedro • solo_traveller • ar
10
Pros:

Todo fue muy bueno.

Cons:

Todo excelente.

2026-04-24 • via Nuitee
P
Popescu ion • couple • ro
9
2026-04-24 • via Nuitee