Canopy By Hilton Philadelphia Center City

Hotels
•
Canopy by Hilton
8.5 (550 reviews)
1180 Ludlow Street , Philadelphia , US
+1 215-258-9400

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent, attentive staff and strong service (weddings, front desk, housekeeping, maintenance)
Prime location near Reading Terminal Market and Convention Center
Unique attractive design and art-filled interior; lively lobby atmosphere
Good on-site restaurant and helpful restaurant staff
Works well for large groups and events
Cons:
Repeated cleanliness issues: dust, hair, unclean showers and generally shabby rooms
Perceived overpriced for condition — poor value for money
Worn-down room quality: faded paint, beat-up furniture, limescale, uncomfortable mattresses
Limited in-room amenities (no real fridge, no complimentary bottled water, no room service/snack stand)
Noisy or problematic AC in some rooms; had to change rooms

Categories

Cleanliness
7
Multiple reviews report dust, hair in showers, unclean shower floors and general shabby/dirty rooms despite some clean-room notes — overall below average cleanliness.
Service
10
Consistently praised: warm, helpful front desk and staff, excellent housekeeping and maintenance, seamless large-group/wedding service and standout individual staff assistance.
Location
10
Frequently noted as a strong point: very convenient to Reading Terminal Market and the Convention Center, central for dining and attractions (some mention a longer walk to certain historic sites).
Room Quality
7.5
Mixed: attractive design and some spacious comfortable rooms, but many report small/tight rooms, worn decor, limescale in showers, beat-up furniture and uncomfortable mattresses.
Amenities
7.5
Some useful amenities (purified water stations, lively lobby) but lacks conveniences for some guests: no complimentary bottled water, no full fridge, limited in-room amenities and no snack stand/room service.
Value for Money
6.5
Several guests explicitly call the hotel overpriced for the condition and services received, lowering perceived value.
Food and Beverage
9.5
Restaurant and staff receive praise and some guests found breakfast very satisfactory; however a few guests disliked the à-la-carte breakfast format vs. buffet.
Overall Experience
10
Overall impressions skew very positive due to exceptional staff, distinctive/art-filled design and strong event/wedding performance, despite cleanliness and wear issues noted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Luxurious Accommodation

Experience comfort and style at Canopy By Hilton Philadelphia Center City. Our hotel offers modern and air-conditioned rooms equipped with all the amenities you need for a relaxing stay, including a flat-screen TV, a coffee machine, and a private bathroom. Upgrade to a room with a kitchenette for added convenience during your visit to Philadelphia.

Convenient Facilities

Enjoy the convenience of our on-site restaurant, fitness centre, and business centre during your stay. With free WiFi throughout the property, a 24-hour front desk, and a shared lounge, we ensure all your needs are met. Start your day right with an à la carte breakfast before exploring the nearby attractions.

Prime Location

Situated just steps away from Pennsylvania Convention Center and minutes from Liberty Bell, our hotel is the perfect choice for both leisure and business travelers. Explore the city with ease, as popular museums and landmarks are within walking distance. Book your stay at Canopy By Hilton Philadelphia Center City now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 69 per day.

Location

Property Video

Guest Reviews

8.5
Based on 550 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 7.5
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 9.5
Overall Experience: 10
S
Sanita • couple • lv
4
I will not stay at this hotel for that price:(
Pros:

It was nice and clean room, location was good.

Cons:

Breakfast . Hotel price is way too overpriced:(

2026-10-31 • via Nuitee
P
Peter • family_with_children • au
9
2026-10-24 • via Nuitee
T
Tina • solo_traveller • us
4
Overpriced and disappointing
Pros:

Location

Cons:

Room was not clean. Dusty and hair strand on stand between the double queen beds.

2026-10-21 • via Nuitee
C
Cristina • solo_traveller • us
8
2026-10-15 • via Nuitee
F
Francesca • family_with_children • it
8
Cons:

Colazione alla carta, preferisco quella a buffet

2026-09-11 • via Nuitee
M
marta • family_with_children • hu
9
2026-09-06 • via Nuitee
A
Albane • couple • us
8
Bien
Pros:

Look

Cons:

Propreté, petites rénovations à faire dans les chambres (repeindre plinthes, changer tapis)

2026-08-31 • via Nuitee
A
Alexandra • couple • us
8
2026-08-25 • via Nuitee
C
Connector687353 • Friends getaway
10
Wedding Block with Great Service!
Pros:

Amazing seamless experience at The Canopy Hilton, Philadelphia. We had a room block for wedding with over 100 guests and we had top notch experience- thank you to staff for managing our large party and stay.

2026-08-24 • via Tripadvisor
S
sdtn1 • Family • London, England
6
a mixed bag, better for young adults than familes
Pros:

This hotel is in a great location, close to many good restaurants like the Reading Terminal Market and El Vez. The design concept is fun with art by Basquiat. It's worn down though. The filter watered station was falling apart. Our shower had limescale covering the drain. Rooms are extremely tight. Because of the lack of space in the rooms and common areas, it's not the best hotel for families with children. It's better suited for young adults.

2026-08-23 • via Tripadvisor
R
Ran • family_with_children • il
8
2026-08-21 • via Nuitee
M
matthew • couple • us
5
Good location. But there are other hotels in the same area I would more strongly recommend.
Pros:

Location.

Cons:

The shower was not cleaned before we entered room. Hair was clearly visible on shower floor. There was an unsightly white fuzzy material used near sheer drain that we weren’t sure about. I don’t think it was fungus, but after the hair was found we really couldn’t be sure.

2026-08-19 • via Nuitee
L
Luis • family_with_children • do
7
Pros:

Good location

Cons:

The AC system was loud or not working and we had to change rooms twice.

2026-08-18 • via Nuitee
S
scarlett_106 • Family • Connecticut
6
Great staff but worn-down, not super comfortable
Pros:

Despite the great staff, our experience was disappointing. Barn door for bathroom that didn't fully cover the bathroom door opening, a small chilled drawer rather than an actual fridge, and run-down decor (gold paint on mirrors over bed faded rubbed off to show metal underneath, furniture a bit beat up). Dust on bathroom mirror and glass shelves by luggage area, etc. No complimentary water bottles although they did have purified water at each floor by the elevators. No room service, no snack stand downstairs (have to go down to restaurant for a meal or go out to grab snacks/drinks). Just not a very comfortable stay, although the front desk staff, maintenance (we had an AC issue that was resolved), and housekeeping were all amazing. Restaurant was also good with great staff.

Location was ok, very convenient to Convention Center and Reading Terminal Market but a bit of a hike (moreso than it seemed on Google maps) from some of the major historical cites in Old City. If your trip is mostly for Old City, I'd stay closer especially since you have to walk through some less-than-nice areas (not unsafe just people spread out with blankets, asking for money) depending on which street you're going toward. Not a huge deal just would rather have been closer to the main sites.

2026-08-17 • via Tripadvisor
B
Björn • family_with_children • be
9
2026-08-17 • via Nuitee
M
Milena • solo_traveller • it
9
Pros:

Il bagno molto funzionale .
La colazione molto soddisfacente .

Cons:

I materassi non confortevoli

2026-08-16 • via Nuitee
B
Balázs • solo_traveller • hu
6
Pros:

Nice design, good location

Cons:

Dirty room, despite the nice design the room was shabby and dirty, dusty and sticky.. The worst one was very loud and you couldn't turn it off because the button was stuck.

2026-08-16 • via Nuitee
7
715Cookie • Business
10
Great place in the heart of Philly
Pros:

Loved this hotel! The interior is beautiful and filled with art and not corporate or generic at all. It feels special and unique to Philly. My room was spacious and comfortable. The staff was warm and friendly and very helpful. The lobby is always hopping in an energetic festive way, and some evenings there is live music. Particular shout out to my girl Devin, who helped me with all sorts of things, from printing to walking recommendations.

2026-08-15 • via Tripadvisor
H
Heleen • family_with_children • be
9
Perfecte ligging voor een kort bezoek aan de stad
Pros:

Dit is een trendy hotel in het hartje van de moderne stad, vlakbij alle bezienswaardigheden. Ook de oude stad is op een comfortabele wandelafstand.
De bedden zijn ook zeer goed. Op de kamer is er een Nespressomachine met gratis koffie en thee.

Cons:

/

2026-08-15 • via Nuitee
N
Nikola • family_with_children • rs
8
Great central location, safe and clean, but overpriced with poor bathroom privacy
Pros:

The hotel is located right in the center of the city. Although Philadelphia has a major issue with homelessness and can feel unsafe, this hotel felt incredibly secure. The room was small, but spotlessly clean. Unlike most US hotels, the air conditioning here was quiet and very pleasant, which made up for the windows that couldn't open. The made-to-order breakfast had a small selection, but everything was beautifully prepared and the staff was extremely friendly and attentive. The valet parking was very expensive, but the valets were fantastic every single day—fast, professional, and they even took photos of the car before taking it over each time

Cons:

The hotel is simply way too expensive for what it offers. Once again, we encountered a terrible bathroom design with sliding doors that offer absolutely no privacy—you can literally see everything inside the toilet and shower. Even though we booked for 4 people, there were only 2 cups and 2 glasses provided. There was an espresso machine in the room, but the pods were never refilled, and we couldn't even find compatible ones to buy at the CVS next door.

2026-08-15 • via Nuitee