Canopy By Hilton Philadelphia Center City

Hotels
•
Canopy by Hilton
9 (838 reviews)
1180 Ludlow Street , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Delicious food
Cons:
City view disappointment
Soft beds
Noise from neighboring dogs

Categories

Cleanliness
8.39
The hotel was spotlessly clean, although there were some issues mentioned regarding room view and upgrades.
Service
9.36
The staff were consistently described as friendly, accommodating, and helpful throughout the reviews.
Location
9.9
Multiple reviews highlighted the perfect location for walking to main destinations in Philadelphia.
Room Quality
8.85
The rooms were generally described as good-sized and comfortable, with a few issues reported about bed softness.
Amenities
8.38
Amenities were appreciated, especially the dining options, but a few reviews indicated areas for improvement.
Value for Money
8.34
There was some disappointment with extra fees paid for city view rooms that did not meet expectations.
Food and Beverage
9.39
Dining at the hotel received high praise for food quality and service.
Overall Experience
9.36
Overall, guests expressed satisfaction with their stays and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:54

Property Description

Luxurious Accommodation

Experience comfort and style at Canopy By Hilton Philadelphia Center City. Our hotel offers modern and air-conditioned rooms equipped with all the amenities you need for a relaxing stay, including a flat-screen TV, a coffee machine, and a private bathroom. Upgrade to a room with a kitchenette for added convenience during your visit to Philadelphia.

Convenient Facilities

Enjoy the convenience of our on-site restaurant, fitness centre, and business centre during your stay. With free WiFi throughout the property, a 24-hour front desk, and a shared lounge, we ensure all your needs are met. Start your day right with an à la carte breakfast before exploring the nearby attractions.

Prime Location

Situated just steps away from Pennsylvania Convention Center and minutes from Liberty Bell, our hotel is the perfect choice for both leisure and business travelers. Explore the city with ease, as popular museums and landmarks are within walking distance. Book your stay at Canopy By Hilton Philadelphia Center City now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 69 per day.

Location

Guest Reviews

9
Based on 838 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
C
Crystal • couple • us
10
2026-06-29 • via Nuitee
M
Melissa • family_with_children • us
10
Great place to stay in central Philadelphia!
Pros:

Good value, great service, nice restaurant, and excellent location.

2026-06-28 • via Nuitee
5
51nikin • Business • Houston, Texas
10
Great Hotel in a Great Location
Pros:

This is such a gem of a hotel in Philly. The staff was wonderful and the room was spacious and well laid out. Steve at the bar was excellent. The hotel is very centrally located whether for business or for a historical leisure visit. This will be my go-to hotel in Philly.

2026-06-27 • via Tripadvisor
T
Traci • extended_group • us
10
2026-06-27 • via Nuitee
Z
ZAK • couple • au
8
2026-06-27 • via Nuitee
L
Lucie • family_with_children • us
5
Cons:

Upon arrival, rooms were not ready until 7pm. We never received a notification and had to wait around the hotel to finally get into the rooms. The staff was completely overwhelmed. We stayed here during the World Cup which you would think would be managed with even more precision and care but it was the opposite experience. The next day, our rooms were not cleaned (we stayed 3 nights), it took the valet over 1 hour to retrieve our car, and the staff was expressing to patrons how they were going to have breakdowns if this continued. I totally appreciate how hard this work is but paying nearly $2000 to stay there for a few nights and it being a 4-star hotel, one would expect a lot better. The hotel itself is nice, location great, but next time, Hilton, do better.

2026-06-25 • via Nuitee
S
Steger 何金鹏 • solo_traveller • us
8
2026-06-21 • via Nuitee
Z
Zhanna • family_with_children • kz
7
В целом ок на 1-2 суток
Pros:

Хорошее расположение

Cons:

Завтраки безвкусные, недалеко есть Старбакс, можно там позавтракать

Нет даже тапочек, не говоря о халатах, чайника в номере нет

2026-06-16 • via Nuitee
A
AAFuller2 • Family • San Francisco, California
10
This is an Excellent Hotel
Pros:

This hotel was excellent in every way. From the porter to the cleaning staff.. Food was delicious. The front desk staff was friendly and efficient. Decor was fun and elegant. Please thank everyone for us.The Four Seasons needs to take lessons from you. Great job!

2026-06-13 • via Tripadvisor
J
Jason • couple • us
7
2026-06-13 • via Nuitee
K
Karen • solo_traveller • us
10
Great location for Philly History Trip!
Pros:

Perfect location! Convenient to tours & historic sites! Very close to Reading Market & high-end dining as well!

Cons:

A little pricey for even a luxury hotel! $700 per night feels a little excessive! Very nice property though! Very clean & comfortable! Excellent staff! Great restaurant!

2026-06-04 • via Nuitee
I
Islambek • solo_traveller • uz
6
2026-06-03 • via Nuitee
E
erino277 • Couples
10
Boutique experience with Hilton standards :)
Pros:

Denzel and Sony of the front desk were the best! Wish we could have stayed longer at this beautiful hotel. Thank you.

2026-06-01 • via Tripadvisor
A
Alexis • extended_group • us
10
Our staty was very convenient and pleasant.
Pros:

The property was in a centralized location, staff was attentive and pleasant. I will definitely come back to this hotel.

Cons:

I didn’t like the prices were gouged for, all the mirrors were in the restroom and the natural light is wonderful. However, there needs to be better lighting.

2026-06-01 • via Nuitee
G
Gustavo • solo_traveller • br
10
2026-06-01 • via Nuitee
R
Rosele • extended_group • br
8
2026-05-28 • via Nuitee
M
Makiese1 • Couples
4
Disappointing stay – would not recommend
Pros:

Disappointing stay – would not recommend

Main Concerns:
1. Missing basic amenities: no room service, no microwave.
Very slow or unfulfilled requests: over 1 hour for an iron; housekeeping never came (room not cleaned during 3-night stay).
2. Security issue: room door left open after iron delivery.
3.The food in the restaurant was also disappointing.

Staff were friendly, and location (central) and room size were good. However, overall experience was not high-end.

2026-05-27 • via Tripadvisor
Y
Yvonne • family_with_children • de
6
Pros:

Gute Lage, optisch schön

Cons:

Nicht sehr freundliches Personal, kein echtes commitment, Betten zu weich, Dusche ging nur sehr spärlich, Clo lief nicht richtig

2026-05-27 • via Nuitee
G
GenevaLand • Solo travel • Washington DC, District of Columbia
10
Great location, nice style
Pros:

I love the hip style of this hotel. Location is great - walking distance to all the tourist sites. Staff was friendly and efficient. I appreciated the early check in, upgraded room, and late check out. My room was spacious and comfortable. My only issue was the very loud HVAC. I had breakfast twice in the restaurant and both times it was disappointing.

I highly recommend this hotel.

2026-05-18 • via Tripadvisor
L
Lisa • family_with_children • us
9
2026-05-12 • via Nuitee