The Wellington Arms - Basingstoke-Reading

Hotels
9 (1446 reviews)
Basingstoke Road , Heckfield , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Comfortable rooms
Beautiful decor
Cons:
Cleanliness issues
Parking difficulties during events

Categories

Cleanliness
7.5
There were significant issues with cleanliness, including unclean bathrooms and unpleasant odors.
Service
9.5
The staff were consistently praised for their friendliness and professionalism.
Location
9
The location was generally well-received, though parking was noted as a concern during busy periods.
Room Quality
9
Rooms were described as cozy and comfortable, with some positive mentions of decor.
Amenities
8.5
Amenities were satisfactory; however, some issues with the wifi and fitness center location were noted.
Value for Money
9.5
Guests felt they received good value based on the service and experience overall.
Food and Beverage
9.5
Food, including breakfast, received positive feedback, being described as delicious and well-prepared.
Overall Experience
9.5
Despite some cleanliness issues, the overall experience was positively highlighted by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:26

Property Description

Luxurious Garden and Terrace
Experience a tranquil stay at The Wellington Arms with its captivating garden and relaxing terrace, perfect for unwinding after a day of exploration.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar, offering a delightful selection of dishes and beverages to satisfy your cravings.

Convenient Amenities
Benefit from the 24-hour front desk, luggage storage, and complimentary WiFi during your stay, ensuring a seamless and enjoyable experience at The Wellington Arms.

Book now to immerse yourself in the charm and comfort of The Wellington Arms in Heckfield.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1446 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9.5
L
Laura couple gb
4
Disappointing - trying to be something it’s not and can’t get basics right like having pillow protectors
Pros:

Hotel manager and breakfast manager were very professional and friendly. Nothing was too much trouble.
Breakfast was lovely and beautiful produce.

Cons:

No pillow protectors, no mattress protector, no duvet (just a sheet?), cups are insufficient for the coffee machine, wardrobe door knob missing so was just a sharp screw, shower gel and shampoo canisters empty, steps upstairs to the room are dangerous and tread had come off sitting waiting to be fixed causing a trip hazard, work van on the car park with lads smoking cannabis and drinking lager, asked the barmaid for specials and to know the steak cuts and she just gave us a menu.
Restaurant food was nice but way over priced (£20 for a burger and fries/£14 prawn cocktail).

2026-07-04 via Nuitee
B
Bradford solo_traveller gb
10
Amazing Food and Bedrooms
Pros:

This is a quality run traditional old pub with beautiful interiors in both the dinning areas and the rooms. Just a short drive out of Reading and well worth the effort to get out of the city.

Cons:

Only small issue is proximity to the road, which on the East side rooms can get a tiny bit noisy. In summer with windows open it’s more noticeable. This is not prohibitively loud so it’s still easy to get a good nights sleep.

2026-07-02 via Nuitee
D
Dee solo_traveller gb
10
2026-07-02 via Nuitee
J
James solo_traveller ie
5
2026-07-02 via Nuitee
J
Joseph solo_traveller gb
8
Nice
Pros:

Location, price, food, staff

Cons:

Cleanliness,

2026-07-02 via Nuitee
L
Lindy couple gb
7
We would be happy to stay there again as the location was ideal.
Pros:

Good location, and friendly staff.
Good choice of breakfast.

Cons:

It was a warm day and although a fan was put into our room, the room was stifling.
Opening the windows did not help as there was some kind of industrial fan making a noise. Do not know if it came from the kitchen.

2026-07-01 via Nuitee
M
May extended_group es
8
Very enjoyable
Pros:

Excellent menu,cooked and presented well.

2026-06-30 via Nuitee
D
Dawn solo_traveller gb
6
Pros:

Beautiful setting, lovely venue for a special occasion, tables were set out beautifully.

Cons:

We had booked in advance for a surprise 25th wedding anniversary meal. There were 16 of us in total, and we had to choose our meals and pay a £10 deposit well over a week before we were due. This wasn't a problem, however when it came to the day of our meals we were told that some were no longer available and we had to choose a different ones?
The rooms were lovely, but no air con and it was stifling. 1 bottle of luke warm water, tiny cups and fancy teas & espresso coffees, it would have been nice to have a selection & an instant coffee.
Sounds picky but it was pricey.

2026-06-30 via Nuitee
D
david couple gb
5
2026-06-28 via Nuitee
L
Lancaster couple gb
8
enjoyed it
Pros:

Good quality property with a lot of nice little touches which you only expect in expensive places, bath robes and good towels for example

2026-06-28 via Nuitee
J
JAMES couple ie
8
very happy.
2026-06-27 via Nuitee
H
Helen solo_traveller gb
8
Would definitely stay again and take my dog.
Pros:

The aesthetic was lovely, very cosy and relaxing bar and dining area, nice convenient room close to all facilities and good car park. TV with bed area was perfect, nice large screen. The Caesar salad was delicious!

Cons:

There was no Malibu or raspberry gin in the bar, the only two drinks I like and that all pubs stock routinely. The food menu was extremely limited, I had to order a salad but they were kind enough to add chicken. The WiFi was hit and miss, but could have been down to the extreme heat. Bathroom was an accessible one, so not very attractive or welcoming just functional.

2026-06-24 via Nuitee
C
Carole solo_traveller gb
7
Pros:

The size of the room

Cons:

The ground floor rooms would have benefitted from blinds

2026-06-24 via Nuitee
K
Kees extended_group nl
8
Nice Hotel with high Service.
Pros:

Price and Services

Cons:

Location is beside an road.

2026-06-23 via Nuitee
G
Greenwood solo_traveller gb
8
2026-06-23 via Nuitee
H
Hiran solo_traveller hu
8
Pros:

Comfortable bed. Good breakfast.

Cons:

No lift to the first floor. Random noise coming from the washbasin when water is drained from other bathrooms. Different check out times for indirect bookings! Overhead shower head blocked with limescale.

2026-06-22 via Nuitee
B
Barbara solo_traveller de
10
Ein Ort zum ankommen und genießen.
Pros:

Die Unterkunft war wunderbar, klassisch, im Stil gehalten, sehr schön!

Cons:

Alles war gemütlich, sauber und zum erholen auf einer langen Reise sehr geeignet.

2026-06-15 via Nuitee
P
Paul couple gb
10
Lovely day the stuff and the food were amazing and the garden area was lovely for a drink on a summers day
Pros:

The room was lovely. Very welcoming for our dog with treats.
The food in the restaurant was amazing.
The reception staff also recommended a local 3 Mile walk with our doggy which was very scenic.

Cons:

Just the main road but it didn’t put us off.

2026-06-14 via Nuitee
G
geoff solo_traveller gb
8
2026-06-14 via Nuitee
D
David extended_group gb
10
Group booking, all positive about the stay.
Pros:

I'm responding on behalf of my guests that I put up in the hotel, and the feedback they gave me. Overall the feedback was excellent, the rooms were very nice, clean and they were happy with the overall stay. They loved the breakfast so a very positive feedback.

2026-06-11 via Nuitee