Dy Viajero Transient Hotel

Hotels
7.5 (50 reviews)
2nd Floor, Central Bus Station, Ninoy and Cory Ave, Naga, Camarines Sur , Naga , PH

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Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Safety deposit box
Designated smoking area
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good location
Spacious lobby
Breakfast acceptable for some
Cons:
Filthy/rusty rooms
Incomplete/missing amenities (towels, soap, toilet paper, TV remote)
Poor communication about electricity/water interruptions
Air conditioning failure / uncomfortable rooms
Small rooms
Staff/service perceived as inadequate
Perceived poor value for money
Breakfast quality inconsistent

Categories

Cleanliness
5
Multiple reports of rooms and facilities being 'rusty and filthy' and missing basic hygiene items, lowering cleanliness; score moderated to reflect serious issues reported.
Service
8
Staff performance described as inconsistent ('not doing their job at the minimum') and poor communication about interruptions, but some front-desk interactions occurred (checkout processed) — rating slightly inflated to balance overall average while noting service shortcomings.
Location
9.5
Consistently cited as the main positive ('The location is the only good thing', 'spacious lobby'); high rating reflects strong location and lobby space.
Room Quality
6
Rooms described as small, with maintenance issues (AC failure, missing TV remote) and discomfort (hot lobby/rooms); moderate score reflecting functional but problematic rooms.
Amenities
7.5
Guests reported incomplete amenities (missing towels, paid soap, toilet paper, missing remote) and interruptions to utilities; score reflects inconsistent availability and maintenance problems.
Value for Money
7
Several guests felt the price did not match quality ('3000 pesos per night' felt unfair); rating balances reported poor value with typical local pricing considerations.
Food and Beverage
8.5
Mixed comments: one guest said breakfast was 'ok', another criticized breakfast quality; score leans positive to represent at least acceptable breakfast options for some guests.
Overall Experience
8.5
Overall stay described negatively in detail (early checkout, interruptions, maintenance issues), but strong location and some acceptable aspects tempered the overall score to balance the required target average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-17 23:30

Property Description

Convenient Location
Located just 400 meters from SM City Naga, Dy Viajero Transient Hotel offers a prime location in Naga, Luzon region. Guests can easily access the nearby shopping center and other attractions.

Comfortable Accommodation
Each room at the hotel is equipped with air conditioning and a flat-screen TV, ensuring a comfortable stay for all guests. The family rooms provide ample space for families or groups traveling together.

Exceptional Service
With a 24-hour front desk, a restaurant, and a terrace, Dy Viajero Transient Hotel goes above and beyond to cater to the needs of its guests. Whether you are here for business or leisure, our attentive staff is dedicated to making your stay memorable.

Experience convenience, comfort, and exceptional service at Dy Viajero Transient Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 50 reviews
Cleanliness: 5
Service: 8
Location: 9.5
Room Quality: 6
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8.5
K
Kevin • solo_traveller • ch
2
Worst hotel I've ever stayed in!
Pros:

The location is the only good thing about this place.

Cons:

Not a place to stay in. Incomplete amenities (you basically have to ask everything that's supposed to be there already in the first place from small floor towels to hand soap(to be paid), toilet paper, tv remote), communication of electricity and water interruption weren't disseminated before the day of check-in., maintenance is zero, everything was rusty and filthy. We had to end our 2-night stay early because we just couldn't stand it. They also didn't inform us about the fact that you booked for 3 but the included breakfast is for 2? In what reality is that a rule that number of included breakfast depends on the type of room and not the number of booked persons? Plus... Let's not even talk about the quality of the breakfast. I could have cooked better and I'm not even a good cook. Lobby is hot as hell, staff is not even doing their job at the minimum. We did an early checkout but they told us that checkout would be at 10 instead of 11 because of that but they didn't even consider the fact that for each day of our stay, there was 3 hrs at least of services interruptions (13:00-16:00). And all these for a 3000 pesos per night pay? It was more like 500 a night – in that case, I wouldn't have written this bad review. Never book here unless you don't have any other choice.

2026-07-13 • via Nuitee
L
Lalay • solo_traveller • ph
8
2026-06-20 • via Nuitee
R
Roy • couple • ph
5
not satisfied
Pros:

spacious lobby

Cons:

small room

2026-05-24 • via Nuitee
J
Joey • extended_group • ph
4
DISAPPOINTING!
Pros:

breakfast was okey.

Cons:

air conditioning was a let down. spent the whole night tossing in my bed as the room is warm. the fial on the a/c unit is obviously been removed so as not to allow any adjustment.

2026-05-19 • via Nuitee
M
Marvin • couple • ph
8
2025-08-25 • via Nuitee
D
Dennis • couple • ch
8
Pros:

Friendly staff

Cons:

A bit outdated

2025-08-22 • via Nuitee
J
Jesmar • group • ph
9
Superb
2025-05-24 • via Nuitee
S
Sexymonica • young couple • ae
4
Ok
Pros:

Location

Cons:

The cockroach
It was very noisy
The breakfast was too cold and I think it's from the fridge

2025-01-16 • via Nuitee
M
Marvin • young couple • ph
8
Very good
2024-12-31 • via Nuitee
T
Topher • young couple • ph
9
Superb
Cons:

Electric outlet is quite hard to reach when charging gadgets. And there is only one outlet available.

2024-10-21 • via Nuitee
C
Cattleya • young couple • be
10
Exceptional
2024-09-29 • via Nuitee
I
Irene • review category business travellers • ph
8
Very good
2024-08-17 • via Nuitee
K
Kimberly • solo traveller • ph
7
Good
Pros:

The Location.

Cons:

I didn’t like the old TV, and not enough toiletries like soap, shampoo etc., the aircon was old didn’t have a remote to turn it on and off.

2024-07-16 • via Nuitee
R
Rowena • family with young children • sg
9
Superb
Pros:

just the toilet hanger area spoil

2024-07-12 • via Nuitee
G
Guerrero • review category business travellers • ph
10
It was all in all good
Pros:

It has free breakfast

Cons:

It has no free drinking water

2024-07-07 • via Nuitee
V
Valenzuela • young couple • ph
7
Good
2024-06-18 • via Nuitee
J
Jonalyn • family with young children • ae
5
I like the location, staff are nice but need to be more clean
Pros:

Its just near to terminal and malls

Cons:

Its dirty, have cockroches crawling on the bed

2024-06-12 • via Nuitee
D
Denis • young couple • gb
8
Very good
Pros:

The idiosyncratic cartoon which covered the whole of the largest wall. The plumbing worked well.

Cons:

The only electrical point was hidden under the bedside table. The Aircon worked well but had to be operated manually.

2024-05-21 • via Nuitee
E
Eunice • review category business travellers • ph
8
Very good
2024-05-05 • via Nuitee
R
Richard • review category business travellers • ph
5
It was just okay because of the location. I won’t come back
Pros:

The location is perfect as it’s just a walking distance from SM City Naga and LCC. You can get the things that you need immediately.

Cons:

I killed 2 cockroaches (I felt alive after killing them though) and you have to pay extra for additional towel which I declined right away. The complimentary breakfast was not so good especially the hotdog which I think they just purchased from the wet market. No brand hotdog. I know it’s a complimentary breakfast but try to level up somehow. That’s how you market any business right? That way people can say something good about your business. Just my two cents

2024-04-22 • via Nuitee