Hotel & Suites en Cuenca, Venue Batán

Hotels
9.2 (84 reviews)
AV 12 DE ABRIL GUAYAS , Cuenca , EC

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great breakfast
Good location
Cons:
Closets smell bad
Rooms need refresh
Minor staff issues

Categories

Cleanliness
8.38
Closets smell bad, negative sentiment noted.
Service
9.35
La atención del personal was appreciated, with minor issues.
Location
9.89
Excellent location near medical appointment and river view.
Room Quality
8.34
Rooms needed a refresh; painting and new flooring would be great.
Amenities
9.37
Facilities are modern and well maintained.
Value for Money
9.33
Good value considering the comfort and convenience.
Food and Beverage
9.38
Delicious breakfast and overall food quality appreciated.
Overall Experience
9.55
Overall pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:04

Property Description

Luxurious Accommodation
Venue Hotel, a 4-star property in Cuenca, offers a perfect blend of comfort and elegance. Each room features modern amenities like a flat-screen TV, private bathroom, and a balcony with stunning city views. Some rooms even boast picturesque river views and a cozy patio for relaxation.

Convenient Facilities
Guests can enjoy free WiFi throughout the property, 24-hour front desk service, and airport transfers for a hassle-free stay. The hotel also provides free private parking, a garden to unwind, and a restaurant and bar for delightful dining experiences.

Prime Location
Situated just 2.7 km from Pumapungo Museum, Venue Hotel is close to various attractions including Tomebamba River and Modern Art Museum. With easy access to the airport, this hotel is the ideal choice for travelers seeking luxury and convenience.

Book your stay at Venue Hotel now for an unforgettable experience in Cuenca!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Location

Guest Reviews

9.2
Based on 84 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 8.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
M
Milan • solo_traveller • de
4
Kein Hotel für einen längeren Aufenthalt
Pros:

Ein wunderschönes kleines Hotel in bester Lage.

Cons:

Die Mitarbeiter an der Rezeption sprechen kein Englisch. Ich konnte meinen Aufenthalt nicht verlängern.
Mein Auto wurde auf dem Hotelparkplatz von einem anderen Auto blockiert.
Appartment mit Küche, aber leer – ohne Gabel oder Messer

2026-09-16 • via Nuitee
J
Jose • extended_group • ec
9
2026-08-20 • via Nuitee
A
Adrian Figueroa • solo_traveller • ec
8
2026-06-04 • via Nuitee
C
Catherine • family_with_children • ec
10
ESTANCIA EXCELENTE PARA PASEAR EN FAMILIA
Pros:

LIMPIEZA Y ORGANIZACION EXCEPCIONAL
EXCELENTE UBICACION
PERFECTO DESCANSO EN FAMILIA
COMODIDAD Y ELEGANCIA

Cons:

NO APLICA

2026-05-18 • via Nuitee
F
Fernanda • family_with_children • ec
10
cómoda
Pros:

La habitación, el agua caliente y el buen desayuno.
Además esta cerca al lugar adonde realizaría la cita médica

Cons:

Que la puerta del garaje la dejaron abierta en la madrugada

2026-01-19 • via Nuitee
F
Fausto • family_with_children • ec
9
Buen servicio
Pros:

La atención del personal

Cons:

Un foco estaba quemando pero nada mas

2026-01-19 • via Nuitee
M
mazo04 • family_with_children • ve
9
la mejor noche, lindo amanecer
Pros:

La vista es genial, la suite es grande

Cons:

el parqueadero es incomodo , la distribicion es en forma triangular y dificil de parquear, la suite incluye un sofa cama pero no hay sabanas ni almohadas extras para poder utilizarlo, eldesayuno es bueno pero es incomodo el bufe ,para servirse porque todo esta pegado y uno choca con otros comensales al nomento de servirse, no hay ascensor.

2026-01-07 • via Nuitee
J
Jaramillo • extended_group • ec
10
2026-01-04 • via Nuitee
A
Andy • family_with_children • ec
9
2026-01-01 • via Nuitee
C
Carlos • solo_traveller • ec
10
2025-12-06 • via Nuitee
O
Otalvaro • solo_traveller • co
9
Pros:

Muy bonito y elegante

Cons:

El personal de cocina, poco amable

2025-11-29 • via Nuitee
C
Chele_s • family_with_children • sv
9
2025-10-13 • via Nuitee
A
Andrea • couple • ec
10
2025-10-10 • via Nuitee
F
francisco • extended_group • ec
10
2025-09-18 • via Nuitee
P
Paola • solo_traveller • ec
9
Modern and clean
Pros:

All is New! Clean and comfortable. River view of the restaurant is amazing.

Cons:

Closets smell bad

2025-09-04 • via Nuitee
C
Carlos • solo_traveller • ec
10
2025-08-31 • via Nuitee
A
Andres • family_with_children • ec
8
Pros:

Bien el desayuno

2025-08-28 • via Nuitee
N
Nahomi • family_with_children • ec
10
Instalaciones limpias, cómodas, amplias y delicioso desayuno.
Pros:

Instalación muy linda y moderna

Cons:

Nada

2025-08-24 • via Nuitee
R
Richard • solo_traveller • us
8
Nice stay in a great location.
Pros:

Location and breakfast

Cons:

Rooms needed a small refresh. Painting and new flooring would be great.

2025-08-22 • via Nuitee
S
Sánchez • couple • ec
10
2025-07-17 • via Nuitee