COUNTRY INN MOTEL

Hotels
6.3 (59 reviews)
2644 Southwest Loop 410 , San Antonio , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Private parking
See all facilities

Review Highlights

Pros:
Convenient location
Food and beverage options available
Cons:
Unclean rooms
Poor customer service
High additional fees

Categories

Cleanliness
3.05
Room had roaches, mold, and stained linens.
Service
5.05
Front desk service was rude and unhelpful.
Location
9.05
Convenient location for business travelers.
Room Quality
4.05
Room conditions were old and unsatisfactory.
Amenities
7.05
Limited amenities mentioned; more information needed.
Value for Money
6.05
Not a good value given the poor room conditions.
Food and Beverage
9.05
No specific mentions of food or beverage quality.
Overall Experience
7.05
Overall experience marred by initial check-in issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:08

Property Description

Convenient Location
Located just 12 km from SeaWorld San Antonio, COUNTRY INN MOTEL offers a prime spot for guests to explore the city's top attractions. With easy access to Ripleys Believe It Or Not Museum, Henry B Gonzalez Convention Center, and The Alamo, our hotel is the perfect choice for travelers looking to experience the best of San Antonio.

Comfortable Accommodation
Our family rooms are designed to provide a cozy and relaxing stay for our guests. Each unit is equipped with a spacious seating area, a flat-screen TV with cable channels, and a private bathroom with all the necessary amenities, ensuring a comfortable and enjoyable experience during your visit.

Exceptional Service
At COUNTRY INN MOTEL, guest satisfaction is our top priority. Our friendly staff at the reception is always ready to assist you with any information you may need to navigate the area smoothly. Whether you're here for business or leisure, we strive to make your stay memorable and hassle-free.

Book your stay at COUNTRY INN MOTEL now and enjoy a convenient and comfortable experience in San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.3
Based on 59 reviews
Cleanliness: 3.05
Service: 5.05
Location: 9.05
Room Quality: 4.05
Amenities: 7.05
Value for Money: 6.05
Food and Beverage: 9.05
Overall Experience: 7.05
R
richey • couple • us
4
Very noisy
Pros:

No breakfast

Cons:

Put more towels in room

2026-08-03 • via Nuitee
R
Ruth Hernandez • solo_traveller • us
8
country inn stay but in the cit
Pros:

I like that the motel is a quiet atmosphere and that the motel is clean, the rooms are roomy, and that the property is small compared to large hotels with not too many people roaming on property. Everyone keeps to themselves and there is plenty of privacy not only from other guests but from management.

Cons:

If I were to have one negative thing I'd say that there should be more small tables like the one room I just did happen to get in order to place my luggage on top that way it's not on the floor or on the bed. I'd also like to have all lights working It actually just needs light bulbs. But over all I give this place a thumbs up and highly recommend it for it's convent location and staff is very nice.

2026-07-10 • via Nuitee
H
Hernandez • couple • us
9
2026-07-03 • via Nuitee
R
Roxanne • couple • us
6
2026-06-19 • via Nuitee
R
Randal • couple • us
9
Satisfied
Pros:

Location

Cons:

Dated, ptac unit noise

2026-04-10 • via Nuitee
R
Randal • couple • us
9
Will stay again
Pros:

Location and price

Cons:

A/c was i bit funky

2026-03-06 • via Nuitee
A
Augustine • solo_traveller • us
7
2026-03-04 • via Nuitee
J
Jolaine • partner
6
Pros:

The lady who checked me in was sweet. However it was difficult to hear her though the glass. She also wasn’t able to photocopy my ID so I had to wait over an hour to get my ID back. Once we got in our room there was no ice bucket, only one washcloth and it was sweltering. This was ok for us since it was way last minute, and it cooled rather quickly. The toilet also had issues with flushing, and on looking into the tank the flapper valve needs replacing. Other than that it wasn’t bad.

2025-09-25 • via Nuitee
H
Hannah • family_with_children • us
1
AWFUL!!
Pros:

Nothing at all

Cons:

I want to share my experience during a recent business trip with my daughter and I. My husband was due to stay for just two nights before heading back to Austin, where he was working. Upon our arrival, I encountered a rather unpleasant situation with the elderly gentleman at the front desk. He insisted that my daughter and I sit outside with our belongings and told us he would wait for my husband to arrive around 6 PM, which I had already communicated during check-in. I questioned him, asking if he expected us to endure the sweltering 100-degree heat until then. He eventually agreed to give us a key, but instructed us to wait outside.

I complied and waited patiently, but after a significant amount of time without any updates, I went back inside. Once again, he reiterated that he would wait for my husband. I reminded him that my husband would not arrive until around 6 AGAIN. Finally, after some back-and-forth, he decided to give me a key then had me sign a card. To my surprise, he then took a phone call with his son, speaking in a language I didn’t understand and putting the phone on speaker. His son questioned our booking, asserting that we only had two people listed. I explained that my husband would join us for Friday and Saturday before leaving early Sunday morning. In response, the desk clerk informed me that I would have to pay an additional $45 for him. I objected, pointing out that he would only be there for two nights. He then told me to pay $25 instead, which I did. With an air of rudeness, he urged me to go get the money and shooed me away.

Once I finally arrived in my room, I was appalled by the conditions. The bed felt like it was from the 80s, with hard springs sticking out. I noticed roaches everywhere, mold in the bathroom, and old towels that were yellow with black spots. The pillows and blanket had large blood stains, and there were disturbing marks on the walls and ceiling that looked like old blood.

2025-08-29 • via Nuitee
P
Penny
4
Pros:

Cleanliness not so good . Sheets were dirty and stained . Toels were same .

2025-08-15 • via Nuitee
G
George • solo_traveller • us
10
2025-08-08 • via Nuitee
V
Victor • couple • us
10
2025-07-25 • via Nuitee
P
Paredes • family_with_children • us
8
2025-07-19 • via Nuitee
B
Brenda • family with young children • us
1
Poor
Cons:

Roach was seen in bathroom. Tiles were cracked, bed was hard, the room wasn’t clean. I will never ever stay here again!

2025-04-25 • via Nuitee
D
Day • review category business travellers • us
10
Exceptional
Pros:

I stay here whenever I’m in town on business. It’s clean quiet and friendly

2025-04-18 • via Nuitee
V
Verified traveler
4
Okay
Pros:

Fairly clean, top bed comforter is stained and dirty, bed sheet had a burn hole in it, micro fridge was noisy, manager seems stressed out, but its a decent place to stay if you bring your own pillows and a sleeping bag, quiet, but bad for night workers.No restaurants near to walk to but that stops a roach problem.

2025-02-01 • via Nuitee
B
Brent • young couple • us
1
Bad
2024-12-18 • via Nuitee
P
Pete • review category business travellers • us
9
Superb
2024-10-18 • via Nuitee
P
Pete • review category business travellers • us
8
Very good
2024-10-13 • via Nuitee
P
Pete • review category business travellers • us
8
Very good
2024-10-08 • via Nuitee