Palacio Canton Hotel - Valladolid

Hotels
7.8 (206 reviews)
35-37 Calle 40 187 , Valladolid , mx
+52 985 204 2541

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
6.38
Multiple reviews highlighted cleanliness issues, with specific mentions of rooms not being clean and unpleasant odors.
Service
8.85
Many reviews noted friendly service, but some experiences indicate inconsistency; overall, the service was generally satisfactory.
Location
9.39
Frequent praise for the location being close to central attractions and convenient.
Room Quality
7.34
Room quality received mixed feedback; some found them comfortable while others noted issues like noise and lack of windows.
Amenities
7.37
Amenities were mentioned, with a positive note on the courtyard but criticism about inconsistent quality of bathrooms.
Value for Money
7.83
Reports of good value for the price paid, but some guests felt amenities didn’t match expectations.
Food and Beverage
6.88
Food was mentioned as lacking in quality, particularly breakfast options which were criticized.
Overall Experience
8.35
Typically positive experiences noted despite some issues; overall, guests felt it was a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:05

Property Description

Luxurious Adults-Only Oasis

Stunning Outdoor Pool and Garden Retreat
Indulge in a relaxing stay at Palacio Canton, where you can unwind by the outdoor swimming pool set amidst lush gardens. Enjoy the tranquility of the terrace and soak up the sun in this serene adults-only oasis.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Some units even boast balconies for a picturesque view. Rest easy with our quality bed linen and towels provided for a restful stay.

Convenient Services and Accessible Location
Benefit from our attentive room service, 24-hour front desk, and currency exchange during your stay. Explore the nearby Chichen Itza or take advantage of the paid airport shuttle service to Cancún International Airport. Book your escape at Palacio Canton now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

7.8
Based on 206 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.39
Room Quality: 7.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.35
M
Maëlle • couple • fr
7
Pros:

Les parties communes sont grandes, la piscine est très jolie et confortable. Le personnel est présent 24h/24, très agréable et parle anglais ! L’hôtel se situe en plein centre ce qui permet de tout faire à pied facilement.

Cons:

Il y avait des cafards et de la moisissure dans notre salle de bain.

2026-08-29 • via Nuitee
V
Valeria • couple • es
6
2026-08-21 • via Nuitee
V
Valerio • solo_traveller • it
8
2026-08-21 • via Nuitee
I
Isver%20Parodi • extended_group • ar
8
Pros:

ubicacion
piscina

2026-08-20 • via Nuitee
R
Raquel • couple • es
8
Pros:

Estaba muy céntrico, la cama era cómoda y había aire acondicionado. La piscina era tranquila

Cons:

Nos tocó la habitación 1 y se escuchaba a todos los huéspedes que entraban. Había mucho ruido y por la noche no se descansaba del todo bien ya que la ventana da al pasillo del hotel por donde pasa todos los huéspedes

2026-08-20 • via Nuitee
J
JULIO CESAR • solo_traveller • mx
9
2026-08-09 • via Nuitee
I
Ivan LIBERT • solo_traveller • gp
6
Central & Vintage
Pros:

Le decorum extérieur avec un côté vintage charmant & l'emplacement central avec un parking à proximité.

Cons:

La chambre un peu trop vétuste & exiguë avec une connexion Wifi capricieuse à améliorer.

2026-08-08 • via Nuitee
C
christine • family_with_children • es
9
Pros:

Delightful decor in hotel as a whole. Rooms quite spacious, comfortable and with good Aircon

2026-08-04 • via Nuitee
E
Ermelinda • solo_traveller • sv
6
Podría haber sido mejor
Pros:

La ubicación

Cons:

La ropa de cama estaba sucia, tenía manchas y pelos, no la habían cambiado de los huéspedes anteriores y el baño olía mal

2026-07-18 • via Nuitee
R
Robin • solo_traveller • fr
8
Pros:

La piscine ,l'accueil ,le hamac

2026-07-17 • via Nuitee
F
Flores Lopez • solo_traveller • mx
5
Pros:

La regadera del baño ,las camas muy comodas

Cons:

El señor que me recibió no me quería dar estacionamiento, tuve que exigirlo, me decía que dejara mi coche en la calle y cuando entro mi nieta de 10 años me dijo que ella ya pagaba y yo reserve también su lugar ya estaba pagado y no tuve un buen recibimiento

2026-06-21 • via Nuitee
M
Maria • solo_traveller • fr
10
Pros:

Ubicación magnífica

2026-06-15 • via Nuitee
I
Ismael • solo_traveller • mx
8
Hotel muy bonito y tranquilo
Pros:

La ubicación

Cons:

Que estaba muy callado, es decir, no había música o algo que ambiente el lugar

2026-06-01 • via Nuitee
P
Pedro Orlando • solo_traveller • mx
8
2026-05-30 • via Nuitee
M
Martha • solo_traveller • mx
8
Bien
Pros:

Muy amables en la recepción, llegamos temprano y nos permitieron dejar las maletas, para pasear, mientras se daba la hora del check in

Cons:

tiene un ambiente vetusto pero ése es el estilo.

2026-05-30 • via Nuitee
R
Rojas • solo_traveller • ar
9
Hermoso
Pros:

La ubicación, ambientación y el personal...de lo mejor

Cons:

No hay nada que pueda decir q no me gustó. Solo algun detalle que no cambian mi consideración del lugar. Sugiero que cuente con frigobar mejoria en la ducha. Solo detalles...repito el lugar es excelente

2026-05-27 • via Nuitee
I
israel • extended_group • mx
1
2026-05-26 • via Nuitee
D
Dal Pian • solo_traveller • mx
10
Ottimo
Pros:

Tutto

Cons:

Niente

2026-05-25 • via Nuitee
T
TOM • solo_traveller • es
4
2026-05-22 • via Nuitee
S
SYLVIE • solo_traveller • fr
8
Pros:

Nous y avons passé une seule nuit, c'était une halte avant de visiter Chichen Itza. L'hôtel est bien placé et a le mérite d'avoir une piscine.

Cons:

On nous propose thé et café mais seulement une cafetière. Nous devons demander de faire chauffer l'eau pour le thé.

2026-05-20 • via Nuitee