Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.19
Several reviews mention issues with cleanliness, including dirty sheets and bathrooms.
Service
9.16
Positive feedback about the staff's friendliness and willingness to help.
Location
9.7
Consistently described as excellent and convenient to attractions.
Room Quality
6.65
Multiple complaints about room size, maintenance, and noise.
Amenities
7.68
Basic amenities are satisfactory, but some reviews indicate they are lacking.
Value for Money
8.14
While some find it overpriced, others believe it provides adequate value.
Food and Beverage
6.69
Breakfast reviews are mixed, with comments about limited options.
Overall Experience
8.16
Mixed experiences overall, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:30

Property Description

Renovated Guest House with Garden Oasis

Luxurious Amenities: Casa Franco Hotel offers air-conditioned units with flat-screen TVs, private bathrooms, and cozy bed linens. Enjoy the convenience of free WiFi and a 24-hour front desk.

Convenient Services: Indulge in packed lunches for your day trips and explore nearby attractions with sightseeing tours. Laguito Beach and historic sites like the Palace of the Inquisition are just minutes away.

Prime Location: Nestled between Castillogrande Beach and Bocagrande Beach, this sustainable oasis is the perfect escape. Book your stay at Casa Franco Hotel for a memorable experience in Cartagena de Indias.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 1533 reviews
Cleanliness: 6.19
Service: 9.16
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
J
Juan Carlos • couple • us
10
2026-05-26 • via Nuitee
C
Claudia • extended_group • br
7
2026-05-25 • via Nuitee
A
Aleja • extended_group • co
10
2026-05-24 • via Nuitee
D
Diego • couple • co
8
2026-05-23 • via Nuitee
R
Rodriguez • couple • co
8
2026-05-22 • via Nuitee
J
Joaquin • solo_traveller • ar
7
2026-05-21 • via Nuitee
D
DIEGO F TRUJILLO • couple • co
8
comfortable
Pros:

muy bueno variado

Cons:

no me funciono la tv

2026-05-20 • via Nuitee
G
Giraldo Grisales • solo_traveller • co
8
No muy limpio
Pros:

La ubicación.

Cons:

El aseo

2026-05-20 • via Nuitee
N
Nayibe • extended_group • co
9
Pros:

la atención del personal de recepción

Cons:

que estan en obra y no es agradable, es bastante incomodo

2026-05-20 • via Nuitee
I
Inés • couple • co
8
2026-05-20 • via Nuitee
I
Ivan • solo_traveller • co
10
2026-05-19 • via Nuitee
K
Keren • solo_traveller • co
10
Excelente servicio y ubicación
Pros:

Los Desayunos, la atención y la habitación

Cons:

Estaba en remodelación pero estaba limpio

2026-05-19 • via Nuitee
A
Aura Maria Mercedes • solo_traveller • co
7
2026-05-18 • via Nuitee
S
Sandra Ximena • solo_traveller • co
9
Pros:

Las habitaciones son confortables, muy adecuadas relación costo - beneficio.

Cons:

El internet no es muy bueno en las habitaciones ; escogi el lugar porque asumi que tenía este servicio dado que tenía que trabajar. La solución fue trabajar en un espacio en el segundo piso donde el internet era mejor pero no habia ventilación

2026-05-18 • via Nuitee
D
Darlyn Selena • family_with_children • co
9
Pros:

La comodidad

Cons:

Todo me encantó, solo que tal vez falta un poco más de mantenimiento en el área de la piscina y jacuzzi para que se vea más estético

2026-05-15 • via Nuitee
A
andres • solo_traveller • co
8
2026-05-14 • via Nuitee
W
William • solo_traveller • us
2
2026-05-13 • via Nuitee
Y
Yabra • couple • co
1
Pros:

Nada

2026-05-12 • via Nuitee
B
Brayan • couple • co
10
Buen hotel
Pros:

Personal amable, buen desayuno y muy central

2026-05-12 • via Nuitee
N
Neftali Antonio • couple • co
10
Vacaciones
Pros:

Estuvo bien.

2026-05-10 • via Nuitee