Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.19
Several reviews mention issues with cleanliness, including dirty sheets and bathrooms.
Service
9.16
Positive feedback about the staff's friendliness and willingness to help.
Location
9.7
Consistently described as excellent and convenient to attractions.
Room Quality
6.65
Multiple complaints about room size, maintenance, and noise.
Amenities
7.68
Basic amenities are satisfactory, but some reviews indicate they are lacking.
Value for Money
8.14
While some find it overpriced, others believe it provides adequate value.
Food and Beverage
6.69
Breakfast reviews are mixed, with comments about limited options.
Overall Experience
8.16
Mixed experiences overall, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:30

Property Description

Renovated Guest House with Garden Oasis

Luxurious Amenities: Casa Franco Hotel offers air-conditioned units with flat-screen TVs, private bathrooms, and cozy bed linens. Enjoy the convenience of free WiFi and a 24-hour front desk.

Convenient Services: Indulge in packed lunches for your day trips and explore nearby attractions with sightseeing tours. Laguito Beach and historic sites like the Palace of the Inquisition are just minutes away.

Prime Location: Nestled between Castillogrande Beach and Bocagrande Beach, this sustainable oasis is the perfect escape. Book your stay at Casa Franco Hotel for a memorable experience in Cartagena de Indias.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 1574 reviews
Cleanliness: 6.19
Service: 9.16
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
J
jhon • couple • co
1
Malo
Pros:

Nada

Cons:

No me envían las cámaras de una fecha en la cual se me perdió una maleta

2026-07-25 • via Nuitee
E
EMILIO ALFONSO • couple • co
7
Muy confortable, muy bonito, muy atentos los trabajadores, buen buen sitio para descansar.
Pros:

Lugar excelente, vecindad muy linda, comercio excelente, todo queda muy cerca.

Cons:

AUNQUE HABIA TELEVISIÓN EN LA HABITACIÓN, no se nos facilitó CONTROL REMOTO para utilizarlo, de igual forma creo que no habia servicio de cable activo.

2026-07-23 • via Nuitee
M
Milena • solo_traveller • co
10
2026-07-22 • via Nuitee
J
Johnny • solo_traveller • co
3
Pros:

Nada

Cons:

Nada la habitación se mojaba

2026-07-22 • via Nuitee
M
Manuela • couple • co
8
Muy bonito el hotel y muy buena la atención
Pros:

Excelente la atención por parte del personal, las instalaciones muy cómodas, la ubicación muy central.

Cons:

El tema de los desayunos muy insípidos, parecen desayunos de hospitales

2026-07-21 • via Nuitee
L
Leonardo • solo_traveller • co
8
2026-07-19 • via Nuitee
D
Dayro • couple • co
8
Pros:

El desayuno

2026-07-17 • via Nuitee
R
Rosemberg • solo_traveller • co
1
NO PIERDAS TU DINERO PESIMA EXPERIENCIA
Pros:

Lo único es ubicacion la atención del personal es pésima el desayuno es horrible

Cons:

Pésimo hotel durante los dias no arreglaron la tv , los desayunos que ofrecen dan lástima mala presentación pésimo hotel no lo recomiendo no voten su dinero en esa porqueria

2026-07-17 • via Nuitee
A
Amortegui • solo_traveller • co
10
2026-07-15 • via Nuitee
K
Karina • solo_traveller • co
6
Pros:

No estaba remodelación. Mucho polvo

Cons:

Mucho polvo y ruido

2026-07-15 • via Nuitee
M
Marin • couple • co
8
2026-07-14 • via Nuitee
R
Rachel • solo_traveller • fr
9
merveilleux
Pros:

excellent tout était super

Cons:

salle de bain un peu petite mais rien d’affolant

2026-07-13 • via Nuitee
G
guillermo • solo_traveller • co
4
2026-07-12 • via Nuitee
R
Rocha • couple • co
7
2026-07-12 • via Nuitee
A
Andrcaig • solo_traveller • co
9
Pros:

Su ubicación y es un hotel muy bonito

Cons:

Bien

2026-07-12 • via Nuitee
C
Carlos • solo_traveller • co
8
2026-07-10 • via Nuitee
L
laura marcela • couple • co
10
2026-07-09 • via Nuitee
A
Alfonso • solo_traveller • uy
8
2026-07-08 • via Nuitee
J
July • family_with_children • co
7
Pros:

Bastante amplio

Cons:

Las fotos tienen mucha IA
el valor es relacionado con otros lugares mejores
En la aplicación me salió 186.000 la noche allá pagué 222.000

2026-07-08 • via Nuitee
O
Oswaldo • solo_traveller • co
8
Pros:

La Ubicación

2026-07-07 • via Nuitee