Hotel Plaza Arteaga

Hotels
8.6 (543 reviews)
Calle jose María Arteaga N. 936 , Monterrey , mx
+52 81 2721 0883

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Food and Beverage
Cons:
Noise
Location issues
Inconvenient checkout policy

Categories

Cleanliness
8.25
Several mentions of cleanliness being good, but complaints about hair on the pillows indicate room for improvement.
Service
9.05
Positive remarks about the staff being helpful and polite, although there were some complaints about reception.
Location
7.75
Concerns regarding safety in the area and noise issues affect the perception of location.
Room Quality
8.75
Overall satisfaction with room quality, with specific commendation for comfort.
Amenities
8.75
Amenities generally meet guest expectations, although some guests felt misled about extra costs.
Value for Money
8.75
Good value compared to other hotels, though some amenities come at extra charges.
Food and Beverage
8.75
Positive feedback on the dining options available.
Overall Experience
8.75
Despite some issues, the overall enjoyment from multiple guests suggests a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:31

Property Description

Convenient Location
Hotel Plaza Arteaga is ideally situated in Monterrey, just 3.4 km from MARCO Museum Monterrey. Explore the city with ease as Macroplaza and Obispado Museum are also nearby.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, desk, and private bathroom. Enjoy free WiFi and room service during your stay.

Exciting Activities
Experience Monterrey to the fullest with activities like hiking, fishing, and cycling available for our guests. Our 24-hour front desk and currency exchange service ensure a hassle-free stay.

Book now and make Hotel Plaza Arteaga your home in Monterrey for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 543 reviews
Cleanliness: 8.25
Service: 9.05
Location: 7.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
B
BLANCA ESTELA • solo_traveller • mx
10
Pros:

Las habitaciones

Cons:

Olor a químicos en el cuarto

2026-07-22 • via Nuitee
S
Susy • solo_traveller • co
10
Pros:

Todo lo super recomiendo

2026-07-21 • via Nuitee
R
ramos • couple • mx
10
2026-07-21 • via Nuitee
D
delgadillo medrano • solo_traveller • mx
10
Pros:

Calidad-precio. Buen servicio y excelentes instalaciones

Cons:

Se podría mejorar el estacionamiento

2026-07-20 • via Nuitee
S
Sandi Elizabeth • solo_traveller • mx
8
2026-07-20 • via Nuitee
E
E Avila • solo_traveller • mx
8
Pros:

La zona, el hotel, el acceso rápido y eficiente como siempre

Cons:

La habitación está vez no estaba en buenas condiciones, la sábanas tenían pelos,

2026-07-19 • via Nuitee
S
Sandeep • solo_traveller • us
1
No privacy, old damaged linen, rude staff - u name it
Pros:

Location

Cons:

Staff - incredibly rude, holes in blankets and towels. Nobody speaks a single word of English and they act like they are the gestappo. Kitchen was closed everyday for dinner. Weird policies that no one discloses.

2026-07-18 • via Nuitee
S
Sergio • solo_traveller • mx
10
2026-07-18 • via Nuitee
R
Rodríguez Gómez • couple • mx
10
2026-07-18 • via Nuitee
M
MG • solo_traveller • mx
10
2026-07-16 • via Nuitee
A
Angel • solo_traveller • mx
10
2026-07-15 • via Nuitee
S
silvia • solo_traveller • mx
10
Pros:

Lo cómodo de la cama

Cons:

Todo bien

2026-07-14 • via Nuitee
D
Daniela • couple • mx
10
Muy limpia la habitación, y muy tranquilo 10/10
Pros:

Excelente el lugar, y muy limpio sobre todo

2026-07-13 • via Nuitee
L
Loera González • solo_traveller • mx
8
Pros:

La comida y atención del mesero muy bien

Cons:

La limpieza no es buena , había cucarachas vivas , el clima tiraba agua , deberían tener un frigobar en la habitación

2026-07-12 • via Nuitee
J
Jeroen • solo_traveller • nl
8
2026-07-12 • via Nuitee
A
Aurelio Aguilar • solo_traveller • mx
9
2026-07-11 • via Nuitee
J
Jabes • solo_traveller • us
7
2026-07-09 • via Nuitee
L
López • solo_traveller • mx
5
regular
Pros:

No se cuenta con un mueble o ganchos para ropa el equipaje se queda en una mesa que parece escritorio

Cons:

El alojamiento para más de dos días es pesado, la iluminación es muy baja y no permite tener buen uso el escritorio improvisado que tiene la habitación, por lo que no es recomendable hospedarse para los que su estancia es por plan de trabajo.

2026-07-08 • via Nuitee
R
Rafael • extended_group • mx
10
excelente
Pros:

excelente todo muy limpio y en orden atencion muy amable y cordial Felicitaciones

Cons:

en general todo muy bien solo el restaurante no tenia servicio

2026-07-07 • via Nuitee
C
Cortez • solo_traveller • mx
9
2026-07-06 • via Nuitee