Hotel Plaza Arteaga

Hotels
8.6 (564 reviews)
Calle jose María Arteaga N. 936 , Monterrey , MX
+52 81 2721 0883

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Food and Beverage
Cons:
Noise
Location issues
Inconvenient checkout policy

Categories

Cleanliness
8.25
Several mentions of cleanliness being good, but complaints about hair on the pillows indicate room for improvement.
Service
9.05
Positive remarks about the staff being helpful and polite, although there were some complaints about reception.
Location
7.75
Concerns regarding safety in the area and noise issues affect the perception of location.
Room Quality
8.75
Overall satisfaction with room quality, with specific commendation for comfort.
Amenities
8.75
Amenities generally meet guest expectations, although some guests felt misled about extra costs.
Value for Money
8.75
Good value compared to other hotels, though some amenities come at extra charges.
Food and Beverage
8.75
Positive feedback on the dining options available.
Overall Experience
8.75
Despite some issues, the overall enjoyment from multiple guests suggests a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:31

Property Description

Convenient Location
Hotel Plaza Arteaga is ideally situated in Monterrey, just 3.4 km from MARCO Museum Monterrey. Explore the city with ease as Macroplaza and Obispado Museum are also nearby.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, desk, and private bathroom. Enjoy free WiFi and room service during your stay.

Exciting Activities
Experience Monterrey to the fullest with activities like hiking, fishing, and cycling available for our guests. Our 24-hour front desk and currency exchange service ensure a hassle-free stay.

Book now and make Hotel Plaza Arteaga your home in Monterrey for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.6
Based on 564 reviews
Cleanliness: 8.25
Service: 9.05
Location: 7.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
P
Perla Yesenia • solo_traveller • mx
9
Pros:

Solo estuve una noche así que no sabría decir bien que me gustó más pero al parecer se nota tranquilo y agradable

Cons:

La ubicación en dónde se encuentra el hotel se puede llegar a mostrar un poco insegura

2026-09-18 • via Nuitee
J
Jose • extended_group • mx
10
Pros:

Excelente 👌

Cons:

Nada

2026-09-18 • via Nuitee
B
Brian Alonso • extended_group • mx
10
Pros:

excelente ubicacion la cama muy amplia y la comida muy rica

2026-09-18 • via Nuitee
E
Espinoza Carmona • solo_traveller • mx
9
Pros:

Precio, instalaciones y limpieza

Cons:

La zona es muy solitaria y a las habitaciones les falta iluminación para trabajar

2026-09-16 • via Nuitee
G
Guadalupe del Carmen • solo_traveller • mx
9
Super chidos días!
Pros:

El servicio de restaurant, muy rica la comida, las cocas zero super heladas.
Las chicas de recepción muy amables.
La limpieza y el aire acondicionado.

Cons:

La ubicación, la gente de los alrededores.

2026-09-15 • via Nuitee
V
Viquez • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Para estancias largas no es funcional

2026-09-13 • via Nuitee
O
Oñate • solo_traveller • mx
4
Pros:

El personal muy amable

Cons:

La limpieza pésima además con plaga de animalitos en el cuarto

2026-09-12 • via Nuitee
P
pumarejo betancourt • solo_traveller • mx
10
Pros:

Estacionamiento

Cons:

La colcha de la cama

2026-09-10 • via Nuitee
S
Susy • solo_traveller • co
10
Pros:

Todo me encanta dormir a hi

Cons:

El aire si no funcionaba pero ha sido la única vez

2026-09-10 • via Nuitee
J
Jeremy • solo_traveller • us
8
2026-09-09 • via Nuitee
V
Vega • solo_traveller • mx
10
Pros:

Todo muy bien excelente

Cons:

Todo muy bien excelente

2026-09-08 • via Nuitee
T
TheConcertmaster • solo_traveller • mx
9
The hotel room was exactly like in the photos!
Pros:

The room!

Cons:

No breakfast included in the price. Also, they didn’t not allow check-in before 3 PM. In fact, check-in before 3 PM was only possible by paying a fee.

2026-09-08 • via Nuitee
P
PEDRO • solo_traveller • mx
9
2026-09-03 • via Nuitee
J
Jorge Alberto • solo_traveller • mx
9
Cons:

El estacionamiento

2026-09-02 • via Nuitee
P
Perez • solo_traveller • mx
10
Pros:

Todo excelente

Cons:

Todo

2026-09-01 • via Nuitee
F
Fernando • solo_traveller • mx
10
2026-09-01 • via Nuitee
S
Sergio • solo_traveller • mx
9
2026-09-01 • via Nuitee
P
Pablo Rosas Moreno • solo_traveller • mx
10
Pros:

La limpieza, muy tranquilo el ambiente y la ubicación.

Cons:

En algunos hoteles d cortesía dejan botellas de agua en las habitaciones... Ojalá aquí hicieran algo similar

2026-08-29 • via Nuitee
L
LUIS ANGEL • solo_traveller • mx
10
Pros:

Ubicación, precio, limpieza

Cons:

Las toallas muy viejas, solo eso estuvo mal

2026-08-29 • via Nuitee
E
Eduardo • solo_traveller • mx
10
2026-08-28 • via Nuitee