Hotel Plaza Arteaga

Hotels
8.6 (564 reviews)
Calle jose María Arteaga N. 936 , Monterrey , mx
+52 81 2721 0883

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Food and Beverage
Cons:
Noise
Location issues
Inconvenient checkout policy

Categories

Cleanliness
8.25
Several mentions of cleanliness being good, but complaints about hair on the pillows indicate room for improvement.
Service
9.05
Positive remarks about the staff being helpful and polite, although there were some complaints about reception.
Location
7.75
Concerns regarding safety in the area and noise issues affect the perception of location.
Room Quality
8.75
Overall satisfaction with room quality, with specific commendation for comfort.
Amenities
8.75
Amenities generally meet guest expectations, although some guests felt misled about extra costs.
Value for Money
8.75
Good value compared to other hotels, though some amenities come at extra charges.
Food and Beverage
8.75
Positive feedback on the dining options available.
Overall Experience
8.75
Despite some issues, the overall enjoyment from multiple guests suggests a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:31

Property Description

Convenient Location
Hotel Plaza Arteaga is ideally situated in Monterrey, just 3.4 km from MARCO Museum Monterrey. Explore the city with ease as Macroplaza and Obispado Museum are also nearby.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, desk, and private bathroom. Enjoy free WiFi and room service during your stay.

Exciting Activities
Experience Monterrey to the fullest with activities like hiking, fishing, and cycling available for our guests. Our 24-hour front desk and currency exchange service ensure a hassle-free stay.

Book now and make Hotel Plaza Arteaga your home in Monterrey for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.6
Based on 564 reviews
Cleanliness: 8.25
Service: 9.05
Location: 7.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
G
García • solo_traveller • mx
10
Pros:

Todo perfecto

Cons:

La ubicación parece de mala muerte por la noche

2026-08-13 • via Nuitee
D
delgadillo medrano • solo_traveller • mx
10
2026-08-13 • via Nuitee
T
Torres • solo_traveller • mx
8
2026-08-12 • via Nuitee
R
Rodolfo • solo_traveller • mx
10
2026-08-11 • via Nuitee
J
Javier • solo_traveller • mx
10
Pros:

El trato de personal y las instalaciones

Cons:

Todo muy bien

2026-08-11 • via Nuitee
R
Ricardo Lopez • solo_traveller • mx
10
Hotel exelente
Pros:

Es un hotel exelente

Cons:

Todo muy bien gracias

2026-08-09 • via Nuitee
C
Claudia • solo_traveller • mx
10
2026-08-07 • via Nuitee
V
Victor • solo_traveller • mx
9
2026-08-05 • via Nuitee
B
BLANCA ESTELA • solo_traveller • mx
10
Pros:

Las habitaciones

Cons:

Olor a químicos en el cuarto

2026-07-22 • via Nuitee
R
ramos • couple • mx
10
2026-07-21 • via Nuitee
S
Susy • solo_traveller • co
10
Pros:

Todo lo super recomiendo

2026-07-21 • via Nuitee
D
delgadillo medrano • solo_traveller • mx
10
Pros:

Calidad-precio. Buen servicio y excelentes instalaciones

Cons:

Se podría mejorar el estacionamiento

2026-07-20 • via Nuitee
S
Sandi Elizabeth • solo_traveller • mx
8
2026-07-20 • via Nuitee
E
E Avila • solo_traveller • mx
8
Pros:

La zona, el hotel, el acceso rápido y eficiente como siempre

Cons:

La habitación está vez no estaba en buenas condiciones, la sábanas tenían pelos,

2026-07-19 • via Nuitee
S
Sandeep • solo_traveller • us
1
No privacy, old damaged linen, rude staff - u name it
Pros:

Location

Cons:

Staff - incredibly rude, holes in blankets and towels. Nobody speaks a single word of English and they act like they are the gestappo. Kitchen was closed everyday for dinner. Weird policies that no one discloses.

2026-07-18 • via Nuitee
R
Rodríguez Gómez • couple • mx
10
2026-07-18 • via Nuitee
S
Sergio • solo_traveller • mx
10
2026-07-18 • via Nuitee
M
MG • solo_traveller • mx
10
2026-07-16 • via Nuitee
A
Angel • solo_traveller • mx
10
2026-07-15 • via Nuitee
S
silvia • solo_traveller • mx
10
Pros:

Lo cómodo de la cama

Cons:

Todo bien

2026-07-14 • via Nuitee