Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and atmosphere
Cons:
Need for room updates
Some amenities could improve

Categories

Cleanliness
8.59
Rooms were mostly reported as comfortable and clean, but no specific mention of cleanliness.
Service
9.26
The staff were described as incredibly friendly, helpful, and responsive to inquiries.
Location
9.1
The hotel is in a lovely area, close to important locations, making it convenient for guests.
Room Quality
8.55
Rooms were generally comfortable, but some reviews noted the need for updating.
Amenities
8.39
Amenities such as the private jetty and breakfast service were enjoyed, but some alternatives needed improving.
Value for Money
8.04
While some guests indicated good value, others felt the price was high for the overall condition.
Food and Beverage
8.79
Breakfast was specifically praised for being delicious and made to order.
Overall Experience
8.87
One of the best experiences reported due to ambience and staff interaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:15

Property Description

Luxurious Accommodations
The Serenella, located in the heart of Sirmione peninsula, offers air-conditioned rooms and unique suites for a comfortable stay.

Tranquil Oasis
Surrounded by ancient olive trees, guests can relax by the swimming pool, stroll through the garden, or enjoy the picturesque pier on Lake Garda.

Convenient Amenities
With two parking options available, including a guarded one right in front of the hotel, guests can have peace of mind during their stay. Plus, enjoy complimentary WiFi in public areas and a charming breakfast in the garden.

Book your stay at The Serenella now for a serene getaway in Sirmione!

Important information:

Please note, in case of early departure, the total amount of reservation will be charged.

The hotel features 2 parkings: one is situated in front of the hotel at cost of Eur 15 per night and available from 12:00 noon on arrival day until 12:00 noon on departure day. Reservation is needed.
The second parking is about 500 metres away, in Via Cesare Arici, always available without reservation, at the cost of Eur 7 per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 364 reviews
Cleanliness: 8.59
Service: 9.26
Location: 9.1
Room Quality: 8.55
Amenities: 8.39
Value for Money: 8.04
Food and Beverage: 8.79
Overall Experience: 8.87
A
alice extended_group it
10
Consigliatissimo
Pros:

Posizione perfetta, tranquilla e comodissima per raggiungere tutte le località più famose del lago, a due passi dalle terme e 1 km dalle grotte di Catullo.
Staff cordiale e disponibile sia con noi che con la nostra cagnolona (25 kg).
Ottima colazione, camere pulite e confortevoli.

2026-05-30 via Nuitee
S
Simone solo_traveller de
10
Pros:

Alles, es war einfach perfekt

2026-05-29 via Nuitee
S
stéphane couple fr
10
Lieu magique, piscine agréable, personnel très sympathique
Pros:

Emplacement dans le Sirmione historique, accueil, propreté

Cons:

Rien

2026-05-28 via Nuitee
J
Johanna couple se
8
Pros:

Hotellpersonalen var så hjälpsamma och supertrevliga.Stor eloge till Sara, Patricia och Sergio. Kunde engelska.Bra kontakt via watchapp. Nära till strand, butiker och restauranger. Fin service.

Cons:

Skulle ha kunnat finnas en kund kaffemaskin.

2026-05-28 via Nuitee
E
Emanuel solo_traveller cz
7
Pros:

Bazén, umístění, soukromá pláž (molo) 50m od hotelu

Cons:

Velice komplikovaná cesta autem k hotelu!!! Nejdříve bylo nutno si zařídit vjezd do uzavřené oblasti historického centra Sirmione, přes závoru - pomohla nám ochotná slečna v informacích. A potom doslova prodírání autem skrz davy turistů úzkými uličkami cca 1/5km.
Parkování katastrofa - cca 400m od hotelu v prudkém stoupání. Pro starší lidi hodně náročné, obzvláště při teplotách nad 30°C.

2026-05-27 via Nuitee
L
Lisa solo_traveller at
10
Pros:

Das gesamte Personal ist super freundlich, die Lage ist mehr als perfekt und ruhig + privater Seeabschnitt mit Steg zum See und die Liegen sind auch kostenfrei nutzbar, zur Altstadt sind es nur wenige Minuten durch den Park. Mega tolles (Familien)Hotel, wir kommen auf jeden Fall wieder. 😍

2026-05-25 via Nuitee
P
Paola extended_group it
10
2026-05-25 via Nuitee
S
Sonia-Ireland solo_traveller de
10
Pros:

Nach der Durchfahrt durchs Zemtrum, wieder ruhig und sehr schön.
Eigener Steg mit Liegen und Zugang zum Gardasee..Haus erinnert leicht an alte Filme von Agatha Christie.
Schönes Frühstück.
Wir hatten Parkplatz vor der Tür (15 Euro)

2026-05-23 via Nuitee
H
Humberto solo_traveller br
10
Pros:

De tudo.

2026-05-21 via Nuitee
P
Peter solo_traveller de
8
2026-05-19 via Nuitee
M
Matteo extended_group it
10
2026-05-14 via Nuitee
P
pascale solo_traveller fr
9
2026-05-12 via Nuitee
J
Jon couple gb
10
Pros:

A wonderful hotel located in a quieter part of Sirmione - very polite and helpful staff, and a very good breakfast

Cons:

Nothing

2026-05-10 via Nuitee
R
Roman solo_traveller it
9
Pros:

E stato tutto ottimo. Perfetto pulito, situato in un posto del centro de la isola . Personale gentilissimi. Recomando a tutti. Un bellissimo posto per visitare e riposare.

2026-05-10 via Nuitee
Y
Yael extended_group il
8
2026-05-09 via Nuitee
S
Stevens solo_traveller gb
10
Very helpful staff and very polite ladies serving breakfast. Rveroeent out of their way to help,
Pros:

Great location in old town

2026-05-09 via Nuitee
I
irene couple it
8
2026-05-05 via Nuitee
E
Emmanuel extended_group fr
10
À refaire
Pros:

J’ai tout aimé , le gentillesse du personnel et du patron, la propreté, le charme de l’hôtel

Cons:

Rien à dire tout était parfait

2026-05-05 via Nuitee
M
Marcela solo_traveller hr
9
Pros:

Izvrsna lokacija, 3 minute hoda do starog grada, dok se spustate mozete vidjeti villu Marie Callas i prekrasne vrtove te malu kapelicu. Ljubazno i susretljivo osoblje, udoban krevet. Za preporuku!

Cons:

Kupaonica treba adaptaciju kompletnu.

2026-05-04 via Nuitee
A
Antonio couple it
8
Soddisfacente
Pros:

La posizione dell'hotel è molto comoda per chi vuole visitare Sirmione

Cons:

I servizi della camera come le prese per caricare i cellullari dovrebbero essere più vicine al letto

2026-05-04 via Nuitee