Hotel and Relax Moreni

Hotels
9.1 (2020 reviews)
Vitosha Natural Park , Sofia , BG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location for hiking and scenic views
Friendly/helpful staff in many reports
Clean, comfortable rooms and family-friendly layout
Spa center and free parking
Good food reported by several guests
Peaceful, forest setting
Cons:
Breakfast quality often criticized
Restaurant service issues and some unexpected charges
Jacuzzi dirty or nonfunctional for some guests
Occasional unfriendly reception/communication problems
Reports of stained bedding and minor cleanliness lapses
No hot water / difficult access road reported by a few

Categories

Cleanliness
8.6
Rooms described as generally clean and well kept, but several guests reported issues (stained bedding, unpleasant fridge smell, empty soap/gel dispensers) reducing confidence slightly.
Service
9.7
Staff repeatedly praised (helpful lobby staff, great staff everywhere, hosts who explain the area); a few reports of unfriendly reception or poor restaurant service are noted but are exceptions.
Location
9.6
Very strong positive mentions: ideal for hiking, close to Vitosha/park, peaceful forest setting and excellent views; frequently cited as a main reason to stay.
Room Quality
8.7
Rooms described as comfortable and family-friendly with pleasant balconies; some negatives include proximity to spa noise, jacuzzi cleanliness/problems and occasional bed stains.
Amenities
9.5
Spa center, free parking and family-friendly facilities are praised; jacuzzi issues and an occasional nonfunctional amenity were reported but overall amenities are a strong point.
Value for Money
8.3
Mixed signals: several guests find prices acceptable/ok while others point to unjustified restaurant charges (e.g., ketchup) and poor breakfast value, leading to a modestly reduced score.
Food and Beverage
8.4
Food praised by multiple guests (great food, tasty cuisine) but counterbalanced by repeated complaints about breakfast quality and specific restaurant service/charging issues.
Overall Experience
10
Overall impressions are highly positive with multiple guests saying they enjoyed their stay, would return and recommend the place; the strong location, staff and amenities drive an excellent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 16:46

Property Description

Luxurious Accommodation
Hotel Moreni is a lavish retreat in Sofia, conveniently located near popular attractions like Simeonovo Cabin Lift and Boyana Church. The property offers stylish rooms equipped with modern amenities including flat-screen TVs, ensuring a comfortable stay for guests.

Wellness and Dining
Indulge in a culinary journey at the hotel's restaurant, serving delectable dishes. After a day of sightseeing, unwind at the spa and wellness centre where you can relax in the sauna, hot tub, steam bath, and even a terrarium - all complimentary for guests.

Convenient Amenities
With a 24-hour front desk, free private parking, and free WiFi, Hotel Moreni ensures a hassle-free stay. Families will appreciate the spacious family rooms available, perfect for a relaxing getaway in Sofia.

Book your stay at Hotel Moreni now and experience luxury and comfort in the heart of Sofia!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 2020 reviews
Cleanliness: 8.6
Service: 9.7
Location: 9.6
Room Quality: 8.7
Amenities: 9.5
Value for Money: 8.3
Food and Beverage: 8.4
Overall Experience: 10
V
Ventsislav • solo_traveller • bg
10
2026-09-12 • via Nuitee
S
Stefan • family_with_children • ro
7
2026-09-11 • via Nuitee
V
Veronica • family_with_children • fr
7
Charming mountain stay, but spoiled by poor bedding, breakfast glitches, and communication barriers.
Pros:

A very chic hotel surrounded by nature in the mountains. Even though we arrived quite late, someone was waiting for us to hand over the keys. We stayed in a nicely decorated two-bedroom apartment that came fully prepared with room slippers, bathrobes, and all necessary bathroom amenities. The hotel was very peaceful and quiet, and the breakfast offered a rich selection.

Cons:

For guests staying in the apartment who have to sleep on the sofa bed instead of the main bedroom, it was quite uncomfortable and very hard; adding mattress toppers would make a big difference. While breakfast had a good variety, some items fell short—the orange juice was undrinkable, the coffee machine wasn't working, causing a long queue, and the staff attending to it were not very friendly. We also noticed chipped tableware. Additionally, it would be very helpful to have English-speaking staff, as communicating with reception was nearly impossible.

2026-09-10 • via Nuitee
E
Ernst • couple • gb
10
Pros:

We enjoyed the one night stay; great location just outside Sofia up on the hill; delicious food, very helpful and friendly staff; great value for money 😁👍☀️

2026-09-08 • via Nuitee
D
Delivran • solo_traveller • md
10
Pros:

Освежающий воздух хвойного леса Вас не оставит равнодушным . Номера чистые, комфортные со всеми необходимыми принадлежностями + теплые одеяла, халаты! Ресторан прекрасный с видом на шикарные ели + обслуживание не только по меню, скажите чего бы хотелось, обязательно предложат то что Вам понравиться. Все на 10+ сделают.

Cons:

Не было такого

2026-09-03 • via Nuitee
R
Radostina • solo_traveller • fr
10
2026-08-28 • via Nuitee
Y
Yilin • couple • cn
10
2026-08-27 • via Nuitee
D
Dmytro • family_with_children • ua
8
2026-08-26 • via Nuitee
Мая • solo_traveller • bg
9
2026-08-24 • via Nuitee
B
Bartosz • family_with_children • pl
8
2026-08-21 • via Nuitee
K
Katarzyna • couple • pl
8
Ok, ale hotel ma też swoje wady
Pros:

Blisko tras górskich

Cons:

W pokoju 203 zepsuta deszczownica leciało z niej jak z kranu, kompletnie nie przemyślana łazienka wszędzie mokro, lodówka albo coś buczało w pokoju

2026-08-21 • via Nuitee
P
Petar • solo_traveller • bg
9
2026-08-20 • via Nuitee
L
Lyuben • solo_traveller • bg
9
2026-08-16 • via Nuitee
B
Bogdan • family_with_children • de
8
2026-08-16 • via Nuitee
L
Lillya • couple • bg
8
2026-08-15 • via Nuitee
O
Oleh • couple • bg
10
2026-08-13 • via Nuitee
C
Cosmin • solo_traveller • ro
9
Pros:

Foarte frumos cadrul in care se afla hotelul. Totul curat si bine pus la punct. Felicitări 👏

Cons:

Drumul cam lung pana la hotel...

2026-08-12 • via Nuitee
A
Alex • family_with_children • ro
9
2026-08-10 • via Nuitee
J
Jaroslav • couple • cz
10
2026-08-10 • via Nuitee
M
Monica • family_with_children • ro
9
Pros:

Perfect accommodation in the heart of nature

Cons:

For those who come late for breakfast, a the dishes need to be supplemented/refill

2026-08-09 • via Nuitee