Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable rooms
Beautiful amenities
Cons:
Cleanliness issues
Mixed food experience
Room service slow

Categories

Cleanliness
7.81
Reported issues with cleanliness due to mouse sighting in breakfast area.
Service
9.78
Staff received consistent praise for being friendly, helpful, and attentive.
Location
9.82
Multiple mentions of great location and convenience.
Room Quality
9.27
Room decor and comfort were highlighted positively.
Amenities
9.3
Amenities like the pool and bar generally received positive remarks, though some improvements were suggested.
Value for Money
8.76
Mixed feelings about value due to high expectations not met at premium price points.
Food and Beverage
8.31
Food experience was mixed, with some standout moments but significant letdowns as well.
Overall Experience
9.78
Overall experience rated highly, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:21

Property Description

Luxury Lifestyle Hotel in Melbourne CBD

Located in the heart of Melbourne's CBD on Flinders Lane, W Melbourne offers a luxurious 5-star experience for discerning travelers.

Top-notch Amenities

Indulge in the indoor pool, sun terrace, and state-of-the-art gym during your stay. With 3 restaurants and 2 bars to choose from, culinary delights await. Enjoy free WiFi and the convenience of valet car parking.

Adults-Only Pool Experience

Unwind in style as the pool transforms into an exclusive adult-only space from 5PM to 6AM daily, offering a serene atmosphere for relaxation.

Ultra-Modern Event Space

Host your events in the hotel's cutting-edge event space, perfect for gatherings in the bustling CBD of Melbourne.

Experience luxury and convenience at W Melbourne - Book now for an unforgettable stay!

Important information:

Please note that there is a 1.95% charge when you pay with a credit card. A limited number of reserved valet parking spots are available to book prior to arrival for $100 per night.

Guests who choose to request valet parking on the day may do so subject to availability, at a rate of $80 per night.

Electric vehicle chargers are available for $45 per day, with four stations on-site. Rollaway beds are available upon request for an additional fee of $100 per night (subject to availability, certain room types excluded).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 75 per day.

Location

Guest Reviews

9.1
Based on 3405 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.78
L
Lisa • couple • au
7
2026-06-12 • via Nuitee
H
Hayley • couple • au
9
2026-06-12 • via Nuitee
R
Raquel • extended_group • au
10
Amazing! Super-comfy & Luxurious!
Pros:

Beautiful, Comfortable, Very Spoilt with the luxury. Modern, beautifully decorated, loved the warm toilets seats (hehehe). Beds were super-comfy, sheets were delightful, pillows superb. Could not fault anything. Amazing views … friendly staff that couldn’t do enough for you from the moment u stepped out of your car greeted by the valet …Thank you for the Surprise Wedding Anniversary Gift! We were over the moon Xx

Cons:

Nothing … our stay was perfect

2026-06-12 • via Nuitee
V
Veronica • solo_traveller • au
10
Overall an amazing stay would definitely return.
Pros:

The pool

Cons:

Wish there was a sauna

2026-06-11 • via Nuitee
D
Daniel • couple • au
10
2026-06-09 • via Nuitee
A
Amy • couple • au
9
2026-06-09 • via Nuitee
M
Mario • family_with_children • au
10
2026-06-09 • via Nuitee
G
Gemma • extended_group • au
10
Amazing experience at the W Melbourne. Can not fault anything. We have stayed at many hotels and this one is a clear win
Pros:

Everything was amazing from check in to check out, staff were exceptional, rooms were large clean and very amenity you needed, bathrooms were fabulous and pool/gym were excellent.

2026-06-08 • via Nuitee
A
Andrew • family_with_children • au
8
2026-06-08 • via Nuitee
C
Christopher • solo_traveller • au
8
Perfect for what I needed
Pros:

Central, comfortable

Cons:

Cost

2026-06-08 • via Nuitee
N
NBK • solo_traveller • au
10
2026-06-08 • via Nuitee
K
Karout • solo_traveller • au
10
2026-06-08 • via Nuitee
M
Mary • extended_group • au
10
2026-06-07 • via Nuitee
S
Sian • couple • au
10
Pros:

Very glam, very lux. Great central location.

2026-06-07 • via Nuitee
S
sharn • couple • au
10
Beautiful hotel and location
2026-06-06 • via Nuitee
T
timuro245 • Couples
10
Worth it for the pool alone.
Pros:

We were fortunate to be upgraded on account of status from a base level room here to one of the penthouse suites, and these were massive. But one thing all rooms include is a supremely comfortable bed, soundproofing and electrically controlled blinds and well located light switches.

The facilities are worth a shout, with the pool area looking even better in person than in the photos, open 24 hours, with colour changing lights within the pool. It was very large and great for laps, heated and felt like a good example of the modern day W brand with its trendiness. This pool was probably one of the nicest city hotel pools I have seen. There is also a steam room and a well equipped gym on the same floor.

Staff were very friendly, offering great service and following up with recommendations for restaurants when we asked. We also tried one of the casual restaurants and room service, both of which were good.

2026-06-04 • via Tripadvisor
T
Teresa • couple • au
10
Will definitely stay again
Pros:

I loved the modern vibe of this hotel. Lux without the pretentious feel. Made great use of the room space . The gym and pool area was very cool and the pool side bar was lush !

Cons:

Better free coffee options in the room . No name pod coffee with less than 100 mls of milk for two people

2026-06-04 • via Nuitee
A
Angelo • solo_traveller • au
8
2026-06-03 • via Nuitee
H
HUI LING • solo_traveller • my
7
Cons:

The cleanliness can be improved and also the room make up service, I think the staff is lack of experience and training.

2026-06-02 • via Nuitee
M
Melissa • couple • au
10
Perfect
Pros:

The location was fantastic.
Our room was perfect for our 1 night stay

Cons:

Everything was perfect

2026-06-02 • via Nuitee