Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable rooms
Beautiful amenities
Cons:
Cleanliness issues
Mixed food experience
Room service slow

Categories

Cleanliness
7.81
Reported issues with cleanliness due to mouse sighting in breakfast area.
Service
9.78
Staff received consistent praise for being friendly, helpful, and attentive.
Location
9.82
Multiple mentions of great location and convenience.
Room Quality
9.27
Room decor and comfort were highlighted positively.
Amenities
9.3
Amenities like the pool and bar generally received positive remarks, though some improvements were suggested.
Value for Money
8.76
Mixed feelings about value due to high expectations not met at premium price points.
Food and Beverage
8.31
Food experience was mixed, with some standout moments but significant letdowns as well.
Overall Experience
9.78
Overall experience rated highly, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:21

Property Description

Luxury Lifestyle Hotel in Melbourne CBD

Located in the heart of Melbourne's CBD on Flinders Lane, W Melbourne offers a luxurious 5-star experience for discerning travelers.

Top-notch Amenities

Indulge in the indoor pool, sun terrace, and state-of-the-art gym during your stay. With 3 restaurants and 2 bars to choose from, culinary delights await. Enjoy free WiFi and the convenience of valet car parking.

Adults-Only Pool Experience

Unwind in style as the pool transforms into an exclusive adult-only space from 5PM to 6AM daily, offering a serene atmosphere for relaxation.

Ultra-Modern Event Space

Host your events in the hotel's cutting-edge event space, perfect for gatherings in the bustling CBD of Melbourne.

Experience luxury and convenience at W Melbourne - Book now for an unforgettable stay!

Important information:

Please note that there is a 1.95% charge when you pay with a credit card. A limited number of reserved valet parking spots are available to book prior to arrival for $100 per night.

Guests who choose to request valet parking on the day may do so subject to availability, at a rate of $80 per night.

Electric vehicle chargers are available for $45 per day, with four stations on-site. Rollaway beds are available upon request for an additional fee of $100 per night (subject to availability, certain room types excluded).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Property Video

Guest Reviews

9.1
Based on 3510 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.78
J
Jacci • couple • nz
3
2026-10-31 • via Nuitee
C
Cheryl • couple • au
9
2026-10-31 • via Nuitee
A
Alex • family_with_children • au
7
2026-10-30 • via Nuitee
M
Melanie • extended_group • au
9
2026-10-30 • via Nuitee
D
Daisy • couple • au
8
2026-10-29 • via Nuitee
L
Le • family_with_children • au
10
Pros:

The Japanese style toilets
The room service

Cons:

Too many flat sheets, but that's just my preference

2026-10-29 • via Nuitee
A
Anthony • couple • au
10
2026-10-29 • via Nuitee
C
Chris • couple • au
10
Can’t wait to come back
Pros:

Everything about it was terrific

2026-10-29 • via Nuitee
D
Dakota • couple • au
7
Amazing Facilities and Location!
Pros:

The location was great, and the rooms were beautiful as per the usual W styling! The pool was lovely and we loved that it was open 24/7. They gym was also really well equipped!

Cons:

The staff were a letdown... During the check in process, the receptionist was intermittently scrolling through her phone, leaving me holding out my ID for her to take for 15 seconds before she looked up from her phone to realise, after specifically asking for it. We also left our room at about 7am, and returned at 2:30pm to an unserviced room, which was fine, we assumed we'd missed out or something. At 3pm we put up the DND sign to have a nap but got a ring on the doorbell. We ignored it but got another ring, it was housekeeping asking to enter to do a service. I politely declined, pointing out the DND sign on the door, but she just didn't seem to really understand... The room, location and facilities were all great, but we also love the W for the customer service it offers. Personalised, friendly, welcoming, none of which we really got at this property...

2026-10-29 • via Nuitee
J
Jeanne • couple • au
10
2026-10-28 • via Nuitee
A
Aleksandar • solo_traveller • au
1
Pros:

Location

Cons:

Well the heather in room 702 wasn’t working I have called the receptionist 2 times and they did come out but it wasn’t resolved when I checked out the receptionist said that she will speak to her manager and try to sort something out but nothing happened so there for very disappointing

2026-10-27 • via Nuitee
B
Brooke • extended_group • au
10
2026-10-27 • via Nuitee
M
Mary • couple • au
9
2026-10-26 • via Nuitee
P
Poole • couple • au
9
2026-10-26 • via Nuitee
J
Jessica • couple • nz
9
Epic
Pros:

I loved filtered water in room

Cons:

It was all good

2026-10-26 • via Nuitee
S
S Ng • family_with_children • sg
7
2026-10-25 • via Nuitee
T
Tevan • solo_traveller • au
7
2026-10-23 • via Nuitee
D
Danielle • couple • au
8
2026-10-22 • via Nuitee
K
Kendra • couple • au
10
Everything was just so well presented
Pros:

24/7 pool

Cons:

Staff didn’t seem very happy

2026-10-19 • via Nuitee
R
Roberts • couple • au
10
2026-10-19 • via Nuitee