Hotel Real de Castilla

Hotels
•
Independent
8.8 (525 reviews)
184 Calle Colón Zona Centro, Guadalajara, JAL, 44100 , Guadalajara , MX
52-333 614 7675

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noisy at times
Old towels
Minor maintenance issues

Categories

Cleanliness
8.7
Generally clean rooms and positive sentiments about cleanliness, though there were mentions of minor issues.
Service
9.2
Staff were consistently described as friendly and attentive across multiple reviews.
Location
9.2
Multiple positive mentions regarding the central location and convenience of access.
Room Quality
8.2
Rooms perceived as comfortable, but some reports indicated issues with room size and maintenance.
Amenities
8.7
Amenities are considered standard with a good value; some concerns over outdated facilities were noted.
Value for Money
8.7
Value was generally seen as good, although the quality of some linens raised concerns.
Food and Beverage
8.7
Food quality received positive remarks, supporting a good dining experience.
Overall Experience
9
Many reviews expressed satisfaction overall with their stay, indicating a likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:30

Property Description

Convenient Amenities
Benefit from complimentary Wi-Fi, concierge services, and a communal living room. Fuel up at LA OSTRA or the hotel's coffee shop. Unwind with a drink at the bar/lounge and enjoy cooked-to-order breakfasts.

Featured Amenities
Take advantage of dry cleaning, a 24-hour front desk, and luggage storage. An airport shuttle and free valet parking are available.

Comfortable Accommodations
Stay in one of the 26 air-conditioned rooms with LED TVs and free Wi-Fi. Relax in a cozy environment, with desks, ceiling fans, and complimentary local calls.

Experience the heart of Guadalajara at Hotel Real de Castilla, minutes away from major attractions like Guadalajara Cathedral and Degollado Theater. Book your stay now for a memorable experience!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 525 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
S
Sandy • couple • co
10
2026-07-10 • via Nuitee
M
Marie Ely • solo_traveller • es
8
2026-07-09 • via Nuitee
B
Bertha • solo_traveller • us
10
Loved the location and customer service.
Pros:

Location and staff

2026-07-09 • via Nuitee
M
michae • solo_traveller • us
7
Affordable & clean but can be noisy.
Pros:

Old colonial architecture and in heart of city center.

Cons:

The charming colonial architecture, which while elegant, is an echo chamber; sound easily carries. Request rooms far from stair and lobby.

2026-07-09 • via Nuitee
D
diego fernando • solo_traveller • co
9
Pros:

El restaurante es muy bueno, la atención de su personal, ubicación céntrica y las instalaciones fabulosas.

Cons:

Para dos personas la habitación es pequeña, el precio es justo.

2026-07-04 • via Nuitee
C
Chavez • solo_traveller • mx
8
Pros:

El trato del personal

Cons:

Hay cucarachas en el baño y yo soy alérgica

2026-07-03 • via Nuitee
J
José Luis • solo_traveller • mx
10
Pros:

Todo..... excelente trato del personal.

Cons:

Todo bien.... gracias por la atención.

2026-07-02 • via Nuitee
N
Nancy • couple • us
10
2026-07-01 • via Nuitee
E
Elizabeth • couple • us
9
I always enjoy our stay this is our third time staying in this hotel.
Pros:

The location and the staff.

Cons:

The door was a little hard to get to open but other than that the property was great.

2026-07-01 • via Nuitee
G
Galarza Ortiz • solo_traveller • mx
10
Pros:

Ubicación

2026-06-30 • via Nuitee
A
Alma Rosa • solo_traveller • mx
1
Pros:

Nada

Cons:

Las habitaciones, no pude hospedarme porque habia cucarachas en la cama y en todo el cuarto

2026-06-29 • via Nuitee
C
Craig • couple • us
8
2026-06-29 • via Nuitee
A
Abel • solo_traveller • mx
8
Comodo y colonial
Pros:

Me gusto que esta muy centrico y la cama muy comoda.

Cons:

Un poco que no tienen elevador

2026-06-28 • via Nuitee
A
Andrea • solo_traveller • mx
10
Pros:

Esta céntrico y limpio

Cons:

La iluminación de habitaciones de ahí en fuera todo esta muy bien

2026-06-27 • via Nuitee
C
Cesar Alberto • solo_traveller • ca
7
2026-06-27 • via Nuitee
J
Josue • extended_group • gt
10
Tranquilidad
Pros:

El encargo en recepción nos apoyó bastante. Tiene buena atención y recomiendo el hotel

2026-06-27 • via Nuitee
C
CAROLINA • solo_traveller • co
10
Pros:

La ubicación y la atención del personal.

2026-06-24 • via Nuitee
J
Juliana Maria • couple • co
1
Pésimo servicio y atención.
Pros:

Me cancelaron la reserva y me la cobraron. Cuando intente comunicarme con el hotel me colgaron el teléfono sin darme solución. Pésimo servicio de booking y del hotel.

Cons:

Me cancelaron la reserva y me la cobraron. Cuando intente comunicarme con el hotel me colgaron el teléfono sin darme solución. Pésimo servicio de booking y del hotel.

2026-06-24 • via Nuitee
R
Rosalba • solo_traveller • mx
9
2026-06-24 • via Nuitee
D
Domínguez • family_with_children • mx
10
Tranquilidad
Pros:

Aunque no desayune alli, la ubicacion esta excelente y cumplio mis exprectativas, asi como es el interior y su atencion

Cons:

Ninguna cosa me gusto mucho

2026-06-22 • via Nuitee