Ausotel Smart Guangzhou Zhujiang New Town

Hotels
8.2 (394 reviews)
No.168 Shipaidong Road, Tianhe Disctrict, Guangzhou , Guangzhou , cn
+86 137 2508 4629

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness
High beer prices
Some cancellations reported

Categories

Cleanliness
6.51
Several complaints about cleanliness and pest issues.
Service
8.48
Most reviews mention friendly staff and good service overall.
Location
9.02
Excellent location with easy access to nearby amenities and attractions.
Room Quality
8.47
Rooms described as clean, comfortable, and conducive for a good stay.
Amenities
8.5
Good amenities including food delivery service and breakfast options.
Value for Money
7.96
Generally good value, but some mention of overpriced items.
Food and Beverage
8.51
Outstanding breakfast and good food options as mentioned.
Overall Experience
8.18
Mixed experiences, but overall a comfortable stay according to many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:10

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Location and Easy Accessibility

Relaxing Outdoor Spaces and Facilities

Experience ultimate comfort at Ausotel Smart Guangzhou Zhujiang New Town, with Canton Fair Free Shuttle. Located near popular attractions like Guangzhou Opera House and Guangdong Museum, our hotel offers stylish rooms with city views, flat-screen TVs, and room service. Guests can unwind at the sun terrace or enjoy a meal at the on-site restaurant. With a 24-hour front desk and convenient shuttle service, your stay will be stress-free. Explore the city easily with Tianhe Sports Centre Station nearby. Book now for a memorable stay in Guangzhou.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Guest Reviews

8.2
Based on 394 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
A
Azim • couple • mv
5
2026-07-18 • via Nuitee
A
Allison • couple • fr
9
Séjour très agréable, il sont même eu une attention le jour de mon anniversaire
Pros:

LE petit déjeuner était exceptionnel, un mélange de traditionnel et continental afin de retrouver un peu de la nourriture que l'on connaît.

Cons:

pas assez de différent choix de fruits par exemple.

2026-07-18 • via Nuitee
A
Alina • couple • ru
6
Pros:

Cheap,good rooms for the money you pay

Cons:

The guests in every other room were smoking in their rooms with open doors. There are lots of signs that smoking is prohibited and there is a penalty for inside smoking,but that’s just a sign and no one cares about smoking. People were literally smoking non stop and stuff didn’t bother at all. Also seen prostitutes going in and out of the rooms few times in just a 3 days stay. Definitely not the family friendly hotel

2026-07-16 • via Nuitee
R
Ralf • family_with_children • my
6
it is not a 4 star hotel !
Pros:

the family room concept was nice.
Facility in the reception and breakfast area was good.
Location is good, near to a lot of sightseeing spots, as well a lot of food options around the hotel.

Cons:

Floor area is old and dirty.
The furniture in the room are very dirty, sticky and old.
Especially the sofa had a large stain.
Room has a strange smell, only after we let the aircon run and open the window it was better.
Picture in the internet of the hotel is not showing the reality.

2026-07-15 • via Nuitee
M
Mahapiyasilp • family_with_children • th
8
สะดวกสบายพอสมควร
Pros:

การอำนวยความสะดวกในการสื่อสารกับพนักงานต้อนรับด้วยเครื่อง tablet ที่ช่วยแปลภาษาต่างๆเป็นภาษาจีน
รอบๆโรงแรมมีร้านขายของ ร้านอาหารและร้านเครื่องดื่มมากมาย
สามารถเดินไปสถานีรถไฟฟ้าใต้ดินหรือห้างสรรพสินค้า Link Mall ได้

Cons:

บรรยากาศชั้นล่างของอาคารโรงแรม
หมอนที่นิ่มเกินไป

2026-07-15 • via Nuitee
G
Grace • solo_traveller • au
9
Pros:

Very good service,
Breakfast Buffet was good with many seclection

2026-07-12 • via Nuitee
G
Grace • solo_traveller • au
9
2026-07-05 • via Nuitee
M
MEI • solo_traveller • vn
10
Pros:

Phòng rất sạch. View đẹp nhìn ra thành phố. Vị trí gần nhiều nhà hàng, quán ăn, trung tâm thương mại. Bắt xe taxi rất thuận tiện.

2026-06-27 • via Nuitee
I
Ilya • solo_traveller • ru
9
2026-06-15 • via Nuitee
I
Ilya • solo_traveller • ru
9
2026-06-15 • via Nuitee
X
Xavier • extended_group • es
7
2026-06-14 • via Nuitee
F
Fabrice • solo_traveller • pf
6
2026-06-13 • via Nuitee
M
mirzoamir • couple • tj
10
Pros:

We stayed in this hotel 2 weeks. We liked mostly the staff, very helpful and pleasant. I will come back for sure.

2026-05-29 • via Nuitee
M
Mirjam • solo_traveller • hu
10
2026-05-28 • via Nuitee
W
Willem • family_with_children • za
9
Pros:

Staff was super friendly, especially Moa at the desk who arranged a taxi and found out adres of Cloud Nine, a Chinese Spa.

Cons:

Entrance through a tea room with smokers. Also smoking on the terrace next to the bar.

2026-05-26 • via Nuitee
R
Ruslan • solo_traveller • ru
9
2026-05-25 • via Nuitee
M
michael teguh • couple • id
4
hotel should change the glass window near the bar or cover the bar with inssulation wall
Cons:

A bar / cafe is very noisy in the night, i complain but no action from the staff.
I cannot sleep every nights

2026-05-25 • via Nuitee
F
Fabrice • couple • pf
7
Bel emplacement et service pour la foire de Canton
Pros:

Emplacement très bien, beaucoup de commerces dans la rue, des petits restaurants... Superbe organisation pour la foire de Canton

Cons:

petit déjeuner pas top

2026-05-23 • via Nuitee
A
Aishat • solo_traveller • ng
9
Pros:

The Staffs are wholesome and I also got a free upgrade

Cons:

Nothing

2026-05-21 • via Nuitee
A
Amine • couple • au
9
2026-05-21 • via Nuitee